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Lanai Riverside Apartments

Photo gallery for Lanai Riverside Apartments

Front of property
BBQ/picnic Area
Exterior
Apartment, 2 Bedrooms | 1 bedroom, individually decorated, individually furnished
Apartment, 3 Bedrooms | 1 bedroom, individually decorated, individually furnished

Overview of Lanai Riverside Apartments

Lanai Riverside Apartments

4.5 star property
Luxury Mackay aparthotel with 1 outdoor pools, connected to a shopping centre

8.8/10 Fabulous

346 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
The price is AU$237
Price available on 20/4/2023
Map
20 River Street, Mackay, QLD, 4740

Guests rated this location 9.0/10 - Wonderful

Main amenities
  • 36 smoke-free apartments
  • Beach towels
  • Conference centre
  • Fitness centre
  • Garden
  • Housekeeping (on request)
  • Laundry service
  • Outdoor pool
  • Restaurants
  • Room service
  • Sauna
  • Terrace
Feel at home
  • Cots/infant beds (surcharge)
  • Kitchen
  • Separate bedroom
  • Separate dining area
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • On the boardwalk
  • Great Barrier Reef - 1 min drive

Getting around

  • Mackay, QLD (MKY) - 13 min drive
  • Mackay Station - 7 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

Restaurants

  • The Bavarian Mackay - 5 min walk
  • Austral Hotel - 5 min walk
  • Hungry Jack's - 5 min walk
  • Muffin Break - 6 min walk
  • Hot Wok - 6 min walk
Map

About this property

Lanai Riverside Apartments

A great choice for a stay in Mackay, Lanai Riverside Apartments is only 3.7 mi (5.9 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Tropical Phoenix Garden, which serves lunch and dinner. A fitness centre and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. The helpful staff and central location get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Family friendly

  • Cots (infant beds): AUD 15.0 per night

Restaurants on site

  • Lets Do Greek
  • Marque Bar & Grill
  • Tropical Phoenix Garden

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Toaster

Dining

  • 1 restaurant
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 48-inch LCD TV with digital service

Outdoor areas

  • Barbecue
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Conference centre (172 square feet of space)
  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Guidebooks/recommendations
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guide
  • Tour/ticket assistance
  • Wedding services

Location highlights

  • Connected to a shopping centre
  • In the business district
  • In the city centre
  • In the shopping district
  • Near the airport
  • Near the boardwalk
  • On the river
  • On the waterfront

Things to do

  • Fitness centre

Safety features

  • Security system
  • Smoke detector

General

  • 1 building
  • 11 floors
  • 36 rooms
  • Built in 2009
  • Individually decorated

Special features

Dining

Tropical Phoenix Garden – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Marque Bar & Grill – This restaurant serves breakfast, lunch and dinner. Open daily.
Lets Do Greek – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.2 per cent
  • Housekeeping is available for an additional fee

Children & extra beds

  • Cots/infant beds are available for AUD 15.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Frequently asked questions

Does Lanai Riverside Apartments offer free cancellation for a full refund?
Yes, Lanai Riverside Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lanai Riverside Apartments?
As of 21 Mar 2023, prices found for a 1-night stay for 2 adults at Lanai Riverside Apartments on 20 Apr 2023 start from AU$237, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Lanai Riverside Apartments?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Lanai Riverside Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Lanai Riverside Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Lanai Riverside Apartments?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Lanai Riverside Apartments?
You can check in from 2:00 PM - 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Lanai Riverside Apartments and nearby?
Lanai Riverside Apartments has an outdoor pool, a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Lanai Riverside Apartments?
Yes, there's an on-site restaurant, Tropical Phoenix Garden.
Does Lanai Riverside Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
Does Lanai Riverside Apartments have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Lanai Riverside Apartments like?
Lanai Riverside Apartments is located on the boardwalk, a short 1-minute walk from Great Barrier Reef and 2 minutes' walk from Caneland Central. Travellers say that the local area is good for shopping and very central.

Reviews

8.8

Fabulous

8.7/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.5/10

Property conditions & facilities

Reviews

8/10 Very good

Debra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Japhet, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely property. Very friendly staff.
Verified Wotif guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Prudence, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Complete, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent choice for us as a family of four- a highlight of our drive from Brisbane to Cairns.
Angela, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Beautiful apartment and great view!
Anna, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were very friendly on arrival and apartment was very tidy and well kept. Extremely happy with our stay - especially compared to previous stay in same area with another apartment complex for near the same price!
Michelle, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Awesome
Sydney, 1-night romance trip
Verified Wotif guest review