Royal Empire Premium

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Pool
Outdoor pool
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Overview of Royal Empire Premium

Royal Empire Premium

3.5 star property
Family-friendly hotel with spa, near Angkor Wat

8.0/10 Very good

8 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is AU$197
Price available on 4/6/2022
Map
National Road No 6, Airport Road, Phum Krous, Siem Reap
Main amenities
  • 96 guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free airport shuttle
  • 24-hour health club
  • Indoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Siem Reap
  • Angkor Wat - 26 min walk
  • Pub Street - 36 min walk
  • National Road 6 - 1 min drive
  • Cambodian Cultural Village - 2 min drive
  • Angkor National Museum - 7 min drive
  • Angkor Night Market - 7 min drive
  • Royal Garden - 9 min drive
  • Siem Reap Art Center Night Market - 10 min drive
  • Wat Damnak - 10 min drive
  • Angkor Archaeological Park - 10 min drive

Getting around

  • Siem Reap Intl. Airport (REP) - 10 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Ferry terminal shuttle
  • Shopping center shuttle (surcharge)

About this property

Royal Empire Premium

Royal Empire Premium is just 3.6 mi (5.9 km) from the airport and offers a free shuttle (available 24 hours). Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or thalassotherapy, and Emerald Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. 2 bars/lounges and an outdoor pool are offered, and rooms have conveniences like sofa beds and refrigerators.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite extended parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Free airport shuttle (available 24 hours)*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)
  • Grocery/convenience store

What to do

  • Horse riding/rentals
  • Helicopter/airplane tours
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Indoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Japanese
  • Khmer
  • Korean

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Royal Massage has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Emerald Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Golden Lounge - This cocktail bar serves light fare only.

Fees & policies

Optional extras

  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Children under 11 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Royal Empire Premium Hotel Siem Reap
Royal Empire Premium Hotel
Royal Empire Premium Siem Reap
Royal Empire Premium

Frequently asked questions

Overall score and ratings

8.0

Very good

7.8/10

Cleanliness

7.8/10

Staff & service

7.5/10

Property conditions & facilities

4/10 Fair

Horrible experience
Most unpleasant experience ever. The front desk tried to trick us by giving twin beds set together instead of of our booking for king beds. First they said no more king beds, then I demanded for the reservation I made. Front desk staff was rude. Hotel is not maintained. They have 2 breakfast buffets. One for Chinese and another for the rest. I don’t understand that. I think this hotel is good for Chinese travelers. But hotel staff are very demanding as if they are giving rooms for free. Breakfast is not good unless u like to have omelet everyday. I think the management have completely neglected the hotel maintenance. Wonder how they have got 4.5 star rating by Hotels.com
Ishan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Facilities: Outstanding; Value: Fantastic; Service: Remarkable, Excellent CS; Cleanliness: Spotless; Food at the restuarant is costly.
Verified Wotif guest review

8/10 Very good

Facilities: Unpretentious; Value: Affordable; Service: Courteous; Cleanliness: Neat; Could not find any material on Tourist Guides in the hotel.
Verified Wotif guest review

10/10 Exceptional

Exotic, excellent swimming pool and well localised
We had some difficulties with the breakfast, too different.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

酒店房間收不到Wifi 而且冷氣要頗長時間才冷,可能因為柬埔寨本身太熱 但整體來說可以接受
Verified Hotels.com guest review

8/10 Very good

フレンドリーなホテル
年末年始に家族で3泊しました。 スタッフがみんなフレンドリーで、快適なホテルライフでした。 部屋も清潔で、ベッドもちょうどいい硬さです。 朝食メニューは、ブッフェスタイルで、種類も多く、朝から食べ過ぎました。
Verified Expedia guest review

8/10 Very good

친절한 직원들♥
두번씩이나 숙박했으면서 늘 느껴던점은 직원들의 친절하다는점이다 다만 한국어 할수있는 직원없어서 아쉽다
Verified Hotels.com guest review