Home2 Suites by Hilton Houston Willowbrook

Photo gallery for Home2 Suites by Hilton Houston Willowbrook

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Outdoor pool
Private kitchenette
Room
Living area

Overview of Home2 Suites by Hilton Houston Willowbrook

Home2 Suites by Hilton Houston Willowbrook

3.0 star property
3-star Houston hotel with outdoor pool

8.8/10 Fabulous

214 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
7815 Willow Chase Blvd, Houston, TX, 77070
Main amenities
  • Weekly housekeeping
  • Outdoor pool
  • Fitness center
  • Self parking
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Conference space
For families
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Willowbrook
  • Willowbrook Mall - 2 min drive
  • Hurricane Harbor Splashtown - 25 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 21 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive
  • Houston Station - 25 min drive

About this property

Home2 Suites by Hilton Houston Willowbrook

When visiting Houston, Home2 Suites by Hilton Houston Willowbrook is a great choice to consider. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. The helpful staff and spacious guestrooms get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6 AM
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (1 per room, up to 100 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 7 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Working away

  • 24-hour business center
  • Conference space (572 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Shopping mall on site

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Double sofa bed
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekly housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Self parking costs USD 7 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Home2 Suites Hilton Willowbrook
Home2 Suites by Hilton Houston Willowbrook Hotel
Home2 Suites by Hilton Houston Willowbrook Houston
Home2 Suites by Hilton Houston Willowbrook Hotel Houston

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Greatness all around…
Everyone and everything was excellent. Great location and breakfast selection. I will definitely stay here again and recommend others do while visiting this area.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Home away from home...
Great stay - home away from home vibe. Excellent breakfast selection - plenty of variety. I would definitely stay here again and recommend others to as well who are visiting the area.
7-night family trip
Verified Hotels.com guest review

8/10 Very good

Christopher, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

We had a family trip for the 4th of July planned. When we arrived their system was down so they had to manually check us in and it took so long. We didn’t get the rooms that some of us had reserved because they had given them out to other guests. The staff stated that they didn’t know who had what room because of the system being down. Some of us that had a 2 bed unit had to stay in a one bed unit. The staff stated that the system would be fixed by 4am but that wasn’t the case. We checked in on a Friday and the system still wasn’t fixed when we checked out on a Wednesday. The WI-FI didn’t work the duration of our stay. We were told that they would take 15% off our stay for the inconvenience but they charged more than the actual cost of our stay. I will not stay here again.
Carmalita, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kaleigh, 3-night trip
Verified Hotels.com guest review

8/10 Very good

No bedding for sofa bed
Decent stay in a king suite. Room was clean. My daughter slept on the sofa bed. We asked twice for sheets and an extra blanket for the sofa bed. We returned to room at midnight, and they were never delivered. Luckily we had bought a throw at Sam’s. that’s what my daughter used.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room was big and had privacy
Eliu, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good value for money stay around the area. Especially if you are looking for stay with kitchen and home feeling, then this is good place. Since it’s closer to Methodist Willowbrook, we left our elder kids during my wife delivery. It was smooth experience and kids loved the pool, cleanliness of the property. Accessible to best restaurants around!
Rafiq, 3-night family trip
Verified Expedia guest review