El Polo Apart Hotel & Suites

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Senior Suite, 2 Double Beds | Room
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Overview of El Polo Apart Hotel & Suites

El Polo Apart Hotel & Suites

4.0 star property
4-star hotel with restaurant, near United States of America Embassy Lima

8.4/10 Very good

68 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av. La Encalada #1515, Monterrico, Santiago de Surco, Lima, 33
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • Babysitting
  • 2 meeting rooms
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Television
  • Garden
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Larcomar Shopping Center - 30 min drive
  • Plaza Norte Peru - 41 min drive

Getting around

  • Jorge Chavez Intl. Airport (LIM) - 45 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

El Polo Apart Hotel & Suites

4-star hotel
A roundtrip airport shuttle, a garden, and dry cleaning/laundry services are just a few of the amenities provided at El Polo Apart Hotel & Suites. The onsite restaurant, Polo Bistro, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), limo/town car service, and smoke-free premises
  • Multilingual staff, tour/ticket assistance, and 2 meeting rooms
  • Guest reviews give top marks for the location
Room features
All guestrooms at El Polo Apart Hotel & Suites offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Free toiletries and hair dryers
  • 32-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Free use of nearby fitness center

Working away

  • 2 meeting rooms
  • Computer station
  • Conference space (700 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Turndown service
  • Day bed
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Polo Bistro - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of USD 12 for adults and USD 12 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for USD 40 per night
  • Rollaway beds are available for USD 44 per night
  • Airport shuttle service for children costs USD 40 (one-way)

Pool, spa, & gym (if applicable)

  • Facility access costs USD 10 per person, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

El Polo Apart Hotel Surco
El Polo Apart Surco
El Polo Apart Hotel And Suites
El Polo Apart Hotel Lima
El Polo Apart Hotel
El Polo Apart
El Polo Apart Hotel Suites
El Polo Apart & Suites
El Polo Apart Hotel Suites
El Polo Apart Hotel & Suites Hotel
El Polo Apart Hotel & Suites Santiago de Surco
El Polo Apart Hotel & Suites Hotel Santiago de Surco

Frequently asked questions

Does El Polo Apart Hotel & Suites offer free cancellation for a full refund?
Yes, El Polo Apart Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at El Polo Apart Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at El Polo Apart Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Polo Apart Hotel & Suites?
Yes, there's free self parking.
Is airport shuttle service offered by El Polo Apart Hotel & Suites?
Yes, an airport shuttle is available. The charge is USD 40 per person one-way.
What are the check-in and check-out times at El Polo Apart Hotel & Suites?
You can check in from 2:00 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
What is there to do at El Polo Apart Hotel & Suites and nearby?
El Polo Apart Hotel & Suites has a fitness center and a garden.
Are there restaurants at or near El Polo Apart Hotel & Suites?
Yes, Polo Bistro offers international cuisine. Nearby restaurants include La Preferida (8-min walk), Mamma Tomato (10-min walk), and Chifa Los Álamos (10-min walk).
What's the area around El Polo Apart Hotel & Suites like?
El Polo Apart Hotel & Suites is a short 2-minute walk from United States of America Embassy Lima and 4 minutes' walk from San Pablo Clinic. Travelers love the hotel's prime location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

The rooms are very comfortable, private and , near good restaurants, boutiques pharmacies, and everything you could need. I recommend this Hotel
Omar, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

very nice hotel this hotel could be anywhere in a major city in the world and it would atill be excellent
CONRAD, 8-night trip
Verified Travelocity guest review

10/10 Exceptional

Excelente servicio
maria, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Omar, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The best hotel I have stayed in Lima.
Omar, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

STEPHEN, 13-night trip
Verified Travelocity guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

ood hotel under conditions
Stayed here at the peak of the pandemic because of the location. Very clean. Hotel was short staffed and understood on delayed times. Vreakfast took more than 2 hrs and necer received it. Even though we paid and no refund was given.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review