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All properties in Tuxtla Gutierrez, Chiapas, Mexico
1 room, 2 adults

Hotel Madrid Tuxtla

3-star3 stars
6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000, Mexico

3-star hotel with restaurant, near Marimba Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Value
Best value for money
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room

Hotel Madrid Tuxtla

from A$39
  • Double Room, 2 Double Beds
  • Quadruple Room
  • Triple Room
  • Double Room, 1 King Bed

What’s around Hotel Madrid Tuxtla

Landmarks

  • In a regional park
  • Marimba Park - 4 min walk
  • Tuxtla Guitierrez Central Square - 7 min walk
  • Museum of the City of Tuxtla Gutiérrez - 6 min walk
  • San Marcos Cathedral - 9 min walk
  • Bicentennial Park - 11 min walk
  • Plaza Bonampak Shopping Mall - 15 min walk
  • Coffee Museum - 17 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 42 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

NOVELTY - This coffee shop specializes in local cuisine and serves breakfast only.

Hotel Madrid Tuxtla’s small print

Also known as

  • Hotel Madrid Tuxtla Tuxtla Gutierrez
  • Hotel Madrid Tuxtla Hotel
  • Hotel Madrid Tuxtla Tuxtla Gutierrez
  • Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez
  • Hotel Madrid Tuxtla
  • Madrid Tuxtla Tuxtla Gutierrez
  • Madrid Tuxtla
  • Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
  • Madrid Tuxtla Tuxtla Gutierre

Policies

This property does not have elevators.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MXN 350.0 per night

Cribs/Infant beds are available for MXN 100.0 per day

Airport shuttle service is offered for an extra charge of MXN 650.00 per vehicle (roundtrip, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Madrid Tuxtla

  • Are pets allowed at Hotel Madrid Tuxtla?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Hotel Madrid Tuxtla?
    Yes, there's free self parking.
  • Is airport shuttle service offered by Hotel Madrid Tuxtla?
    Yes, an airport shuttle is available. The charge is MXN 650.00 per vehicle roundtrip.
  • What are the check-in and check-out times at Hotel Madrid Tuxtla?
    You can check in from 3 PM to noon. Check-out time is noon.
  • Are there restaurants at or near Hotel Madrid Tuxtla?
    Yes, there's an onsite restaurant that serves local cuisine.

Recent reviews

Fabulous 8.6 From 136 reviews

Good 6.0
Satisfactory
Nice room, bed a little hard, nice location, very neat parque de marimba, but don’t walk after 10 pm or so would be my recommendation. Wi fi problems but may have been temporary.
us1 night trip
Exceptional 10.0
Great Stay! Would Definitely Stay Again
I drove 8 hours in the wrong direction on a trip in Mexico, and I booked this hotel last minute. Everyone was beyond kind, and the breakfast was amazing! I would absolutely recommend this place to anyone. Also, there’s a vegan place across the street, Naturalissimo, that is beyond words. I would highly recommend them for vegans and nonvegans alike.
Amy, us1 night romance trip
Very good 8.0
Good breakfast. Noisy
Nelly, us1 night trip with friends
Poor 2.0
Don't Stay in Tuxtla!
For the most part the staff was friendly and accomodating. They helped when we discovered there was no hot water, and they got it working. However, in the middle of the night we received a VERY creepy prank call in our room from a male. The front desk attendant was the only one who knew which room we were in. I'd hate to think it was him, but who knows? The area was very shady, dark, and put our nerves on high alert. I would not ever stay in Tuxtla again, or in this hotel.
us1 night trip with friends
Fair 4.0
Not very clean
Martin, us1 night family trip
Poor 2.0
Avoid! Smelly, noisy air conditioner, ugly area.
I was given a room with a window facing the inside of the hotel, like several of their rooms. This felt terribly claustrophobic. The air conditioner is VERY LOUD even with earplugs on. The corridor light is left on at night until past midnight, which means you can read your newspaper with all your lights off at night. Very uncomfortable. Also, just superficially clean: spots and hair in the bathroom and room make it actually gross. Lack of window facing out means it smells very moldy, and blankets smelled like a wet dog that rolled around cheese. No customer service: staff was rude. Breakfast was awful and consisted of one item: scrambled eggs. The best thing we did was leave the hotel and find a 3.5 big chain hotel (F. I.) that felt like real luxury in comparison. Trust me, splurge a few dollars more and be treated like royalty elsewhere.
us2 night trip with friends

Hotel Madrid Tuxtla

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