Guests
All properties in Santiago de los Caballeros, Santiago Province, Dominican Republic

Platino Hotel & Casino

3-star hotel with casino, near Monument to the Heroes of the Restoration

  • Free WiFi and free parking
From
A$87

Image gallery

  • Platino Hotel & Casino
  • Platino Hotel & Casino
  • Balcony
  • Executive Superior Room - Bathroom
  • Platino Hotel & Casino
Platino Hotel & Casino. Image 1 of 66.
1 / 66Platino Hotel & Casino
Av. Estrella Sadhala, frente a PUCMM, Santiago de los Caballeros, 51031, Dominican Republic
8.2.Very good.
  • It was a great staycation

    Dec. 22, 2021

  • Overall ok, hotel is a bit dated so it needs updating. Very noisy, we can hear people…

    Dec. 14, 2021

See all 390 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Convenient
Easy parking
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 91 guestrooms
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Nightclub
  • Free casino shuttle

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Heart of Santiago de los Caballeros
  • Monument to the Heroes of the Restoration - 19 min walk
  • Centro Leon - 41 min walk
  • Restoration Heroes Museum - 19 min walk
  • Catedral de Santiago - 32 min walk
  • Hermanos Patino Bridge - 37 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Executive Superior Room
  • Executive Deluxe Room
  • Junior Suite Deluxe

What’s around

Landmarks

  • Heart of Santiago de los Caballeros
  • Monument to the Heroes of the Restoration - 19 min walk
  • Centro Leon - 41 min walk
  • Restoration Heroes Museum - 19 min walk
  • Catedral de Santiago - 32 min walk
  • Hermanos Patino Bridge - 37 min walk
  • Estadio Cibao - 2.9 mi / 4.7 km
  • Colinas Mall - 3.5 mi / 5.6 km
  • Kaskada Agua Park - 3.9 mi / 6.3 km

Getting around

  • Cibao Intl. Airport (STI) - 14 min drive
  • Gregorio Luperon Intl. Airport (POP) - 59 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free casino shuttle
  • Theme park shuttle (surcharge)
map
See on map
Av. Estrella Sadhala, frente a PUCMM, Santiago de los Caballeros, 51031, Dominican Republic

At a glance

Hotel size

  • This hotel has 91 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Cruise terminal shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Casino
  • Nightclub

Working away

  • 24-hour business centre
  • Business centre
  • Number of meeting rooms - 1
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

BarRocko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way, Maximum occupancy 4)
  • Cruise ship terminal shuttle and bus station shuttle service is offered for an extra charge
  • Shopping center shuttle and theme park shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 20.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel Platino Santiago
  • Hotel Platino
  • Platino Hotel Casino
  • Platino Hotel & Casino Hotel
  • Hotel Platino
  • Platino Hotel & Casino Santiago de los Caballeros
  • Platino Hotel & Casino Hotel Santiago de los Caballeros
  • Platino Santiago
  • Platino Hotel Santiago
  • Platino Hotel Casino Santiago de los Caballeros
  • Platino Hotel Casino
  • Platino Casino Santiago de los Caballeros
  • Platino Casino
  • Platino Casino Santiago de los Caballeros

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Platino Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
  • Yes, BarRocko offers international cuisine. Nearby restaurants include Square One (4-min walk), Della Nonna (2.2 mi), and La Taberna de Pepe (2.2 mi).
  • Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
  • Yes, there's a casino, featuring 15 slot machines and 6 gaming tables.
  • Platino Hotel & Casino has a casino and a nightclub, as well as a picnic area and a garden.
8.2.Very good.
  • 8.0.Very good

    Quaint spot

    I felt safe and comfortable. Staff was great and responsive. Quickly address tv remote issue. Included free water and breakfast, which I way overslept for having got in very late. Room was a little small and no elevator. But minor issues. I’d stay again.

    Eric, 1 night trip, Nov. 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Comfy stay

    The service is outstanding!! The rooms are outdated but very clean. Easy access to beauty salon, restaurants and transportation.

    Steven, 6 night business trip, Nov. 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean & comfortable

    Santa, 1 night trip, Oct. 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent place to stay

    Stanley Leon, 1 night trip, Sep. 26, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Best value for your buck, located ideally and an overall great experience

    Russell, 1 night trip, Sep. 25, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    Is a ok hotel to past a night the bed aren’t very comfortable but after that is ok

    Jhonattan, 1 night trip, Sep. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel had a rustic look and feel, very enjoyable.

    Stanley Leon, 1 night trip, Sep. 24, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Good

    Ketsia, 4 night family trip, Sep. 23, 2021

    Verified Expedia guest review

  • 6.0.Good

    The windows open to a wall inside of the property I couldn’t know when it’s day time or night time. The linen was not as clean as it should be

    Rudson, 2 night trip, Sep. 14, 2021

    Verified Expedia guest review

  • 6.0.Good

    I like the location of the property. I didn't like how they don't have a iron but a steam iron, but it is no good to use because there is no place to hang the clothes to do it because you can't steam iron clothes flat on bed. I also didn't like how the floor stink. You could smell the floor because they used old/over used mop water

    Harold, 2 night trip, Sep. 14, 2021

    Verified Expedia guest review

See all 390 reviews