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Hotel New Tsuruta

Photo gallery for Hotel New Tsuruta

In-room safe, desk, free WiFi, bed sheets
Point of interest
Lobby
Property entrance
Bathroom sink

Overview of Hotel New Tsuruta

Hotel New Tsuruta

3.0 star property
City centre hotel, steps from Takegawara Onsen
8.0 out of 10 Very good
8.0/10 Very good

683 verified Hotels.com guest reviews

Property highlights

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
Map
1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920
Main amenities
  • Daily housekeeping
  • Hot springs
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage
For families
  • Fridge
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Fireplace

Room options

About this area

What's nearby

  • Heart of Beppu
  • Takegawara Onsen - 1 min drive
  • Umitamago - 3 min drive
  • Hells of Beppu - 6 min drive
  • Kijima Kogen Park - 14 min drive
  • African Safari - 17 min drive
  • Kinrin Lake - 23 min drive
  • Yufuin Motorcycle Museum - 24 min drive
  • Yunohira Hot Spring - 33 min drive

Getting around

  • Oita (OIT) - 44 min drive
  • Beppu Station - 7 min walk
  • Oita Station - 17 min drive
  • Minami-Yufu Station - 36 min drive

Restaurants

  • ろばた仁 - 1 min walk
  • みなみ丸合歓 - 1 min walk
  • カレー酒場 ROUTE10 - 5 min walk
  • 食道楽 とさか - 1 min walk
  • 食泉米と葡萄 - 2 min walk
Map

About this property

Hotel New Tsuruta

Hotel New Tsuruta puts you 4 mi (6.5 km) from Hells of Beppu. You can indulge in sports massages, facials or aromatherapy. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 5:00 PM until 9:00 PM
  • Minimum check-in age – 15
  • Check-out time is 9:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Hosted evening meals each Saturday for a surcharge (reservations required)

What to do

  • Hot springs
  • Shopping

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1968
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Handrails in stairwells

Room amenities

Be entertained

  • 24-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Fireplace

Freshen up

  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Services include sports massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1430 per person
  • Hosted evening meal costs JPY 9900

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Hotel New Tsuruta Beppu
Hotel New Tsuruta
New Tsuruta Beppu
New Tsuruta
Hotel New Tsuruta Hotel
Hotel New Tsuruta Beppu
Hotel New Tsuruta Hotel Beppu

Frequently asked questions

Does Hotel New Tsuruta offer free cancellation for a full refund?
Yes, Hotel New Tsuruta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel New Tsuruta?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel New Tsuruta?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Tsuruta?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel New Tsuruta?
You can check in from 5:00 PM - 9:00 PM. Check-out time is 9:00 AM.
What is there to do at Hotel New Tsuruta and nearby?
On-site recreation at Hotel New Tsuruta includes hot springs.
What's the area around Hotel New Tsuruta like?
Hotel New Tsuruta is in the heart of Beppu, a short 7-minute walk from Beppu Station and 4 minutes' walk from Beppu Tower. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

7.7/10

Cleanliness

8.4/10

Staff & service

7.3/10

Amenities

7.3/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Vincent, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Secret Gem in Beppu
If your looking for a unique experience in Beppu this is the place. You can get the traditional Japanese Inn style or Western style room and the Onsen is very big with a sauna on the male and female side, body wash shampoo and conditioner are available at each of the wash station. They will come to your room around 1800 to set up your futon in your Japanese style room it's a lovely surprise after being out n about all day.
Gregory, 2-night trip
Verified Hotels.com guest review

6/10 Good

Avisenna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and best economic value. Room was clean and breakfast was good
Joon, 5-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Nitaya, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

Value for money, breakfast was delicious
Swee Seng, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very Poor and not worth almost $300 - more like 30
Moldy, dirty and heavily stained carpets
Garry, 1-night romance trip
Verified Hotels.com guest review