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Toyako Manseikaku Hotel Lakeside Terrace

Photo gallery for Toyako Manseikaku Hotel Lakeside Terrace

Exterior
Public bath
Exterior
In-room safe, desk, free WiFi, bed sheets
Buffet

Overview of Toyako Manseikaku Hotel Lakeside Terrace

Toyako Manseikaku Hotel Lakeside Terrace

3.5 star property
Lakefront hotel with restaurant, near Toyako Hot Spring
7.8 out of 10 Good
7.8/10 Good

779 verified Hotels.com guest reviews

Property highlights

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk
Map
21, Toyako-onsen, Toyako, Hokkaido, 049-5721
Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Sauna
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • Vending machine
For families
  • Fridge
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift

Room options

About this area

Getting around

  • New Chitose Airport (CTS) - 89 min drive
  • Toya Station - 12 min drive
  • Ōkishi Station - 23 min drive
  • Koboro Station - 26 min drive
  • Area shuttle (surcharge)

Restaurants

  • わかさいも本舗洞爺湖本店 - 11 min walk
  • Mogmog - 5 min walk
  • 風の音 - 2 min walk
  • スープカレーハラハル SoupCurry HLAHAL - 2 min walk
  • デメキン食堂 - 3 min walk
Map

About this property

Toyako Manseikaku Hotel Lakeside Terrace

Toyako Manseikaku Hotel Lakeside Terrace puts you 0.6 mi (1 km) from Toyako Hot Spring and 0.7 mi (1.2 km) from Lake Toya. Guests can indulge in massages, and Buffet restaurant serves breakfast and dinner. Other features include a sauna, a terrace and a garden. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 246 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 6:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • On-site parking includes off-street options

Off-site

  • Area shuttle*

Property amenities

Food and drink

  • Restaurant

What to do

  • Hot springs
  • Shopping

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

Buffet restaurant – This restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 11 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
This property does not allow reservations for commercial purposes.
For the comfort of guests using the hot springs area, this property does not permit guests with tattoos (permanent or temporary) or body painting to use the facilities.

Also known as

Manseikaku
Manseikaku Hotel
Manseikaku Hotel Terrace
Manseikaku Terrace
Toyako Manseikaku Hotel Lakeside Terrace
Toyako Manseikaku Lakeside Terrace
Manseikaku Hotel Lakeside Terrace
Manseikaku Lakeside Terrace
Toyako Manseikaku Hotel Lakeside Terrace Toyako-Cho
Toyako Manseikaku Hotel Lakeside Terrace Hotel
Toyako Manseikaku Hotel Lakeside Terrace Toyako
Toyako Manseikaku Hotel Lakeside Terrace Hotel Toyako

Frequently asked questions

Does Toyako Manseikaku Hotel Lakeside Terrace offer free cancellation for a full refund?
Yes, Toyako Manseikaku Hotel Lakeside Terrace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Toyako Manseikaku Hotel Lakeside Terrace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Toyako Manseikaku Hotel Lakeside Terrace?
Sorry, pets aren't allowed.
Is parking offered on site at Toyako Manseikaku Hotel Lakeside Terrace?
Yes, there's free self parking.
What are the check-in and check-out times at Toyako Manseikaku Hotel Lakeside Terrace?
You can check in from 3 PM - 6:00 PM. Check-out time is 10 AM.
What is there to do at Toyako Manseikaku Hotel Lakeside Terrace and nearby?
On-site recreation at Toyako Manseikaku Hotel Lakeside Terrace includes hot springs. Enjoy amenities such as a sauna and a garden.
Are there restaurants at or near Toyako Manseikaku Hotel Lakeside Terrace?
Yes, there's an on-site restaurant, Buffet restaurant.
What's the area around Toyako Manseikaku Hotel Lakeside Terrace like?
Toyako Manseikaku Hotel Lakeside Terrace is a short 14-minute walk from Lake Toya and 12 minutes' walk from Toyako Hot Spring.

Reviews

7.8

Good

7.7/10

Cleanliness

7.9/10

Staff & service

8.0/10

Amenities

7.5/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

6/10 Good

An Most Unimpressive Experience!
Been to Japan multiple times but this is the most unimpressive experience I ever had! We booked for 2 nights with Lakeview & only to be told by the lady staff, room booked with hotels.com are only allocated on 1st flr, anything higher requires to pay extra. When we tried to make her understand we booked way ahead in Feb with request for high flr, she offered to show us room on higher flr on other wing. To my surprise, the room looks dim & gloomy with dark furnishing, far diff from the Lakeview room we ve booked. We couldn’t rationale why room booked with hotels.com can only be allocated on 1st flr, it just don’t make any sense. This is neither indicated on the room selection on hotel’s page too. With her limited english, she even refused to allow another of her colleague who can speak English to attend to us! The entire ordeal took us almost an hour & all I can conclude is that she puts guest’s patience to test! An service oriented staff wouldn’t “waste” precious time of guests on holidays! End of the day, there was not even words of apologies from her & with our patience running dry, we took our meals vouchers without any directions of onsen & etc. I would love to visit Lake Toya again, but would not stay at this hotel for the “unpleasant experience” we had. Your staff genuinely requires training & counselling!
Pat, 1-night trip
Verified Hotels.com guest review

6/10 Good

Crab dinner with no surprises!
We booked for dinner with crab for the 2nd night. To our surprise, it is also being served in the same buffet dining restaurant. It is disappointing as the hotel’s official site featured crab serving in another Japanese’s setting restaurant. Crab served is not worth the much extra we have paid! This is the normal buffet dinner + one crab & that’s all! Sashimi quality are disappointing too!
Pat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Duncan C, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stay 1 night with half board. Public bath was ok but no towel provided. Food is just ok.
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Masaya, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Buffet dinner n breakfast are very good. Variety of choices and fresh food.
Kah Pin, 1-night family trip
Verified Expedia guest review

4/10 Fair

Cation: Make sure to register all your people staying! Horrible check-in experience! I was about to be charged double the room rate since I forgot to register my companion in my booking. Why should I be charged double for the same room. We selected no meal option! We negotiated the additional cost down to $85 per night. What is very frustrating is that the price listed for 1 guest booking & 2 guests booking were the same on Expedia but still the hotel demanded additional cost!
Genji, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

You should try the open air bath here!
The food and the bath were excellent!
SHIRO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Lake experience
Great place to relax and sit back at a hot springs on a volcanic lake. Beautiful views, good food and great service.　Staff went above and beyond what was expected of typical hotel. Will come back if we have a chance.
Ranson, 2-night family trip
Verified Hotels.com guest review