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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Hotel Hortencia

3-star3 stars
Francisco I. Madero 336, Puerto Vallarta, JAL, 48380, Mexico

3-star hotel, convenient to Playa de los Muertos
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Close to everything. Air conditioning! Food all around! Safe.Jun. 26, 2020
  • The people and location is excellent...I was happy to get such a nice place at the last…Feb. 12, 2020

Hotel Hortencia

  • Basic Double Room, 2 Double Beds
  • Superior Room, Kitchenette
  • Basic Single Room, 1 Double Bed, Balcony

What’s around Hotel Hortencia

Landmarks

  • In Romantic Zone
  • Playa de los Muertos - 7 min walk
  • Malecon - 14 min walk
  • Olas Altas Street - 6 min walk
  • Cuale Island - 2 min walk
  • Galeria Olinala - 2 min walk
  • Act ll Entertainment Stages - 3 min walk
  • Olas Altas Beach - 6 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
More
  • Daily housekeeping

Hotel Hortencia’s small print

Also known as

  • Hotel Hortencia Puerto Vallarta
  • Hotel Hortencia
  • Hortencia Puerto Vallarta
  • Hortencia Hotel Puerto Vallarta
  • Hotel Hortencia Hotel
  • Hotel Hortencia Puerto Vallarta
  • Hotel Hortencia Hotel Puerto Vallarta

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Hortencia

  • Does Hotel Hortencia offer free cancellation for a full refund?
    Yes, Hotel Hortencia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Hortencia?
    Sorry, there's no parking at Hotel Hortencia.
  • Are pets allowed at Hotel Hortencia?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Hortencia?
    You can check in starting at 3 PM. Check-out time is noon.

Recent reviews

Very good 8.0 From 28 reviews

Very good 8.0
Clean Hotel
Hotel is ok. Good if you don’t want a fancy room. Basic room, ac was great, large shower, strange shower door, beds are a little hard.
us4 night trip
Exceptional 10.0
Good Place
Nothing fancy, but in great location, desk & housekeeping staff great attitudes. I will stay here again without problem.
Stephen, us7 night trip
Good 6.0
Good Value, not a great night's sleep.
The room was run-down, but clean. The bed was very hard. It was very noisy and the windows didn't close completely so it was difficult to sleep. Music was happening all night (Saturday night).
usOther trip
Good 6.0
Friendly staff
Mattress really hard, is time to replace it, bad pillows, no internet
Fredy, usOther trip
Very good 8.0
Great staff and service, very friendly and welcoming although it can be noisy at night
allan, us5 night trip
Very good 8.0
With a good bed could be perfect..
Everything is ok with this hôtel exception the bed really bad enough to stop me to return. Very hard to sleep Well White à bed hard as rock
Paul, ca2 night trip with friends
Exceptional 10.0
Great hotel no thanks great pillows
I think was good pillows sucked and shower head broke
ashley, ca3 night romance trip
Good 6.0
Perfect location, could use some upkeep, cheap.
The Good: Couldn't ask for a better location. It's at the heart of the Old Town scene, surrounded by tasty fare, nightlife, shops of all kinds, and a short walk from the beach and Malecon. It's clean, the staff are friendly. Bus stops for most routes are all nearby--e.g. 7.5 pesos to/from the airport; 8 pesos to Boca de Tomatlon. The Not-So-Good: We had the water go out on us two nights in a row and the night manager wasn't particularly cheerful or expeditious in his handling of the situation. Each room seems to have it's own unique quirky broken or barely-functional components--e.g. shower head, shower door, toilet. Things to Keep in Mind: The staff speaks very little English. A large portion of the building appeared to be mid-demolition during our stay. There's a cantina next door that plays loud bumping jams day and night.
Dylan, us7 night trip with friends

Hotel Hortencia

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