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Sofitel Dubai The Palm Luxury Apartments

Luxury apartment with kitchen, near Aquaventure

  • Free WiFi and free parking
From
A$437

Image gallery

  • Bar
  • Bar
  • Beach
  • Outdoor Pool
  • Bar
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9.0.Superb.
  • A great hotel for families. Not too busy, plenty of space, and lots of water activities…

    Oct. 5, 2019

  • Comfortable, clean apartment. Very limited kitchen & cooking utensils (e.g. one set of…

    Sep. 2, 2018

See all 182 reviews

Official standards

This property advises that it adheres to Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available

Guests rated location

Safe
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Kitchen
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 182 apartments
  • Daily housekeeping
  • On a private beach
  • Marina
  • 7 restaurants and beach bar
  • Full-service spa

Feel at home

  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Kitchen

What’s around

  • In Palm Jumeirah
  • Aquaventure - 23 min walk
  • Dubai Marina Mall - 8.8 mi / 14.2 km
  • The Walk - 8.9 mi / 14.4 km
  • Jumeirah Beach - 9 mi / 14.5 km
  • Souk Madinat Jumeirah - 9.1 mi / 14.7 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Family Apartment, 1 Bedroom, Kitchen, Sea View
  • Family Apartment, 2 Bedrooms, Kitchen, Sea View
  • Family Apartment, 1 Bedroom, Kitchen
  • Family Apartment, 2 Bedrooms, Kitchen

Location

  • In Palm Jumeirah
  • Aquaventure - 23 min walk
  • Dubai Marina Mall - 8.8 mi / 14.2 km

What’s around

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 23 min walk
  • Dubai Marina Mall - 8.8 mi / 14.2 km
  • The Walk - 8.9 mi / 14.4 km
  • Jumeirah Beach - 9 mi / 14.5 km
  • Souk Madinat Jumeirah - 9.1 mi / 14.7 km
  • Skydive Dubai - 8.9 mi / 14.4 km
  • Dubai College - 7.3 mi / 11.7 km
  • American University of Dubai (AUD) - 8.1 mi / 13 km
  • Jebel Ali Race Course - 9 mi / 14.5 km
  • Burj Al Arab - 9.7 mi / 15.6 km

Getting around

  • Dubai Intl. Airport (DXB) - 41 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 50 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 61 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Size

  • 182 apartments
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
* See small print for additional details or extra charges

The manager

Speaks: Arabic, Chinese, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 4 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 6
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Surfing/boogie boarding on site
  • Waterskiing on site
  • Windsurfing on site
  • Skydiving nearby
  • Marina on site
  • Beach sunloungers
  • Children's pool
  • Spa tub
  • Beach umbrellas
  • Waterslide
  • Steam room
  • Beach towels
  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas

Working away

  • Business centre
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 13149
  • Conference space size (meters) - 1222
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 3
  • Year Built – 2013
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the apartment

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area
  • Balcony

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 44-inch LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

So Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

The World Eatery - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Manava - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Moana Seafood Restaurant - This seafood restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Maui Beach Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Spa tub
  • Steam room
  • Kayaking on site
  • Surfing/boogie boarding on site
  • Waterskiing on site
  • Windsurfing on site

Nearby

  • Skydiving nearby

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Sofitel Dubai Palm Luxury Apartments Apartment
  • Sofitel Palm Luxury Apartments Apartment
  • Sofitel Palm Luxury Apartments
  • Sofitel Palm Luxury
  • Sofitel Dubai The Palm Luxury Apartments Dubai
  • Sofitel Dubai The Palm Luxury Apartments Apartment
  • Sofitel Dubai The Palm Luxury Apartments Apartment Dubai
  • Sofitel Palm Luxury Apartments Apartment
  • Sofitel Dubai Palm Luxury Apartments
  • Sofitel Palm Luxury Apartments
  • Sofitel Dubai Palm Apartments
  • Sofitel Dubai Palm Luxury
  • Sofitel Dubai Palm Luxury Apartments
  • Sofitel Luxury Apartments
  • Sofitel Dubai Palm Luxury Apartments Apartment

Optional extras

Buffet breakfast is offered for an extra charge of AED 155.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 350 per vehicle (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 10 per accommodation, per night

Deposit: AED 500.00

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1250
  • New Year's Eve (31 December) Gala Dinner per child: AED 650 (from 12 to 18 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sofitel Dubai The Palm Luxury Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 6 outdoor pools, an indoor pool, and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 7 onsite restaurants, featuring beachfront dining and Italian cuisine. Nearby restaurants include Saffron (2.6 mi), Kaleidoscope (2.7 mi), and Ossiano (2.7 mi).
  • Yes, an airport shuttle is available. The charge is AED 350 per vehicle one way.
  • Have fun with onsite activities like kayaking, water skiing, and windsurfing and improve your game at the onsite tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Sofitel Dubai The Palm Luxury Apartments also has a private beach and a waterslide, as well as a steam room and spa services.
9.0.Superb.
  • 10.0.Exceptional

    Amazing staff make this hotel special

    We spent a three night stopover at the Sofitel Palm on the way home to Australia. From the moment we stepped out of the taxi we were overwhelmed by the amazing service of all of the staff members, having travelled the world I wouldn't hesitate to day they were the best I have experienced. Our Apartment was large and spacious, very good value for the money and the grounds stunning. It's a beautiful hotel. There were a couple of slight cons - prices for food and activities is astronomical - it took us by surprise given the reasonable cost of the hotel room ($10 for a small packet of pringles!), I'd highly recommend on getting the breakfast included. The main pool is crazy busy and very difficult to get a sunbed, fortunately there are plenty of other pools around the grounds. There is an amazing large bath in the apartments, however if it only useful if you are happy to have cold bath as there is not near enough hot water to even fill a tiny bit of it!!

    Shelly, 3 night trip, Jul. 15, 2018

    Verified Expedia guest review

  • 6.0.Good

    The check in was a huge disappointment! We had booked the Family Apartment which stated in The description that there is 1 king bed, 1 twin bed, and 1 double sofa bed. Since we are 3 adults, the availability of 3 separate beds was the driver behind booking since we are friends not family. the Family apartment despite it having significantly higher rate seemed to have perfect description so we booked it and mentioned in the remark the same requirement. However, we were surprised to see that the room only had a sofa bed and king bed! It was shocking that the hotel did not “know” about the description as available on expedia nor the request we made. They requested us to show them description and note which we did so they can provide us rollaway bed free of charge!! If we were to know that this is outcome, we could’ve gotten a standard room with an additional rollaway bed rather than the apartment! Worst of all, the check in employee said the manager will call and that did not happen! It’s like they didn’t care! It’s a really nice hotel but was so disappointed about the room situation and awful check in experience!! If i go to any hotel in the palm area again, sofitel would be my last option!

    2 night trip with friends, Dec. 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Pietro

    Fantastic!

    Pietro, 7 night trip, Dec. 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel. We stayed at a very comfortable apartment that includes kitchen. Hotels has 6 restaurants, 4 pools, kids club and even a market.

    quinjonl, 4 night family trip, Dec. 3, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great facilities but over priced.

    Excellent hotel with great facilities for families. Stayed in the apartments which were very clean and spacious. Friendly staff and service. The resort is over priced though - food is very expensive and nothing special. Room service was timely but the food was not great. Overall I’d definitely go back but will try going out the resort for dinner elsewhere on the Palm.

    Zaid, 2 night family trip, Dec. 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excllent

    I stayed in Sofitel agadir a few years ago it was excellent so thought I’ll try out Dubai and it was amazing thanks

    Shamila, 1 night family trip, Nov. 28, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Terrible- Bait & Switch

    We booked a 2 bdrm family apartment with sea view. When arrived they tried to get us to upgrade to a room with a sea view. I told them that's what I already booked (and showed them my reservation showing it clearly stated -- sea view). They insisted that it was wrong and refused to honor the reservation. They instead put us in a ground floor apartment with no view. It was late and we were tired and frustrated, so just checked in and called hotels.com to resolve the situation. Hotels.com was able to get them to refund the remainder of our week-long stay so we could check out in the morning. In the morning when we were checking out, the manager must have seen the notes in the file and asked what he could do to get us to reconsider. It was too late, as we had already booked at The Atlantis (which was wonderful, btw!) Very disappointed in this Sofitel. I've stayed at Sofitel's all over the world, including the first half of our visit to Dubai at the Sofitel Downtown Dubai, which was excellent. Would NOT recommend!

    Kameelah, 4 night family trip, Nov. 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel is great , rooms are large and nice Just TV need to be upgraded it is kind if old

    2 night family trip, Aug. 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel except that the pool is small and crowded

    kheireddine, 2 night family trip, Aug. 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Every was ok. Expect waiting too long for good car to pick us up from apartment to lobby

    SALIM, 1 night family trip, Jun. 24, 2020

    Verified Hotels.com guest review

See all 182 reviews