Roisa Centro

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Overview of Roisa Centro

Roisa Centro

3.0 star property
City-center hotel within easy reach of Gran Via Street

7.8/10 Good

100 verified guest reviews

Property highlights

  • Free WiFi
  • Kitchen
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Laundry facilities
Calle San Bernardo 87, Madrid, Madrid, 28015
Main amenities
  • Housekeeping (on request)
  • Air conditioning
  • Multilingual staff
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Free cribs/infant beds
  • Kitchen
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 11 min walk
  • Puerta del Sol - 18 min walk
  • Royal Palace of Madrid - 19 min walk
  • Plaza Mayor - 19 min walk
  • El Retiro Park - 25 min walk
  • Prado Museum - 31 min walk
  • Santiago Bernabeu Stadium - 44 min walk
  • Puerta de Alcala - 7 min drive
  • WiZink Center - 10 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 11 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Nuevos Ministerios Station - 5 min drive
  • Madrid Recoletos Station - 19 min walk
  • Madrid Principe Pio Station - 23 min walk
  • San Bernardo Station - 2 min walk
  • Bilbao Station - 5 min walk
  • Noviciado Station - 6 min walk

About this property

Roisa Centro

3-star hotel revitalized in 2016 and located near Gran Via Street
Close to Puerta del Sol and Plaza Mayor, Roisa Centro has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An elevator, express check-out, and tour/ticket assistance
  • Smoke-free premises and multilingual staff
  • Guest reviews say great things about the location
Room features
All guestrooms at Roisa Centro include thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Memory foam beds and free cribs/infant beds
  • Free toiletries and hair dryers
  • Wardrobes/closets, kitchens, and full-sized refrigerators/freezers


English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms
  • Arranged over 6 floors


  • Check-in time from 3:00 PM - 9:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from noon - 9:00 PM
  • The check-in location differs from the property location; to check in, go to Calle San Bernardo 88
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property

Property amenities


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Multilingual staff


  • 1 building/tower
  • Built in 1942


  • Elevator
  • Lever door handles


  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Washing machine

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils


  • Housekeeping (on request)

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 200 per stay

Optional extras

  • Late check-in between 9:00 PM and midnight can be arranged for an extra charge of EUR 20
  • Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

State tax ID - VT685

Also known as

Apartamentos Roisa
Apartamentos Roisa Hotel
Apartamentos Roisa Hotel Madrid
Apartamentos Roisa Madrid
Apartamentos Roisa Madrid Hotel
Roisa Centro Hotel Madrid
Roisa Centro Hotel
Roisa Centro Madrid
Roisa Centro Hotel
Roisa Centro Madrid
Roisa Centro Hotel Madrid

Frequently asked questions

Does Roisa Centro offer free cancellation for a full refund?
Yes, Roisa Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Roisa Centro?
As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at Roisa Centro on 23 Oct 2022 start from AU$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Roisa Centro?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Roisa Centro?
Sorry, pets aren't allowed.
Is parking offered on site at Roisa Centro?
Sorry, there's no onsite parking at Roisa Centro.
What are the check-in and check-out times at Roisa Centro?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 11:30 AM. Late check-out is available for a charge of EUR 20 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Roisa Centro?
No, this hotel doesn't have a casino, but Casino Gran Via (16-min walk) and Casino de Madrid (4-min drive) are both nearby.
Are there restaurants at or near Roisa Centro?
Yes. Nearby restaurants include Ochenta Grados (3-min walk), La Fragua de Sebín (3-min walk), and Toma Café (3-min walk).
Does Roisa Centro have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Roisa Centro like?
Roisa Centro is in Madrid Centro, a short 2-minute walk from San Bernardo Station and 11 minutes' walk from Gran Via Street. Travelers give top marks for the hotel's prime location.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Great location, close to Gran Via and downtown core. Apartment was big, quiet, bright and clean, with all amenities. Only issue we had was with the apartment key, that was not working properly to unlock the door.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff and amazing location. Spacious room layouts
2-night trip with friends
Verified Expedia guest review

8/10 Very good

5-night trip with friends
Verified guest review

8/10 Very good

The property was clean and near the tourist area of Madrid. We did not having a washer/dryer in the room to do our laundry. Would consider returning.
7-night trip
Verified Travelocity guest review

8/10 Very good

Excellent location. Very spacious space. Nice kitchen.
2-night family trip
Verified Expedia guest review

4/10 Fair

We got there and to get to our room we had to go through workers painting the hallway towards the room, so there was a smell of paint. Once in the studio, it was clean and spacious, however the shower faucet was broken so we couldn't start the water running, we went to front desk and it was closed and there was a aign that said back in 15 min, however no one ever came back (and it wasnt that late, it was around 7pm), we called a number left on the sign and they said they would come, but no one ever did. Then, when we were finally going to sleep, we realized there was mo curtain on one of the windows, and it was the one that faced straight to the beds.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was good gracias al staff de recepción fueron súper amables
3-night family trip
Verified Expedia guest review

6/10 Good

8-night trip
Verified Expedia guest review

8/10 Very good

Great location and value
The location was great. Good eats, groceries, and public transportation nearby making it easy to get to anywhere we needed to go. There was a smell that seemed like plumbing issues that was there the entire stay. I addressed it but nothing was done. It was nice to have access to a full kitchen and the ability to wash clothes since we stayed nearly 2 weeks.
Lindsey, 12-night family trip
Verified guest review

6/10 Good

Old and dirty.
The interior apartment its old and dirty. The pictures show that the apartments have a terraza. Ours didn’t have any, either balcony or view. Very disappointed. The location is convenient though.
Raquel, 2-night family trip
Verified guest review