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Shangri La Hotel

Photo gallery for Shangri La Hotel

Garden
Outdoor pool
Outdoor pool
Junior Suite | Minibar, in-room safe, individually decorated, individually furnished
Deluxe Suite | Minibar, in-room safe, individually decorated, individually furnished

Overview of Shangri La Hotel

Shangri La Hotel

5.0 star property
Luxury hotel in Lazimpat with casino and outdoor pool

7.0/10 Good

66 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Lazimpat, Kathmandu
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Outdoor pool
  • Health club
  • Outdoor tennis court
  • Sauna
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Lazimpat
  • Pashupatinath Temple - 5 min drive
  • Boudhanath - 24 min drive

Getting around

  • Kathmandu (KTM-Tribhuvan Intl.) - 6 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Organic Smoothie Bowl & Cafe - 2 min walk
  • Cocina Mitho Chha - 2 min walk
  • Nepali Chulo - 2 min walk
  • Nepali Bhojan - 3 min walk
  • Salon de Kathmandu Cafe & Bistro - 4 min walk

About this property

Shangri La Hotel

Shangri La Hotel is only 3.9 mi (6.2 km) from the airport and offers a shuttle (available 24 hours) for USD 15 per person one-way. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy or Ayurvedic treatments. Other highlights at this luxurious hotel include a casino, an outdoor pool and a bar/lounge. The helpful staff and restaurant get good marks from fellow travellers.

Languages

English, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from noon until 9:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Local/corner shop

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1979
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Casino
  • Spa services
  • 15 casino gaming tables
  • 40 casino slot machines
  • 5 casino VIP rooms
  • Outdoor tennis court
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • English
  • French
  • Hindi

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

SHAMBALA GARDEN CAFE – On-site café. Open 24 hours.
TIEN SHAN – This fine-dining restaurant specialises in Chinese cuisine. Open 24 hours. Open daily.
LOST HORIZON BAR – On-site bar. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Shangri La Hotel Kathmandu
Shangri La Kathmandu
Shangri Hotel Kathmandu
Shangri Kathmandu
Shangri La Hotel Hotel
Shangri La Hotel Kathmandu
Shangri La Hotel Hotel Kathmandu

Frequently asked questions

Is Shangri La Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Shangri La Hotel offer free cancellation for a full refund?
Yes, Shangri La Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shangri La Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri La Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Shangri La Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri La Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Shangri La Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per person one-way.
What are the check-in and check-out times at Shangri La Hotel?
You can check in from noon - 9:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Shangri La Hotel?
Yes, the 126 square-foot casino features 40 slot machines and 15 gaming tables.
What is there to do at Shangri La Hotel and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a casino and a sauna. Shangri La Hotel also has a health club and a picnic area, as well as a garden.
Are there restaurants at or near Shangri La Hotel?
Yes, SHAMBALA GARDEN CAFE offers Chinese cuisine. Nearby restaurants include Salon de Kathmandu Cafe & Bistro (4-min walk), Sal's Pizza (4-min walk) and Curilo (5-min walk).
Does Shangri La Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shangri La Hotel like?
Shangri La Hotel is in Lazimpat, a short 6-minute drive from Kathmandu (KTM-Tribhuvan Intl.) and 12 minutes' walk from Garden of Dreams.

Overall score and ratings

7.0

Good

7.1/10

Cleanliness

7.1/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

4/10 Fair

nice location but everything is not good condition.
HIRO, 3-night business trip
Verified Expedia guest review

2/10 Poor

Like : it's size n sprawling lawn Dislike : staff arrogance at reception n coffee house. Not all of them but one or two is enough to ruin ones experience. I found d security Guards n bell hops friendliest. Premises were damp,dark n dinghy. I wanted to leave d moment I arrived but stayed nonetheless. I Guess they're use to VIP politician guests only but I will NEVER return! To Nepal yes but NOT to d shangrila
2-night trip
Verified Expedia guest review

6/10 Good

Yuki, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

LN, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff, pleasant atmosphere. Air conditioning in the room didn’t work, but to be fair I had no time to complain about this and still slept fine!
7-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was so friendly and nice, it was a great experience for us in Nepal.
Lindsay, 6-night romance trip
Verified Expedia guest review

8/10 Very good

everything was good except not very impressed with the property and size. services and food were good. very courteous staff.
Praveen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel with lovely gardens. Flowers in the room and complimentary basket of fruit. Disappointed that breakfast was not included in the high price for the room though.
Pattie, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

Upset customer!!!!
The lousiest Hotel I have ever stayed in Kathmandu. Rooms are rundown. Water leaking and bad smell in bathroom. The power socket have spoilt my phone charger. Zero cleaniness. Rip off for the price. I bought 4 nights stay. I had to check-out of hotel on my 2nd day. My money was wasted for the subsequent nights. I had to book and stay at another hotel. Will never come back again.
Ragini, 4-night business trip
Verified Hotels.com guest review