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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Mercure Krakow Stare Miasto (Old Town)

4-star4 stars
Pawia 18 B, Krakow, 31154, Poland

4-star hotel with restaurant, near Krakow Barbican
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
Awesome vibe
Good internet service
Fantastic service
Great room

Mercure Krakow Stare Miasto (Old Town)

from A$91
  • Premium Room, 1 Single Bed (Privilege)
  • Classic Twin Room, 1 Single Bed
  • Classic Room
  • Classic Double Room, Multiple Beds

What’s around Mercure Krakow Stare Miasto (Old Town)


  • In City Centre
  • Main Market Square - 13 min walk
  • Wawel Castle - 22 min walk
  • Oskar Schindler Factory - 37 min walk
  • Krakow Barbican - 5 min walk
  • St. Mary's Basilica - 11 min walk
  • Cloth Hall - 12 min walk
  • Dragon's Den - 25 min walk

Getting around

  • Krakow (KRK-John Paul II - Balice) - 27 min drive
  • Krakow Glowny Station - 5 min walk
  • Krakow Lobzow Station - 9 min drive
  • Wieliczka Station - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 2 PM-5:00 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed *

  • Food and water bowls available


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Self parking *

  • Car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Conference centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built – 2016
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Mercure Krakow Stare Miasto (Old Town)’s small print

Also known as

  • Mercure Krakow Stare Miasto Old Town Hotel
  • Mercure Krakow Stare Miasto Old Town
  • Mercure Krakow Stare Miasto (opening September 2016)
  • Mercure Krakow Stare Miasto (opening September 2016)
  • Mercure Krakow Stare Miasto (Old Town) Hotel
  • Mercure Krakow Stare Miasto (Old Town) Krakow
  • Mercure Krakow Stare Miasto (Old Town) Hotel Krakow


Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Optional extras

Self parking costs PLN 100 per day

Buffet breakfast is offered for an extra charge of PLN 50 per person (approximately)

Pets are allowed for an extra charge of PLN 40 per pet, per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Krakow Stare Miasto (Old Town)

  • Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?
    Yes, pets are welcome. There's a charge of PLN 40 per pet, per day.
  • Is parking offered at Mercure Krakow Stare Miasto (Old Town)?
    Yes. Self parking costs PLN 100 per day.
  • Is airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?
    You can check in from 2 PM to 5:00 AM. Check-out time is noon.
  • What is there to do near Mercure Krakow Stare Miasto (Old Town)?
    Recommended spots to visit include Krakow Barbican (5-min walk) and St. Mary's Basilica (11-min walk), along with Cloth Hall (12-min walk) and Main Market Square (13-min walk).
  • Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?
    Yes, there's an onsite restaurant. Nearby restaurants include la stazione (1-min walk), Loża cafe (2-min walk), and Miyako Sushi (2-min walk).

Recent reviews

Exceptional 9.6 From 501 reviews

Exceptional 10.0
New year Iin krakow
Really nice hotel in great location, short walk from railway for airport,market square ,restaurants and bar , I visit krakow on a regular basis and will be staying exclusively at this hotel , very good staff , bar & restaurant,
Anthony, au4 night family trip
Exceptional 10.0
Comfortable and Great Location
Hotel is starting to look a little dated but worn carpet is the only thing I can criticize. Room was comfortable and staff extremely efficient and friendly. It is ideally located, opposite a shopping centre with a supermarket. Within walking distance to the Old Town, and handy to public transport. Would definitely stay there again
Helen, au2 night trip
Very good 8.0
Whorth a stay.
It (the hotel, room etc.)was good. a bit more than o.k. but not amazing. What was amazing was the cellolar they give you for your stay. Breakfast was very good but quite expensive.
ofra, au1 night romance trip
Very good 8.0
Great location to visit important attractions in the Old Town. Modern, new hotel, comfortable room & bed, reasonable breakfast offerings with some unusual items. Limited drinks choice in hotel bar was surprising for hotel of this size but overall a very pleasant 3 night stay. Located over the road from very big shopping complex.
Narelle, au1 night romance trip
Exceptional 10.0
Great stay in a good location
It was a great location. Right next to the old town. The staff could not have been more helpful and so polite. Modern hotel with good factilities.
Joanna, au3 night family trip
Exceptional 10.0
It was very friendly and staff were helpful as my friend broke her ankle so we had to stay in the room as she couldnt walk unfortunately. The staff were very accommodating
Wendy, gb3 night trip with friends
Exceptional 10.0
Fabulous good location
A H, gb2 night trip with friends
Exceptional 10.0
Excellent location- quick walk to old town and opposite big shopping centre..lovely hotel and lovely staff
ie3 night trip with friends
Good 6.0
Strange service, every day maid forgot something to clean. Did not give mattres to cot.
us4 night family trip
Exceptional 10.0
gb3 night trip

Mercure Krakow Stare Miasto (Old Town)

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