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All properties in Pattaya, Thailand
1 room, 2 adults

Mercure Pattaya Ocean Resort

4-star4 stars
Great for familiesThis property has good facilities for families.
463/100 Moo 9, Nongprue, Banglamung, Pattaya, Chonburi, 20150, Thailand

4-star hotel with free water park, near Art in Paradise
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 806 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
Breakfast
Breakfast is average

Mercure Pattaya Ocean Resort

from A$113
  • Deluxe Room, Ocean View
  • Deluxe Room, Ocean View
  • Superior Room
  • Suite, Ocean View
  • Superior Room

What’s around Mercure Pattaya Ocean Resort

Top spots nearby

Recommended by this property

  • Tiffany's Show (2-minute walk)
  • Art in Paradise (2-minute walk)
  • Terminal 21 Pattaya (4-minute walk)
  • Hard Rock Cafe (10-minute walk)
  • Pattaya Beach Road (13-minute walk)
  • Bangkok Pattaya Hospital (21-minute walk)
  • Walking Street (28-minute walk)
  • Pattaya Floating Market (9.1 km)

Getting around

  • Bangkok (BKK-Suvarnabhumi Intl.) - 73 min drive
  • Utapao (UTP-Utapao Intl.) - 45 min drive
  • Pattaya Station - 6 min drive
  • Bang Lamung Station - 15 min drive
  • Sattahip Ban Huai Kwang Station - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Playground on site
  • Free water park access
  • Waterslide
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2014
  • Lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Mercure Pattaya Ocean Resort’s small print

Also known as

  • Mercure Pattaya Ocean Resort
  • Mercure Pattaya Ocean Resort Hotel
  • Mercure Pattaya Ocean Resort Pattaya
  • Mercure Pattaya Ocean Resort Hotel Pattaya
  • Mercure Ocean Resort
  • Mercure Pattaya Ocean
  • Mercure Ocean
  • Mercure Pattaya Ocean Pattaya

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: THB 1000.00 per night

Optional extras

Rollaway beds are available for THB 1118.15 per day

Buffet breakfast is offered for an extra charge of THB 412 for adults and THB 206 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 615 reviews

Very good 8.0
Actually there was nothing wrong with me. My check-in went very smooth and received very well service. However, there was a big group checking in at the same time. The reception and his manager was yelling back to the big group for rushing them during the process, for their noisy baby crying all the time, for the group getting mad at the receptionist. Not sure what happening there because they were there before me. However, even customers were wrong, Hotel should find the way to talk to the guest without yelling back to them and blaming them.
au2 night business trip
Good 6.0
No kids club just a room with a few toys
As a traveller with kids we do look for resorts that offer free kids clubs so parents can have a few hours off while kids are looked after doing craft and activities. Booked Mercure as it says this on their website: Services for children  Children's Club for 3 to 6 years Childrens Club for 6 to 12 years Sadly this is not run. Reception had no idea and pointed to a room near the pool where there are kids toys amd computer games where parents have to stand with them. Very sad and a can't beleive a brand like this can outright print lies and no one cares. They got my money only becuase of kids club quoted on hotels.com But to all the families who were going to book go elsewhere where they have a managed kids clubs with professional carers not a 9sqm room with a small ball pit and 4 playstations and 4 toys where parents have to stay with kids.
John, au5 night family trip
Good 6.0
Monkey bite
Our first room was terrible with construction work going on outside of our room. The second night we asked to change rooms but the room they changed us to has noisy construction work going on aswell. Yet again we had to ask to change rooms. FINALLY we were shown a room but it was a suite and they refused to give us a complimentary upgrade so I was forced to pay more for the room. After the run around with room changes,I would've thought that a complimentary upgrade was the least they could do. The lady at the Tourist desk called Pairy was fantastic! She went out of her way to help us. Unfortunately my daughter was bitten by a monkey on our elephant trek and now has to have rabies shots until 2018. Pairy organised a taxi to take us to the hospital. She also rang the elephant tour company to tell them that my daughter had been bitten. Apparently this monkey bites everyone so I suggest you don't pay to play with the monkey
Sonjja, au3 night family trip
Very good 8.0
Best value for money
Good quiet location for Pattaya.
john, au4 night trip
Good 6.0
I am not impressed.
The breakfast is varied but quite blend in taste. Need to change s better chef.The wall is thin and I could hear outside. The rooms also very small with a narrow balcony( about 6ft x 2 ft deep.)
Tham, us2 night romance trip

Mercure Pattaya Ocean Resort

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