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Heritage Hotel

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View from room
Superior Twin Room | In-room safe, cots/infant beds, rollaway beds, free WiFi
Deluxe Double Room | In-room safe, cots/infant beds, rollaway beds, free WiFi
Deluxe Twin Room | View from room

Overview of Heritage Hotel

Heritage Hotel

2.5 star property
No-frills hotel in Tawau

7.8/10 Good

103 verified guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
The price is AU$32
Price available on 2/1/2023
TB 210-312 Jalan Bunga, Fajar Complex, Tawau, Sabah, 91000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

Getting around

  • Tawau (TWU) - 37 min drive


  • Restoran Sri Keningau Tawau - 2 min walk
  • Pizza Hut - 2 min walk
  • Kedai Kopi Hing Lee - 3 min walk
  • Wangi Chicken Rice - 3 min walk
  • Indo Cafe - 5 min walk

About this property

Heritage Hotel

Enjoy your visit to Tawau with a stay at Heritage Hotel. Fellow travellers like the convenient parking and helpful staff.


Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms


  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Lift
  • In-room accessibility (select rooms)


  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra beds

  • Cots/infant beds are available for MYR 50.0 per night
  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards and cash.

Also known as

Heritage Hotel Tawau
Heritage Tawau
Heritage Hotel Hotel
Heritage Hotel Tawau
Heritage Hotel Hotel Tawau

Frequently asked questions

Does Heritage Hotel offer free cancellation for a full refund?
Yes, Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Heritage Hotel?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Heritage Hotel on 2 Jan 2023 start from AU$32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Heritage Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Heritage Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Heritage Hotel?
Sorry, there's no on-site parking at Heritage Hotel.
What are the check-in and check-out times at Heritage Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Are there restaurants at or near Heritage Hotel?
Yes. Nearby restaurants include Kedai Kopi Hing Lee (3-min walk), Wangi Chicken Rice (3-min walk) and Indo Cafe (5-min walk).
What's the area around Heritage Hotel like?
Heritage Hotel is a short 7-minute walk from St. Patrick's Anglican Church and 8 minutes' walk from Wisma Persekutuan Tawau. The local area is walkable and popular for its beaches.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

NORSHAHBUDIN, 1-night trip
Verified guest review

6/10 Good

Emifatra, 2-night trip
Verified guest review

6/10 Good

Khairul Nizam, 2-night trip
Verified guest review

6/10 Good

Ung, 3-night trip
Verified guest review

6/10 Good

A title
Dowsy place in need of refurbishment but good staff.
MARTIN, 1-night trip
Verified guest review

10/10 Exceptional

Clean and the staff a courteous
Jack, 5-night business trip
Verified Expedia guest review

8/10 Very good

3-night family trip
Verified guest review

8/10 Very good

Yeung, 1-night family trip
Verified guest review

8/10 Very good

Hui Keng, 1-night trip
Verified guest review

8/10 Very good

The hotel was in a handy location, it was clean and the staff were very friendly and helpful
1-night trip with friends
Verified Expedia guest review