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citizenM New York Times Square

4-star hotel with restaurant, near Times Square

  • Free WiFi
From
A$210

Restrictions related to your trip

  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

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  • King Room - Bathroom Shower
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Hotel Bar. Image 1 of 47.
1 / 47Hotel Bar
218 West 50th Street, New York, 10019, NY, United States of America
9.2.Superb.
  • We found this hotel perfect for our stay. The room was small but as they say, there is…

    Feb. 23, 2020

  • I had a wonderful birthday week at citizen m. I did plenty of research before picking a…

    Jan. 20, 2020

See all 1,818 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transport options
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 230 guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour business center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Hydromassage showerhead
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Midtown
  • Winter Garden Theatre - 2 min walk
  • Broadway Theatre - 3 min walk
  • Gershwin Theater - 3 min walk
  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • King Room
  • King Room - City View

What’s around

Landmarks

  • In Midtown
  • Winter Garden Theatre - 2 min walk
  • Broadway Theatre - 3 min walk
  • Gershwin Theater - 3 min walk
  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk
  • Lunt-Fontanne Theatre - 6 min walk
  • Broadway - 6 min walk
  • Richard Rodgers Theatre - 6 min walk
  • Minskoff Theater - 6 min walk
  • Top of the Rock - 7 min walk

Getting around

  • John F. Kennedy International Airport (JFK) - 22 min drive
  • Liberty Intl. Airport (EWR) - 20 min drive
  • LaGuardia Airport (LGA) - 13 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York W 32nd St. Station - 19 min walk
  • Penn Station - 20 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • 49th St. Station - 5 min walk
  • 50 St. Station (Broadway) - 5 min walk
  • 7 Av. Station (E 53rd St.) - 5 min walk
map
See on map
218 West 50th Street, New York, 10019, NY, United States of America

At a glance

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2014
  • Lift
  • Designated smoking areas (fines apply)
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerhead
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch Smart TV
  • Digital TV channels
  • Tablet computer
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe (laptop compatible)

Special features

Dining

CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18.95 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Policies

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind and solar energy.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards. Cash is not accepted.

State tax ID - MRMDUS33

State tax ID - MRMDUS33

Also known as

  • citizenM New York Times Square Hotel
  • citizenM New York Times Square
  • citizenM New York Times Square Hotel
  • citizenM Times Square Hotel
  • citizenM Times Square
  • citizenM New York Times Square Hotel
  • citizenM New York Times Square New York
  • citizenM New York Times Square Hotel New York

*See fees & policies for additional details or extra charges

FAQs

  • Yes, citizenM New York Times Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at citizenM New York Times Square.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Pigalle (3-min walk), Tonic Bar (3-min walk), and Gallagher's Steakhouse (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
9.2.Superb.
  • 10.0.Exceptional

    Great place to stay if visiting NYC! They make everything so easy for you with no hassle.

    1 night romance trip, Oct. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing location, so handy for sightseeing and grabbing a bite to eat. Staff were friendly with great tips on places to eat. Lobby was a great spot to chill out and rooms were spotless with gigantic beds and all the smart room features you could want. Will stay there again and highly recommend a stay.

    9 night romance trip, Aug. 25, 2019

    Verified Lastminute guest review

  • 8.0.Very good

    The best thing about this property is its location, right in the heart of times square and basically next to the subway stop at 50th and 8th, which a subway line to JFK airport travels through. Easy walk up to central park too. Our 3rd floor room was quiet, which was unexpected given the location. The rooms are small, but we were expecting that. The gym was ok, and the bar on the 21st floor is cool, as is the areas to hang out in the lobby. Basically the place is great if you are travelling alone or as a couple, want the location in the heart of times square, plan to be out a lot and are happy the times you are in the room to lay on the bed or sit near it. Free wifi worked great and the tv in the room was a good size and had a good range of channels.

    2 night romance trip, Aug. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice

    Very nice

    John, 1 night trip, Jan. 8, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, really cute hotel!

    Found 2 small bug in our room, one in the bed. Although it was late the staff moved us to a new room right away. Still a great experience and would stay here again.

    Amy, 2 night trip with friends, Dec. 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hesitating about this hotel? Check this out...

    First of all... I only write reviews of an either really bad or excellent experiences. After a bad experience at another hotel around the corner, we found last minute Citizen M Times Square. Staff- The first impression was Kevin's welcoming. It seemed he had been waiting for us! He was nice, welcoming and happy to help us all time!! During my stay, Kimani and Matt were always friendly. Brandi showed a positive attitude all time, helpful, friendly as well. In our last day I asked for an awake call at 4am. unfortunately the phone never rang, (Iol it was my fault) but the gentleman at the front door went himself to make sure we were awake and we didn't miss out flight. Excellent service!!! 6 points out of 5. Room/bathroom - clean, clean, clean. Yes, they are tiny but what? You have a well sized window, a clean room and fluffy pillows. Also, if you are a technology lover, you will love this hotel. There is an iPad at the room from where you control temperature, lights, window binders, hotel room service schedule, etc. It also has food/restaurants recommendation AND you can change the restroom light color!!! In regards to the noise level, I was never bothered by the street noise. The bed and pillows are soooo so comfortable. They have an AM or PM shampoo at the bathroom and I swear they do work/relax for bed time. I've traveled around the world and being on expensive hotels too. In my experience, this hotel wins first place in service. I will definitely come back!!! 10/10.

    Sofia, 5 night family trip, Dec. 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location and friendly staff

    Amazing service and warm welcome as we arrived to the hotel. View was not great from our room but it is NY after all. Gym was good and everything was very clean throughout hotel. Bummed out that the rooftop bar was not open but otherwise an enjoyable stay. I would add though that these rooms are very small so this hotel is good only if you are a party of two. I don’t think more than two people would be comfortable in the space.

    Keidy, 1 night family trip, Dec. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    clean fun hotel with helpful staff..great location

    Mary, 2 night trip, Dec. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Went w my daughter for holiday shopping.

    2 night family trip, Dec. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice Hotel

    The staff was very friendly and helpful. The room was clean and very “modern”. It did take us a little while to acquaint ourselves with the iPad that controls everything in the room from the lights to the blinds to the climate control. It was conveniently located in Times Square and was within walking distance to the theater district and restaurants of Times Square. Room is very small but served it’s purpose cleanly and comfortably.

    Gregory, 1 night trip, Dec. 15, 2021

    Verified Hotels.com guest review

See all 1,818 reviews