Guests
All properties in Tuxtla Gutierrez, Chiapas, Mexico

Hotel Madrid Tuxtla

3-star hotel with restaurant, near Marimba Park

  • Free WiFi and free parking
From
A$40

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6ta Poniente Norte No. 175, Tuxtla Gutierrez (and vicinity), 29000, CHIS, Mexico
9.0.Superb.
  • The Hotel was great location and very friendly people. But it is not close to the airport…

    Jul. 14, 2021

  • Great location, friendly staff, we ended up extending our stay due to plans falling…

    Apr. 26, 2021

See all 106 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Quiet
Safe
Shopping
Transport options
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 28 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer

What’s around

  • In a regional park
  • Marimba Park - 4 min walk
  • Tuxtla Guitierrez Central Square - 7 min walk
  • Museum of the City of Tuxtla Gutiérrez - 6 min walk
  • San Marcos Cathedral - 9 min walk
  • Bicentennial Park - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, 2 Double Beds
  • Quadruple Room
  • Triple Room
  • Double Room, 1 King Bed

Location

6ta Poniente Norte No. 175, Tuxtla Gutierrez (and vicinity), 29000, CHIS, Mexico
  • In a regional park
  • Marimba Park - 4 min walk
  • Tuxtla Guitierrez Central Square - 7 min walk

What’s around

Landmarks

  • In a regional park
  • Marimba Park - 4 min walk
  • Tuxtla Guitierrez Central Square - 7 min walk
  • Museum of the City of Tuxtla Gutiérrez - 6 min walk
  • San Marcos Cathedral - 9 min walk
  • Bicentennial Park - 11 min walk
  • Plaza Bonampak Shopping Mall - 15 min walk
  • Coffee Museum - 17 min walk
  • Dr. Faustino Miranda Botanical Garden - 20 min walk
  • Jaime Sabinas Cultural Center - 21 min walk
  • Parque Convivencia Infantil - 25 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 43 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 28 rooms

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Free reception

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Lift

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down comforter

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

NOVELTY - This coffee shop specializes in local cuisine and serves breakfast only.

Small print

Also known as

  • Hotel Madrid Tuxtla Tuxtla Gutierrez
  • Hotel Madrid Tuxtla Hotel
  • Hotel Madrid Tuxtla Tuxtla Gutierrez
  • Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez
  • Hotel Madrid Tuxtla
  • Madrid Tuxtla Tuxtla Gutierrez
  • Madrid Tuxtla
  • Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
  • Madrid Tuxtla Tuxtla Gutierre

Optional extras

Rollaway beds are available for MXN 350.0 per night

Cribs/Infant beds are available for MXN 100.0 per day

Airport shuttle service is offered for an extra charge of MXN 650.00 per vehicle (roundtrip, Maximum occupancy 4)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Madrid Tuxtla does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - noon. Check-out time is noon. Express check-in is available.
  • Yes, NOVELTY offers local cuisine. Nearby restaurants include La Esphera Café (3-min walk), Gloria's Cafeteria (4-min walk), and La Cevichería (5-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 650.00 per vehicle roundtrip.
9.0.Superb.
  • 10.0.Exceptional

    Basic and conformable

    Basic hotel with all you need for a comfortable shower stay.

    2 night trip, Jan. 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Its a dafe place to stay xlm service location of the hotel is perfect everything is nearby

    1 night trip, Aug. 28, 2020

    Verified Expedia guest review

  • 6.0.Good

    Average Place for an Average Stay

    The hotel is alright for the price. It has been renovated but it is still obvious the building is quite old and hasn’t been well taken care of. The bed was large as was the room. But the towels were cheap and quite uncomfortable. There was also quite a bit of noise periodically through the night. Not on the prettiest or nicest street in Tuxtla either but close to lots of what Tuxtla has to offer, which isn’t a whole lot.

    Grant, 1 night romance trip, Dec. 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The costumer service was very good and the staff was friendly and prompt to help. The room and bathroom were very clean.

    1 night family trip, Sep. 21, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Satisfactory

    Nice room, bed a little hard, nice location, very neat parque de marimba, but don’t walk after 10 pm or so would be my recommendation. Wi fi problems but may have been temporary.

    1 night trip, May 2, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Neat an clean. Staff was very friendly and helpful. The breakfast that is included was good, it wasn't many choices but still was yummy!

    Flor, 1 night romance trip, Mar. 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Stay! Would Definitely Stay Again

    I drove 8 hours in the wrong direction on a trip in Mexico, and I booked this hotel last minute. Everyone was beyond kind, and the breakfast was amazing! I would absolutely recommend this place to anyone. Also, there’s a vegan place across the street, Naturalissimo, that is beyond words. I would highly recommend them for vegans and nonvegans alike.

    Amy, 1 night romance trip, Mar. 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good breakfast. Noisy

    Nelly, 1 night trip with friends, Dec. 25, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Service was great, very nice. For the price I don’t think it could be better

    5 night trip, Dec. 13, 2018

    Verified Orbitz guest review

  • 10.0.Exceptional

    Nice hotel with good breakfast. A bit of a distance from the airport.

    1 night trip, Nov. 30, 2018

    Verified Orbitz guest review

See all 106 reviews