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All properties in Pattaya, Chonburi (province), Thailand
1 room, 2 adults

Mercure Pattaya Ocean Resort

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Children's club (free)
  • Children's pool
  • Beach nearby
463/100 Moo 9, Nongprue, Banglamung, Pattaya, Chonburi, 20150, Thailand

4-star hotel with 2 outdoor pools, near Art in Paradise
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's club (free)
    • Children's pool
    • Beach nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Comfort
More comfort would be nice

Mercure Pattaya Ocean Resort

from A$69
  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Twin Room, 1 Single Bed, Ocean View
  • Superior Room, 1 King Bed
  • Suite, 1 King Bed, Ocean View
  • Superior Twin Room, 1 Single Bed

What’s around Mercure Pattaya Ocean Resort

Landmarks

  • In Central Pattaya
  • Pattaya Beach Road - 4 min walk
  • Walking Street - 35 min walk
  • Art in Paradise - 4 min walk
  • Terminal 21 Pattaya - 11 min walk
  • Bangkok Pattaya Hospital - 35 min walk
  • Tiffany's Show - 4 min walk
  • Pattaya Floating Market - 7.4 mi / 11.9 km

Getting around

  • Suvarnabhumi Intl. Airport (BKK) - 73 min drive
  • Utapao (UTP-Utapao Intl.) - 44 min drive
  • Pattaya Station - 11 min drive
  • Pattaya Tai Station - 15 min drive
  • Bang Lamung Station - 23 min drive

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Playground on site
  • Bicycle rentals nearby
  • Free water park access
  • Waterslide
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2014
  • Lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Mercure Pattaya Ocean Resort’s small print

Also known as

  • Mercure Pattaya Ocean Resort
  • Mercure Pattaya Ocean Resort Hotel
  • Mercure Pattaya Ocean Resort Pattaya
  • Mercure Pattaya Ocean Resort Hotel Pattaya
  • Mercure Ocean Resort
  • Mercure Pattaya Ocean
  • Mercure Ocean
  • Mercure Pattaya Ocean Pattaya

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and Bureau Veritas (Accor Hotels) guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: THB 1000.00 per accommodation, per night

Optional extras

Rollaway beds are available for THB 1200.0 per day

Buffet breakfast is offered for an extra charge of THB 412 for adults and THB 206 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Pattaya Ocean Resort

  • Does Mercure Pattaya Ocean Resort offer free cancellation for a full refund?
    Yes, Mercure Pattaya Ocean Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mercure Pattaya Ocean Resort?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Mercure Pattaya Ocean Resort?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Mercure Pattaya Ocean Resort?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mercure Pattaya Ocean Resort?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Mercure Pattaya Ocean Resort?
    Yes, there's an onsite restaurant.
  • What is there to do near Mercure Pattaya Ocean Resort?
    Recommended spots to visit include Art in Paradise (4-min walk) and Tiffany's Show (4-min walk), along with Pattaya Beach Road (4-min walk) and Terminal 21 Pattaya (11-min walk).

Recent reviews

Very good 8.2 From 601 reviews

Very good 8.0
Actually there was nothing wrong with me. My check-in went very smooth and received very well service. However, there was a big group checking in at the same time. The reception and his manager was yelling back to the big group for rushing them during the process, for their noisy baby crying all the time, for the group getting mad at the receptionist. Not sure what happening there because they were there before me. However, even customers were wrong, Hotel should find the way to talk to the guest without yelling back to them and blaming them.
au2 night business trip
Good 6.0
Monkey bite
Our first room was terrible with construction work going on outside of our room. The second night we asked to change rooms but the room they changed us to has noisy construction work going on aswell. Yet again we had to ask to change rooms. FINALLY we were shown a room but it was a suite and they refused to give us a complimentary upgrade so I was forced to pay more for the room. After the run around with room changes,I would've thought that a complimentary upgrade was the least they could do. The lady at the Tourist desk called Pairy was fantastic! She went out of her way to help us. Unfortunately my daughter was bitten by a monkey on our elephant trek and now has to have rabies shots until 2018. Pairy organised a taxi to take us to the hospital. She also rang the elephant tour company to tell them that my daughter had been bitten. Apparently this monkey bites everyone so I suggest you don't pay to play with the monkey
Sonjja, au3 night family trip
Exceptional 10.0
Acceptable hotel.
The hotel is located quite close to Terminal 21 shopping mall, so it is very convenient for my family of 4. The check in process took 20-30 minutes, which was a bit unusual. Our room was just enough size for us, We has superior twin room on 9th floor. The children swimmingpool looked much nicer on photos, but not in reality. And the area is quite cold by some reason, maybe because it sits in the shadow of the building. Breakfast is just acceptable and ok. Overall is a good hotel, considering the price.
Bo, ie2 night family trip
Fair 4.0
worst breakfast and pool close very early
Worst breakfast ever The staff not enough over the weekend the food was very poor quality and the food tray was empty more than 5 min during the busy hour
Suntisuk, th1 night trip with friends
Fair 4.0
Better stay in other hotel nearby this one no good
Hotel room is quite dirty and the services is not good! we ask for the blush need to wait more then 1 hr with few calls...…. the swimming pool is look good in picture but is not that good, most of the things is old, Sun bed is broken but no one fix!! so disappoint during the Christmas stay in this hotel!!!
hk3 night family trip
Exceptional 10.0
Family Stay
We had a great stay. Perfect for families. We have a 5 & 6 year old in adjoining rooms. They loved the pool area. The breakfast was fantastic and the staff were great.
ph2 night family trip
Exceptional 10.0
Great place to stay in North Pattaya
The Mercure Ocean is a great hotel based in North Pattaya. The rooms are lovely and the breakfast is superb. Breakfast includes Thai food, European food as well as fresh fruit selection such as Watermelon, Pineapple &mangos. The hotel has two pools; one with a waterpark & climbing wall and the other more conventional. The waterpark is small but perfectly adequate for children and adults. The conventional pool is on the 5th floor and has sun from 09:00 to approximately 17:00.
Philip, th6 night trip
Good 6.0
I am not impressed.
The breakfast is varied but quite blend in taste. Need to change s better chef.The wall is thin and I could hear outside. The rooms also very small with a narrow balcony( about 6ft x 2 ft deep.)
Tham, us2 night romance trip
Very good 8.0
weak wifi, others are ok
Yin Fun, hk2 night family trip
Good 6.0
Breakfast not quite good. Light system is difficult to understand.
Ao, us2 night family trip

Mercure Pattaya Ocean Resort

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