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All properties in San Juan, Puerto Rico
Aparthotel

Hyatt House San Juan

3.5-star aparthotel with outdoor pool, near Puerto Rico Convention Center

  • Free on-the-go breakfast and free WiFi
From
A$490

Image gallery

  • Pool
  • Pool
  • Suite, 1 Bedroom, Bay View (San Juan) - Living Area
  • Suite, 1 Bedroom, Bay View (San Juan) - Living Room
  • Pool
Pool. Image 1 of 43.
1 / 43Pool
615 Ave Fernandez Juncos, San Juan, 00907, Puerto Rico
8.8.Fabulous.
  • I would rather have had more cleanliness. The daily room cleaning was lacking

    Jun. 26, 2021

  • The staff at the hotel was AMAZING!!! We visited during a busy weekend and couldn’t…

    May 5, 2021

See all 355 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Safe
Quiet
Dining options
Walkable
Easy parking
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 126 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center

Feel at home

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Isla Grande
  • Puerto Rico Convention Center - 8 min walk
  • Pan American Pier - 11 min walk
  • Port of San Juan - 44 min walk
  • Centro Europa - 33 min walk
  • Castillo de San Cristobal - 2.3 mi / 3.8 km

Enter dates for 2 guests

Guests
  • One Bedroom King Suite
  • Room, 1 King Bed
  • Studio Suite King
  • Guestroom King View
  • Room, 1 King Bed, Bay View (San Juan)
  • Studio Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 1 Bedroom, Bay View (San Juan)
  • Suite, 1 Bedroom, Bay View (San Juan)
  • Suite, 1 Bedroom, Bay View (San Juan)

What’s around

Landmarks

  • In Isla Grande
  • Puerto Rico Convention Center - 8 min walk
  • Pan American Pier - 11 min walk
  • Port of San Juan - 44 min walk
  • Centro Europa - 33 min walk
  • Castillo de San Cristobal - 2.3 mi / 3.8 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive
map
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615 Ave Fernandez Juncos, San Juan, 00907, Puerto Rico

At a glance

Size

  • 126 apartments
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 4 PM-6 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (USD 16.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

Speaks: English, Spanish

At the aparthotel

Food and drink

  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Free reception
  • Barbecue grills

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Billiards or pool table

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage

Facilities

  • Year Built – 2014
  • Lift
  • Picnic area
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages Spoken

  • English
  • Spanish

In the apartment

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

H Bar - This bar serves light fare only. Happy hour is offered.

Small print

Also known as

  • Hyatt House San Juan Aparthotel
  • Hyatt House Aparthotel
  • Hyatt House San Juan
  • Hyatt House Aparthotel
  • Hyatt House San Juan San Juan
  • Hyatt House San Juan Aparthotel
  • Hyatt House San Juan Aparthotel San Juan

Optional extras

Self parking costs USD 16.00 per night

Pets are allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 100

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

Guests must contact this property in advance to reserve onsite parking.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: 18.314 percent of room rate

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt House San Juan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 16.00 per night.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay.
  • You can check in from 4 PM - 6 AM. Check-out time is noon.
  • Yes, there's an onsite restaurant, H Bar. Nearby restaurants include Texas de Brazil (4-min walk), Macchiato Coffe Shop (5-min walk), and Pizza e Birra (9-min walk).
  • Hyatt House San Juan has an outdoor pool and a 24-hour fitness center, as well as a picnic area.
8.8.Fabulous.
  • 6.0.Good

    Good stay!

    Weather was very humid, and made the room feel muggy. You have to keep the AC running! However, great amenities and staff!

    Christina, 4 night trip with friends, Apr. 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The property was very clean and staff was super friendly I work in the customer service industry and I appreciate the service

    3 night romance trip, Apr. 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was friendly and helpful. Everything was nice and clean.

    3 night trip with friends, Apr. 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place we only stay for 2 days here since we had a mother reservation but this place was great the staff upgrade our room it was amazing

    2 night trip, Apr. 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Rafael and Sarah were extremely adept at handling a variety of needs to make our stay most enjoyable.

    9 night romance trip, Apr. 17, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Room smelled like mold or old water the entire stay. Asked for sheets to be changed because they were dirty and the same sheets were still on the bed just made up. Room was very small for the expensive prices

    7 night family trip, Apr. 10, 2021

    Verified Expedia guest review

  • 8.0.Very good

    They property is nice. Our room had a missing glass shelf on the refrigerator. There was also a broken drawer on one of the tv stands. The free breakfast was okay. Overall a good stay.

    3 night family trip, Apr. 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel, staff was nice and facility was clean!

    2 night trip with friends, Apr. 7, 2021

    Verified Expedia guest review

  • 6.0.Good

    Great for extended stays. Don’t expect any exceptional customer service. The staff is limited and were not able to accommodate some challenges we encountered.

    1 night romance trip, Apr. 3, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is nice and clean. The front desk clerk Norma is rude, condescending and hates her job. I don’t think she likes people from the states and it shows in her attitude and how she treats non Spanish speaking guest. She needs to be fired.

    3 night trip with friends, Apr. 3, 2021

    Verified Expedia guest review

See all 355 reviews