Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

The Saint James Hotel, Ascend Hotel Collection

3-star3 stars
26 Gerrard Street East, Toronto, ON, M5B1G3, Canada

3-star hotel with restaurant, near Yonge-Dundas Square
  • Free on-the-go breakfast and free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Ontario may have travel restrictions in place due to COVID-19. Find out more

  • Hotel is a ten minute walk from Dundas Station and busy Eaton Centre a very busy area, so…Oct. 2, 2019
  • Staff were exceptional! Rooms were very clean, spacious and well appointed. The…Jun. 1, 2019

The Saint James Hotel, Ascend Hotel Collection

  • Standard Room, 1 King Bed with Sofabed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room (Room Type determined at check in)

What’s around The Saint James Hotel, Ascend Hotel Collection

Landmarks

  • In Downtown Toronto
  • Yonge-Dundas Square - 6 min walk
  • Ryerson University - 6 min walk
  • Toronto Eaton Centre - 8 min walk
  • Nathan Phillips Square - 12 min walk
  • Hockey Hall of Fame - 18 min walk
  • University of Toronto - St. George Campus - 18 min walk
  • Royal Ontario Museum - 21 min walk

Getting around

  • Pearson Intl. Airport (YYZ) - 31 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 17 min drive
  • Union Station - 22 min walk
  • Exhibition Station - 7 min drive
  • Bloor Station - 9 min drive
  • College Station - 4 min walk
  • Dundas St West at Yonge St Stop - 5 min walk
  • Carlton St at Church St Stop - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 36 rooms

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Ontario may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 30 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Self parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Restaurant
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • Portuguese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • In-room safe

The Saint James Hotel, Ascend Hotel Collection’s small print

Also known as

  • Saint James Hotel Toronto
  • Saint James Hotel
  • Saint James Toronto

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: CAD 100.00 per stay

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 25 per day with in/out privileges

Parking is available nearby and costs CAD 25 per night

Pets are allowed for an extra charge of CAD 15 per accommodation, per night

Service animals exempt from fees

WiFi is available in guestrooms for CAD 0 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Saint James Hotel, Ascend Hotel Collection

  • Does The Saint James Hotel, Ascend Hotel Collection offer free cancellation for a full refund?
    Yes, The Saint James Hotel, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Saint James Hotel, Ascend Hotel Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Saint James Hotel, Ascend Hotel Collection?
    Yes. Self parking costs CAD 25 per day.
  • Are pets allowed at The Saint James Hotel, Ascend Hotel Collection?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 30 lbs per pet. There's a charge of CAD 15 per accommodation, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Saint James Hotel, Ascend Hotel Collection?
    You can check in from 3 PM to 1 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near The Saint James Hotel, Ascend Hotel Collection?
    Yes, there's an onsite restaurant.

Recent reviews

Fabulous 8.8 From 385 reviews

Exceptional 10.0
Big thank you to the team at St James hotel, friendly helpful staff especially Joey. Great location, fantastic room that was clean and spacious. The little extras made us feel special, the welcome gift bag with some little treats was a nice touch. Lovely toiletries provided and excellent healthy breakfast options included as part of the deal that got us off on a good start each morning. Highly recommend. Big thankyou
Anna, au3 night family trip
Very good 8.0
Nice hotel very close to eaton.center Friendly staff would.definitely go back
au4 night trip
Very good 8.0
Convenient and comfortable
We stayed for two nights. The hotel is well cited in relation topublic transport and shops. Our room was spacious and well equipped with modern fittings. The free wifi worked well. The website advertises 'free breakfast', but, in reality, what you get is a voucher for one item from a menu. However, we found that the fruit and granola yoghurt was adequate for us. Tea or coffee is provided in the lobby all day, and the room has a microwave, so one can boil water for tea in the room.
Anthony, au2 night romance trip
Exceptional 10.0
Best little hotel I ever stayed
They are always accommodating. I am disabled and require special attention. I don't want to even have to consider another spot. Staff are excellent, very friendly. I'm sure we will be back again.
Julia, ca1 night business trip
Exceptional 10.0
Good value. Due to COVID, some amenities were not available but rooms are large and modern
Jeff, ca1 night trip
Very good 8.0
For the price of a down town Toronto , it was a good deal . Close to Eaton Centre. Room was clean . Beds comfortable . For the price , I would stay there again.
Ryan, ca1 night family trip
Exceptional 10.0
Rooms were very clean, beds comfortable and Front Desk staff accommodating
ca1 night trip with friends
Very good 8.0
Newly renovated rooms very clean , friendly staff,
ca1 night trip
Exceptional 10.0
good price. large rooms. clean.
us1 night business trip
Exceptional 10.0
We really loved our stay at this hotel. Right from check in to check out the staff were so accommodating and efficient. They offered free parking and late checkout as part of our VIP booking with Expedia and even extended our parking until later on the checkout date, so we could visit my dad at Toronto General Hospital. Outstanding!!! Thank you for everything and we will see you again for sure. Shout out to Jin!!! Be well!
ca1 night family trip

The Saint James Hotel, Ascend Hotel Collection

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