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Overall score and ratings

7.4

Good

7.5/10

Cleanliness

7.0/10

Staff & service

6.7/10

Property conditions & facilities

6/10 Good

Suited us
There were a few hiccoughs to checking in. We knew we were early but there was no response from the out of hours number posted on the door. We were lucky that the day we arrived the pub opened at noon and there was someone who could deal with us. There was a problem with the payment not being received from Hotels.com and so they were expecting payment from us and it wasn't until I showed them the receipt on my phone that it was sorted out and they let us check in early. We had been travelling for 24 hours and just needed some sleep!!! This is a great place to stay if you just need a base. It is on a major tram line and is quick to get into the city. The rooms are adequate (we stayed in room 1 this time but have stayed in Room 5 on a previous occasion) but the steam from the shower sets off the fire alarm. Don't expect the Ritz. We stayed 6 days and there is no room service (make your own bed and hang up the towels) but there is a kettle and fridge and they will lend you a hairdryer.The area around Smith Street has plenty of bars and the food at the BP is not too shabby. Across the road there is a supermarket and ATM in the Tribeca Apts Building and a very useful Grocery Bar which served delicious breakfast. All in all a good stay.
Gail, 6-night romance trip
Verified Hotels.com guest review

6/10 Good

Good location, handy to shops. Basic ammenities, but it had what I needed. Just had issues with the hot water coming through for the shower. Could’ve done with another clean too.
Stacey, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Was exactly what I expected and paid for. Very convenient for the CITY, MCG and Richmond which were all places I was visiting. Close to Public Transport, clean and neat en-suite facilities.
2-night trip
Verified Wotif guest review

2/10 Poor

Don't stay here
No face cloths, room not serviced in our 5 day stay, no extra pillows even although I sleep sitting up. Very small rooms couldn't swing a cat if you tried. Tried to double charge us. All in all a very disappointing experience definetly not recommended
Graeme, 5-night romance trip
Verified Hotels.com guest review

6/10 Good

Bad furniture setting
Hurt myself still bleeding no reception broken air conditioner unhappy boss
aussie, 1-night trip
Verified Wotif guest review

8/10 Very good

Gotta love Collingwood
Great place for a short stay in Melbourne. Clean, reliable, easy to get to with friendly staff.
Verified Hotels.com guest review

8/10 Very good

Intresting place
The hotel is basically a few rooms above a bar and which is run by the bar. Go to bar to check in, there are no room keys, just number pads. Very intresting layout but room was good. Very average with no outside view. Bar staff were nice.
2-night trip
Verified Expedia guest review

8/10 Very good

VERY GOOD VALUE FOR MONEY
Happy for my stay over there ! Just two thongs the manager need to know : in the shower the shower head is leaking big and run over the shower screen secondly the basin is no evacuate properly A part this very happy
Verified Hotels.com guest review

10/10 Exceptional

The hotel was easy to find and close to the city and Brunswick and Smith streets.I only stayed one night, but booking was very simple and fast; staff were very helpful, even offering to carry my bag upstairs for me! Wifi worked well and there were clear instructions to public transport - I got to Southern Cross station easily and quickly.
Cathy, 1-night trip
Verified Expedia guest review

6/10 Good

PUB with ROOMS, great location.
Easy to find, easy to check-in. One minute from tram stops. Able to check-in early. Dave (manager) very friendly and helpful. Booked room with bathroom, quite large. Above the bar and overlooking busy road, could be very noisy, but not a problem. Stayed a couple of nights, had a few drinks and a meal. All very good. A typical Melbourne hotel, in other words a PUB mainly used by locals. Great, just what I wanted.
D&J, 2-night trip
Verified Expedia guest review