Guests
All properties in Kuala Terengganu, Terengganu, Malaysia

Raia Hotel & Convention Centre Terengganu

4-star hotel in Kuala Terengganu with 2 restaurants and outdoor pool

  • Free WiFi and free parking
From
A$66

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Raia Hotel & Convention Centre Terengganu
  • Raia Hotel & Convention Centre Terengganu
  • Outdoor Pool
  • Outdoor Pool
  • Raia Hotel & Convention Centre Terengganu
Raia Hotel & Convention Centre Terengganu. Image 1 of 62.
1 / 62Raia Hotel & Convention Centre Terengganu
Jalan Lapangan Terbang, Kuala Terengganu, 21300, Terengganu, Malaysia
8.2.Very good.
  • Excellence

    Jan. 28, 2019

  • one kind of smell in the room after i switch on the Air Cond.

    Nov. 23, 2021

See all 69 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Quiet
Safe

The following facilities or services will be unavailable from September 7 2021 to December 31 2021 (dates subject to change):
  • Fitness facilities
  • Swimming pool
    • Free WiFi
    • Free parking
    • Pool
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 182 smoke-free guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • 1 indoor pool and 1 outdoor pool
    • Breakfast available
    • Fitness center

    For families

    • Rollaway/extra beds (surcharge)
    • Television
    • Free toiletries
    • Garden
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • Terengganu State Museum - 6 mi / 9.7 km
    • Pasar Payang - 6.4 mi / 10.3 km
    • Batu Rakit Mosque - 8.8 mi / 14.1 km
    • Floating Mosque - 9.6 mi / 15.4 km
    • Malaysian Handicraft Centre - 10.7 mi / 17.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior King Room
    • Superior Twin Room - 2 Single Beds
    • Executive Suite
    • Deluxe Family Room
    • Deluxe Double Room
    • Deluxe Twin Room (2 Single Beds)

    What’s around

    Landmarks

    • Terengganu State Museum - 6 mi / 9.7 km
    • Pasar Payang - 6.4 mi / 10.3 km
    • Batu Rakit Mosque - 8.8 mi / 14.1 km
    • Floating Mosque - 9.6 mi / 15.4 km
    • Malaysian Handicraft Centre - 10.7 mi / 17.2 km

    Getting around

    • Kuala Terengganu (TGG-Sultan Mahmood) - 6 min drive
    map
    See on map
    Jalan Lapangan Terbang, Kuala Terengganu, 21300, Terengganu, Malaysia

    At a glance

    Hotel size

    • This hotel has 182 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Room service (during limited hours)

    Things to do

    • Number of indoor pools - 1
    • Number of outdoor pools - 1
    • Fitness facilities
    • Pool sunloungers

    Working away

    • Business centre
    • Conference space
    • Meeting rooms
    • Conference centre

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services

    Facilities

    • Lift
    • Garden

    Accessibility

    • Accessible bathroom
    • In-room accessibility

    Languages Spoken

    • English
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Rainfall showerhead
    • Free toiletries
    • Hair dryer

    Be entertained

    • Plasma TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Lagenda Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

    Poolside Sidewalk - This poolside restaurant serves light fare only.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Breakfast costs between MYR 19.90 and MYR 30 for adults, and MYR 19.90 and MYR 30 for children (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for MYR 50.00 per night

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    Policies

    Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • TH Hotel Terengganu
    • Raia & Convention Terengganu
    • TH Hotel Convention Centre Terengganu
    • Raia Hotel & Convention Centre Terengganu Hotel
    • Raia Hotel & Convention Centre Terengganu Kuala Terengganu
    • Raia Hotel & Convention Centre Terengganu Hotel Kuala Terengganu
    • TH Terengganu
    • Terengganu Hotel
    • TH Hotel Terengganu
    • TH Terengganu
    • TH Terengganu Hotel
    • TH Hotel
    • TH Hotel Convention Centre Terengganu

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Raia Hotel & Convention Centre Terengganu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from September 7 2021 to December 31 2021 (dates subject to change):
      • Fitness facilities
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool and an outdoor pool. The swimming pool will be unavailable from September 7 2021 to December 31 2021 (dates subject to change).
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
    • Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining. Nearby restaurants include Secret Recipe (13-min walk), Nr Cafe (3.7 mi), and MD Curry House (5.4 mi).
    • Raia Hotel & Convention Centre Terengganu has an outdoor pool and a fitness center, as well as a garden.
    8.2.Very good.
    • 8.0.Very good

      hotel is generally OK but the stay was during the time hotel was used for a COVID quarantine location, so it was a bit gloomy and quiet, felt a bit scary as well.

      Kamal Azizi, 1 night business trip, Sep. 22, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Reasonable price with cleanliness & service.

      I'm satisfied with the level of cleanliness of the room, comfort and service provided. However, i suggest the hotel should provide family rooms at all level because when i ask for other level, they said there's no room, only at that level.

      2 night family trip, Mar. 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Sangat puas hati

      Hotel yang sangat selesa, bersih dan mudah untuk cari kawasan makan

      siti aishah, 1 night family trip, Sep. 12, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      It was an overnight stay on the way to Redang Island. It was adequate but dated. The view from the room was lovely, but staff could be friendlier.

      Stephen-Claude, 1 night trip with friends, Aug. 13, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Raia Hotels need some work to do before it can be a great hotel. Your guests parked at the side of the road but a designated parking area is available and empty. Something wrong here is it? And breakfast buffet was frustrating. You have the facilities, you got the potential. Still can improve. Other than this, everything was good. The room was good, the staff was nice, the hotel itself looks good inside and outside. Recommended for business travellers like me as it is near the airport, but for vacation, probably hotels in Kuala Terengganu City would be better.

      Ilham, 3 night business trip, Aug. 8, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Amazing

      Mohd Shukri, 2 night business trip, Mar. 9, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Work in Terengganu

      It was a convenient hotel for my work trip

      Sathiabama, 1 night business trip, Jan. 11, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      Not recommend!!! Food not good, hotel not clean. Room not clean.

      1 night family trip, Nov. 23, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      the strategic location. that near to town and airport.

      4 night trip, Oct. 5, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      i like everything about this hotel. tq

      1 night family trip, Oct. 3, 2019

      Verified Expedia guest review

    See all 69 reviews