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1 room, 2 adults

Grand Service Suite at Times Square

3.5-star3.5 stars
Tower A, Berjaya Times Square, 1 Jalan Imbi, Kuala Lumpur, 55100, Malaysia

3.5-star guesthouse with outdoor pool, near Berjaya Times Square
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 6 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Room is all right
Cleanliness
Could use a good cleaning

Grand Service Suite at Times Square

from A$704
  • Studio
  • Apartment, 1 Bedroom
  • Superior Room
  • Deluxe Room
  • Apartment, 2 Bedrooms

What’s around Grand Service Suite at Times Square

Landmarks

  • In Bukit Bintang
  • Berjaya Times Square - 1 min walk
  • Pavilion Kuala Lumpur - 11 min walk
  • Kuala Lumpur Convention Centre - 20 min walk
  • Petaling Street - 23 min walk
  • Kuala Lumpur Tower - 24 min walk
  • Suria KLCC Shopping Centre - 25 min walk
  • KLCC Park - 25 min walk

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
  • Kuala Lumpur Pasar Seni Station - 23 min walk
  • Kuala Lumpur Masjid Jamek Station - 24 min walk
  • Kuala Lumpur Station - 10 min drive
  • Imbi Station - 1 min walk
  • Hang Tuah Station - 6 min walk
  • Bukit Bintang Station - 7 min walk

At a glance

Key facts

Size

  • 25 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
The check-in location differs from the property location. To check in, go to Reception, East Tower A
If you are planning to arrive after 6 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Restaurant
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • Business centre
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Multilingual staff
Facilities
  • Lift
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible parking

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Sofa bed
  • Sofa bed size single
Things to enjoy
  • Separate dining area
  • Separate living room 1
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher
  • Free bottled water
More
  • In-room safe

Grand Service Suite at Times Square’s small print

Also known as

  • Grand Service Suite Times Square Hotel Kuala Lumpur
  • Grand Service Suite at Times Square Guesthouse
  • Grand Service Suite at Times Square Kuala Lumpur
  • Grand Service Suite at Times Square Guesthouse Kuala Lumpur
  • Grand Service Suite Times Square Hotel
  • Grand Service Suite Times Square Kuala Lumpur
  • Grand Service Suite Times Square
  • Grand Service Suite Times Square Guesthouse Kuala Lumpur
  • Grand Service Suite Times Square Guesthouse
  • Service Suite Times Square
  • Service Suite At Times Square

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 60 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

3.4 From 10 reviews

Fair 4.0
Disappointed
Not known is a private owned apartment in Times Square Hotel! Was direct to tower A from the Hotel. The guard didn't give proper instruction, I told him I was not connect to wifi, can help to call the staff down. Told to go level 6 office. But the office staff said they are not dealing with this. Went back to him, confronted him. No choice to call but the line is not in use, then he give us the name and contact number. which is Danata travel and tours agency. Friendly staff bought us up back to tower B, thinking is hotel room, unfortunately is private owned apartment. First step in the room, I was stunned when I saw the stained sofa chairs and dinning chairs! After placed key deposit of RM $200 for two keys. I quickly check the entire room. Noted the TV and dinning chair was spoilt. I believe you guy knew what happened to the poor feedback of the "suites". Honestly I appreciated the great location. There is many room to improve. I will only return if Is better.
sgOther trip
Poor 2.0
Horrible
The experience at this hotel was the worst I ever had! First off when we arrive at the hotel we are told that they are not the ones who took our bookings. So we went over to the residential side of the complex, this is where privately owned apartments are in a rental pool. We waited for almost a hour in the lobby before some one finally arrived to show us a room. The room, with out a doubt was in unfit for human occupation! Horrible absolutely horrendous! Filthy floors, walls bedding. The room was terrible. We where in shock! Tiles missing from the tub surround, not a broken seat on the toilet, there was no seat! When we left the room we told this fellow that it was terrible and we would not stay. No problem he says and that we could have a refund. We did not get a refund. It was only the kindness of Hotels.com who help with our dilemma. Thank you Hotels.com
William, ca4 night romance trip
Good 6.0
Bad experience. 1st, i never knew that the room that i choose was runs by the agent. Hotel front desk didnt assist me fully. She just told me to go to next tower and make a call to the agent. I have to find a shop that sell sim card to make call to the agent. 2nd, swimming pool. My request for a towel at the pool from the towel man been rejected due to i stay in the service apartment which run by the agent, not from the hotel. What i can say is that i did not know apartment run by the agent. Its didnt stated in the column when i book the room. The wifi in the room keeps goes missing. At one part its gone for 3 4 hours. Well that all i can say thou i still have alots to say. P/s... to duty manager shanti. Thks for listening my unhappiness on that particular day when i told u that i waited for more than 1 hour for someone to come to my room when the toilet cubicle gets choked.
Hazman, sg6 night family trip
Poor 2.0
Smelly and Dirty room.
Check in with this hotel was terrible. The phone # on the web site is not ever working. The hotel staffs can't ever help us out. Lucky there was a guy we met at the lobby was able to give us the mobile# for the contact. We booked the rooms for 2 nights and we were using the same 2 towels for the two days. (This was all we get for the two days.) They didn't come to make the rooms. The bed sheets was dirty and the rooms smell terrible.
myOther trip
Poor 2.0
Horrible experience
Never try that if you have self respect , u will lose it theee with the rude staff and horrible experience
Mohammed, us1 night romance trip

Grand Service Suite at Times Square

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