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All properties in Ipoh, Perak, Malaysia

Sunway Lost World Hotel

Family-friendly hotel in Ulu Kinta with water park and spa

  • Free WiFi
From
A$76

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  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 53.
1 / 53Pool
8.4.Very good.
  • The add on of hotspring is good indeed. Room was average.

    Sep. 17, 2020

  • Great price with free entrance to wet park.

    Jul. 28, 2020

See all 149 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Easy parking
Safe
  • Free WiFi
  • Pool

Property highlights

Main amenities

  • 154 guestrooms
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Water park
  • 24-hour front desk

For families

  • Children's pool
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Ulu Kinta
  • Kinta City Shopping Centre - 2.9 mi / 4.7 km
  • Ipoh Parade - 5.7 mi / 9.2 km
  • Aeon Station 18 - 9.2 mi / 14.8 km
  • Royal Perak Golf Club - 4.4 mi / 7 km
  • Sultan Abdul Aziz Recreation Park - 4.5 mi / 7.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Suite
  • Executive Suite
  • Exotic King Room
  • Classic King Room
  • Outdoor Glamping for 2
  • Outdoor Glamping for 4
  • Malayana Floating Villa (2 adults)
  • Malayana Floating Villa (2 adults and 2 children)
  • Classic Twin Room
  • Exotic Twin Room

Location

  • In Ulu Kinta
  • Kinta City Shopping Centre - 2.9 mi / 4.7 km
  • Ipoh Parade - 5.7 mi / 9.2 km

What’s around

Landmarks

  • In Ulu Kinta
  • Kinta City Shopping Centre - 2.9 mi / 4.7 km
  • Ipoh Parade - 5.7 mi / 9.2 km
  • Aeon Station 18 - 9.2 mi / 14.8 km
  • Royal Perak Golf Club - 4.4 mi / 7 km
  • Sultan Abdul Aziz Recreation Park - 4.5 mi / 7.3 km
  • Perak Stadium - 4.8 mi / 7.7 km
  • Angsana - 5.2 mi / 8.3 km
  • Dataran Ipoh - 5.3 mi / 8.6 km
  • D. R. Seenivasagam Park - 6.1 mi / 9.9 km
  • Yasmin At Kong Heng Museum - 6.3 mi / 10.2 km

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 21 min drive

At a glance

Hotel size

  • This hotel has 154 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Things to do

  • Water park
  • Outdoor pool
  • Full-service spa
  • Spa tub
  • Kayaking nearby
  • Water park access (surcharge)
  • Children's pool
  • Waterslide

Working away

  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 2011
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Languages Spoken

  • English
  • Malay

In the room

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crustal Spa. Services include massages. The spa is equipped with hot springs/mineral springs, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Small print

Also known as

  • Sunway Lost World Hotel Ipoh
  • Sunway Lost World Hotel Hotel
  • Sunway Lost World Hotel Hotel Ipoh
  • Sunway Lost World Ipoh
  • Sunway Lost World
  • Sunway World
  • Sunway Lost World Hotel Ipoh
  • Sunway Lost World Hotel
  • Sunway Lost World Ipoh
  • Sunway Lost World
  • Sunway Lost World Hotel Ipoh

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for MYR 105.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sunway Lost World Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes. Nearby restaurants include Foods Project Cafe (7-min walk), The Pomelo (12-min walk), and Citrus Wine & Dine (2 mi).
  • Have fun with nearby activities like kayaking and ziplining. Additional recreation nearby includes hot springs and spelunking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sunway Lost World Hotel also has a waterslide and spa services, as well as a garden.
8.4.Very good.
  • 6.0.Good

    SHAMED please improve you food and beverage

    We went there for our 3rd anniversary Thanks for the room upgrade. Breakfast Was very very poor. Not international standard at all. I can’t Imagine how other people think about this issues. I askaed for hard boil eggs... they said is not available...And we don’t serve here. I said just boil water n put the egg. 10 min is ready. Answer is no. No yogurt no salads for breakfast...no low fat milk...No pastry’s all... Breakfast spread super low quality Station 1 sausage , baked bean, hash browns Station 2 eggs counter very poor selection Station 3 curry noodles Station 4 fried noodles Station 5 coffee /tea /milk / water and watermelon juice. 3 type of Cereal, white bread , wholemeal butter n jam. Super low cost breakfast. What is The EXECUTIVE CHEF Role here? I’m super ashamed with this breakfast in this property. I didn’t aspect that this will ruin my stay.

    ABD RASHID, 1 night family trip, Jun. 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    thanks for the fast service and response from the front office and engineering guy to change my room as my room airconditioning was not working (it was pretty warm) after coming back from the park. breakfast was great. will definitely be coming back again. Thank you! :)

    Jesabel, 1 night family trip, Feb. 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Ok, should renovate to improve the aged conditions

    2 night family trip, Jan. 23, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Overall ok, but facilities are aged and breakfast selection was very limited

    4 night family trip, Jan. 21, 2020

    Verified Expedia guest review

  • 6.0.Good

    Staffs are friendly.

    1 night family trip, Dec. 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Overall, my partner and I had a wonderful stay at the resort. All the staff were so courteous and approachable. We had an issue with the aircon and immediately we were upgraded to deluxe room and the staff were so apologetic. When we checked out we were given a token of appreciation from the manager too. Great resort and an excellent amusement park. Even their breakfast buffet was commendable. Truly a great place especially for families with children to take a vacation. 👍👍

    Jane.V, 2 night romance trip, Nov. 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing!!

    Love the hotel. It's very quiet and peace. Really near at Lost World Theme Park. I would come again next time.

    Ana Hafizah, 2 night family trip, Nov. 25, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Love the hot springs fm evening to night but would b better for more people/tourists if also open during daytime.....mayb can open fm 12pm so that it is maximise usage for such great facilities !!! 😍

    2 night trip with friends, Nov. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel with kindle staff. Always help to cross the road when you go to breakfast and night water park.

    1 night family trip, Oct. 27, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Excellent service from staff , reception, housekeeping and security.

    Mei, 1 night family trip, Oct. 22, 2019

    Verified Expedia guest review

See all 149 reviews