Hanmer Springs Retreat, Hanmer Springs: Reviews & Hotel Deals

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Luxury motel in Hanmer Springs with restaurant and bar/lounge

Overview
Rooms
Location
Amenities
Policies

Very good

Property highlights

Free WiFi

Laundry facilities

Air conditioning

Bar

35 Hanmer Springs Road, Hanmer Springs, 7334

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Room service
Coffee shop/cafe
Conference centre
Business centre
3 meeting rooms
Terrace
Air conditioning
Garden
Arcade/games room

For families

Children stay free
Playground on site
Kitchenette
Premium TV channels
Garden
Terrace

Room options

Desk, laptop workspace, blackout curtains, soundproofing

Standard Studio

35 sq m
Sleeps 3
1 King Bed and 1 Single Bed

Executive Studio

35 sq m
Sleeps 2
1 King Bed

Premier Studio, Bathtub

55 sq m
Sleeps 3
1 King Bed and 1 Single Bed

Superior Studio

45 sq m
Sleeps 3
1 King Bed and 1 Single Bed

Suite, 1 Bedroom

55 sq m
Sleeps 4
1 King Bed and 2 Single Beds

Two Bedroom Apartment

85 sq m
Sleeps 4
1 King Bed and 2 Single Beds

About this area

Getting around

Christchurch International Airport (CHC) - 97 min drive

Restaurants

Rustic Cafe & Tapa's Bar - 12 min walk
Alpine Village Inn - 13 min walk
Petrah Souvlaki Kebab House - 13 min walk
Log Cabin Restaurant - 10 min walk
Greenchilli Thai Restaurant - 13 min walk

About this property

Hanmer Springs Retreat

Hanmer Springs Retreat is a great choice for a stay in Hanmer Springs. The sports bar is a great place to grab a drink, and guests looking for a bite to eat can visit Five Stags Hanmer Springs, which serves local and international cuisine and is open for breakfast and dinner. Other highlights at this luxurious motel include a terrace and a garden.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

This information is provided by our partners.

At a glance

Hotel size

33 rooms
Arranged over 2 floors

Arriving/Leaving

Check-in time from 3:00 PM until 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (2:30 PM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (aged 4 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free uncovered on-site self-parking
On-site motorhome/coach/lorry parking (fees apply)
Wheelchair-accessible parking on site
On-site parking includes off-street options

Other information

Designated smoking areas

Property amenities

Food and drink

English breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Private dining
Private picnics
Room service (limited hours)

Travelling with children

Children stay for free (see details)
Playground
Children's menu

What to do

Bike tour information
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Downhill skiing nearby
Zip-lining nearby
Snowboarding nearby
Hot springs nearby
Fishing nearby

Working away

Business centre
3 meeting rooms
Conference centre (2153 square feet of space)

Services

Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages

Facilities

2 buildings/towers
Built in 2000
Garden
Picnic area
Terrace
Arcade/games room
Bike parking
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture

Accessibility

Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance

Room amenities

Be entertained

32-inch TV
Premium cable channels

Home comfort

Air conditioning
Iron/ironing board

Sleep well

Blackout curtains
Soundproofed rooms
Bed sheets provided

Freshen up

Free toiletries
Hairdryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Electrical adapters/chargers

Food and drink

Champagne service
Mini fridge
Microwave
Kitchenette
Toaster
Cookware, dishes and utensils

More

Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Restaurant dining guide

Special features

Dining

Five Stags Hanmer Springs – Overlooking the garden, this steakhouse specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Bar – Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.

Private function Bar – This cocktail bar serves dinner and light fare. Reservations are required. Open daily.

Fees & policies

Optional extras

English breakfast is offered for an extra charge of approximately NZD 28 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.50 per cent

Renovations and closures

The property is closed between 19 August and 24 August.

Parking

RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

Hot springs access available from 10:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have lifts.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a first aid kit on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hot Springs Motor Lodge Hanmer Springs

Hot Springs Motor Lodge

Hot Springs Motor Hanmer Springs

Hot Springs Motor

Hot Springs Motor Hotel Hanmer Springs

Hanmer Springs Retreat Hotel

Hanmer Springs Retreat Motel

Hanmer Springs Retreat Hanmer Springs

Hanmer Springs Retreat Motel Hanmer Springs

Frequently asked questions

Is Hanmer Springs Retreat currently open?

The property is closed between 19 August and 24 August.

Does Hanmer Springs Retreat offer free cancellation for a full refund?

Yes, Hanmer Springs Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hanmer Springs Retreat?

This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.

Are pets allowed at Hanmer Springs Retreat?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hanmer Springs Retreat?

Yes, there's free self parking. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Hanmer Springs Retreat?

You can check in from 3:00 PM - 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hanmer Springs Retreat and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs, ecotours and segway hire. Enjoy amenities such as an arcade, a picnic area and a garden.

Are there restaurants at or near Hanmer Springs Retreat?

Yes, Five Stags Hanmer Springs offers local and international cuisine and garden views.

Does Hanmer Springs Retreat have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a microwave, cookware and a toaster.

What's the area around Hanmer Springs Retreat like?

Hanmer Springs Retreat is a short 10-minute walk from Hanmer Springs Thermal Reserve and 13 minutes' walk from Chisholm Park.

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness