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Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

Photo gallery for Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

2 outdoor pools
2 outdoor pools
2 outdoor pools
Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

3.5 star property
Family-friendly resort in Serdang with 2 outdoor pools and 2 pool bars

7.6/10 Good

369 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Microwave
Map
IOI Resort City, Serdang, 62502

Room options

About this area

What's nearby

  • Bukit Jalil National Stadium - 25 min drive
  • Cheras Leisure Mall - 28 min drive
  • Mid Valley Megamall - 32 min drive
  • Kuala Lumpur Sentral - 33 min drive
  • Sunway Pyramid Mall - 32 min drive
  • Petaling Street - 40 min drive
  • Pavilion Kuala Lumpur - 39 min drive
  • Berjaya Times Square - 37 min drive
  • University of Malaya - 37 min drive
  • Paradigm Mall - 38 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 31 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 44 min drive
  • Kuala Lumpur Serdang KTM Komuter Station - 7 min drive
  • Kuala Lumpur Kajang KTM Station - 8 min drive
  • Kuala Lumpur Putrajaya Cyberjaya Station - 10 min drive

Restaurants

  • Zest Restaurant - 3 min walk
  • Latest Recipe - 8 min walk
  • Hanbing - 8 min walk
  • The Manhattan Fish Market - 10 min walk
  • Dapur Penyet - 10 min walk

About this property

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

Adjacent to a golf course, Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel is a great choice for a stay in Serdang. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Palms Cafe, which serves Malaysian cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff and spacious guestrooms.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 151 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Playground

What to do

  • Golfing
  • Rope course

Working away

  • Business center
  • Meeting rooms
  • Conference space (94150 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 18 holes of golf
  • Golf driving range on site
  • 2 outdoor pools
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Palms Cafe - This café specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Aroi Dee Thai Restaurant - This restaurant specializes in Thai cuisine and serves lunch and dinner.
Courtyard - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between MYR 30 and MYR 40 for adults, and MYR 20 and MYR 30 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden Hotel Putrajaya
Palm Garden Putrajaya

Frequently asked questions

Does Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel offer free cancellation for a full refund?
Yes, Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel on 29 Nov 2022 start from AU$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel and nearby?
Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel has 2 poolside bars and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
Yes, Palms Cafe offers alfresco dining and Malaysian cuisine. Nearby restaurants include Zest Restaurant (3-min walk), Latest Recipe (8-min walk), and Hanbing (8-min walk).
What's the area around Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel like?
Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel is located a short 7-minute walk from IOI City Mall.

Overall score and ratings

7.6

Good

7.6/10

Cleanliness

7.9/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

2-night trip
Verified Hotels.com guest review

6/10 Good

Kamaludin, 1-night trip
Verified Expedia guest review

8/10 Very good

The staff was lovely, very friendly and helpful. The morning buffet was also really nice, lots of grewt options and good flavors. Generally, the property needs some work, but it has beautiful bones with large established trees and a goregous courtyard. We were told the property will be closed for 6 months in 2023 for renovation. Will be excited to see what they do. Our kids loved the pool which we essentially had to ourselves.
Rachel, 2-night family trip
Verified Expedia guest review

8/10 Very good

Near ioi mall. Friendly staffs.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

2/10 Poor

Yobbo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jessica, 5-night trip
Verified Hotels.com guest review

6/10 Good

Good hotel and very helpful but decor outdated.
A great hotel but getting old and needs upgrade. TV system still uses analogue TV and not digitalvand choice limited.
Dr Saeed, 2-night trip
Verified Hotels.com guest review

8/10 Very good

NURUL AKMAR, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Siti Salwa, 1-night trip
Verified Hotels.com guest review