Sofitel Dubai The Palm Luxury Apartments

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Beach
Children's pool
Outdoor pool
Outdoor pool

Overview of Sofitel Dubai The Palm Luxury Apartments

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Sofitel Dubai The Palm Luxury Apartments

5.0 star property
Upscale beachfront apartment with spa, near Aquaventure

9.2/10 Superb

488 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
The price is AU$380
Price available on 13/6/2022
Map
East Crescent road, Dubai, 55558
Main amenities
  • 182 apartments
  • Daily housekeeping
  • On a private beach
  • Marina
  • 7 restaurants and beach bar
  • Full-service spa
  • 6 outdoor pools and indoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free shopping center shuttle
  • Outdoor tennis court
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Kitchen
  • Connecting/adjoining rooms available
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays

Choose dates to view prices

About this area

What's nearby

  • In Palm Jumeirah
  • Aquaventure - 23 min walk
  • Nakheel Mall - 13 min drive
  • The View at The Palm - 14 min drive
  • Sheikh Zayed Road - 19 min drive
  • Dubai College - 16 min drive
  • Dubai Marina Mall - 26 min drive
  • Skydive Dubai - 24 min drive
  • Jumeirah Beach - 25 min drive
  • Al Sufouh Beach - 20 min drive
  • The Walk - 25 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 36 min drive
  • Al Maktoum Intl. Airport (DWC) - 44 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 52 min drive
  • Atlantis Aquaventure Waterpark Station - 23 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Sofitel Dubai The Palm Luxury Apartments

Putting you within 1.2 mi (1.9 km) from Aquaventure, Sofitel Dubai The Palm Luxury Apartments offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. There's plenty of fun with the 6 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. The World Eatery, one of 7 restaurants, serves Italian cuisine and is open for breakfast, lunch, and dinner. A marina and a free kid's club are other highlights, and apartments at this luxurious property feature soaking tubs and kitchens. Fellow travelers say great things about the overall value and family-friendly amenities.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Property amenities

Beach

  • Private beach
  • Free beach cabanas
  • Beach umbrellas
  • Beach towels
  • Beach massages
  • Beach sun loungers

Pool/Spa

  • 6 outdoor pools
  • Indoor pool
  • Umbrellas
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Spa treatment rooms
  • Facials
  • Aromatherapy
  • Manicures and pedicures
  • Hot stone massages
  • Hydrotherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • 18 treatment rooms
  • Outdoor treatment area

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle

Family friendly

  • Children stay free
  • Free supervised childcare
  • Free children's club
  • Children's pool

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 155.00 per person
  • 7 restaurants and 4 coffee shops
  • 1 beach bar and 1 poolside bar
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Alarm clock
  • Pillow menu

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Deep soaking bathtub
  • Soap
  • Shampoo
  • Slippers
  • Toilet paper
  • Bidet
  • Hair dryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 44-inch LCD TV with satellite service
  • Pool or billiards table
  • Arcade/game room
  • DVD player
  • iPod docking station

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Business center
  • Conference center (13149 square feet of space)

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Soundproofing
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the sea

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Waterslide
  • Water skiing on site
  • Kayaking on site
  • Windsurfing on site
  • Marina on site
  • Surfing/boogie boarding on site
  • Boat tours on site
  • Skydiving nearby
  • Ziplining nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 182 rooms
  • 6 floors
  • 3 buildings
  • Built in 2013
  • Connecting/adjoining rooms avaliable

Activities

  • Skydiving
  • Ziplining

Restaurants on site

  • The World Eatery
  • Manava
  • Moana Seafood Restaurant
  • Maui Beach Restaurant

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: AED 500.00

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 10.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 155.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AED 350 per vehicle (one way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Dubai Palm Apartments
Dubai Palm Sofitel
Sofitel Apartments
Sofitel Dubai Palm
Sofitel Dubai Palm Apartments
Sofitel Dubai Palm Luxury
Sofitel Dubai Palm Luxury Apartments
Sofitel Luxury Apartments
Sofitel Dubai Palm Luxury Apartments Apartment
Sofitel Palm Luxury Apartments Apartment
Sofitel Palm Luxury Apartments
Sofitel Palm Luxury
Sofitel Dubai The Palm Luxury Apartments Dubai
Sofitel Dubai The Palm Luxury Apartments Apartment
Sofitel Dubai The Palm Luxury Apartments Apartment Dubai

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

10/10 Exceptional

So far so Sofitel
Overall a lovely trip once the expected room arrangement was sorted though took a while.
lynda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely hotel with good dining options. Beautiful pool areas and beach access. Staff were friendly and helpful.
Jennifer, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing facility with lots of pools and variety of activities and food selection
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Quality of the rooms. Lots of stine and great wrap around balcony view of downtown and ocean
Pradeep, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Excellent staff, very friendly and helpful. Beautiful residence, pools amazing and very safe with lots of lifeguards. Great choice for the buffet and quality food. Had a couple of issues in the room with a leak and the plug in the bath not working but very minor and dealt with efficiently. We will be back for a 3rd time 👏
Will, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

mohammed, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

A nice property that needs different operator
Don't get me wrong the property in nice for sure. However, OMG the service is just terrible!! For example, I honestly tried reaching reception over the phone in 7 times in different occassions over 2 days and they never answered, and left messages but they never returned it. Even the operator transferring my call realised the problem! What's worse is that I went there myself and the reception team didn't have any clients! Same with waitors on the beach, or the pool...etc. It's just a theme of bad service which I personally think is a result of recruiting none experienced staffs and not providing them with proper training.. The hotel execuse for bad service is that they are over whelmed! Well how about you recruit more people then; smart idea No?! I'm a Dubai resident and I know Dubai hotels and service standards so unless you are getting really cheap rates from Sofitel, I do not advise this hotel as there are plenty other hotels that will give you much better value for your money... The current service standards of Sofitel is not what you would expect in Dubai, let alone in the Palm!!
Ayham, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It’s a beautiful property but the rooms and the technology need to be updated. Getting food and coffee is inconvenient. A few of the male employees are creepy but most are very nice.
Glen, 6-night romance trip
Verified Travelocity guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review