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1 room, 2 adults

Waldorf Astoria Dubai Palm Jumeirah

5-star5 stars
Crescent Road, The Palm Jumeirah, Dubai, 24988, United Arab Emirates

Beachfront hotel in Dubai with spa, beach bar
  • Free Internet and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 8,433 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Room
Great room
Food
Delicious food
Location
Great location
Value
Value for money could be better

Waldorf Astoria Dubai Palm Jumeirah

from A$320
  • KING SUPERIOR ROOM
  • KING DELUXE ROOM WITH SKYLINE VIEW
  • TWO QUEEN BED DELUXE WITH SKYLINE SEA VIEW
  • KING DELUXE ROOM WITH PALM SEA VIEW
  • TWO QUEEN BED DELUXE WITH PALM SEA VIEW
  • PEARL CLUB SEA VIEW KING ROOM
  • PEARL CLUB SEA VIEW 2 QUEEN ROOM
  • KING DELUXE SUITE WITH SEA VIEW
  • PEARL CLUB SUITE
  • WALDORF ASTORIA SUITE WITH SEA VIEW
  • KING ACCESSIBLE SUPERIOR ROOM
  • CHAIRMAN SUITE
  • ROYAL SUITE
  • KING DELUXE ROOM WITH PARTIAL SEA VIEW

What’s around Waldorf Astoria Dubai Palm Jumeirah

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 2.4 mi / 3.9 km
  • Dubai Marina - 8.8 mi / 14.2 km
  • Dubai College - 7.8 mi / 12.6 km
  • American University of Dubai (AUD) - 8.9 mi / 14.3 km
  • The Walk - 9.5 mi / 15.2 km
  • Dubai Marina Mall - 9.5 mi / 15.3 km
  • Jumeirah Beach - 9.6 mi / 15.4 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 37 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 44 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 52 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 319 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court 1
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Tennis lessons on site
  • Waterskiing on site
  • Windsurfing on site
  • Marina on site
  • Beach sunloungers
  • Free pool cabanas
  • Tennis on site
  • Steam room
  • Beach umbrellas
  • Pool sunloungers
  • Sauna
  • Beach towels
  • Pool umbrellas
Working away
  • Business centre
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 14811
  • Conference space size (meters) - 1376
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2013
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Serbian
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Waldorf Astoria Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Social by Heinz Beck - This beachfront restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

LAO - Overlooking the pool and garden, this restaurant specializes in Vietnamese cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Mezzerie - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Palm Avenue - This beachfront restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Peacock Alley - Overlooking the pool and garden, this coffee shop specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Tennis lessons on site
  • Waterskiing on site
  • Windsurfing on site

Waldorf Astoria Dubai Palm Jumeirah’s small print

Also known as

  • Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Waldorf Astoria
  • Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Waldorf Astoria Dubai Palm Jumeirah Hotel Dubai
  • Waldorf Astoria Dubai Palm Jumeirah
  • Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Hotel Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Dubai Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Hotel Waldorf Astoria Dubai Palm Jumeirah
  • Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Waldorf Astoria Hotel

Policies

All guests must show a valid passport and ID upon arrival. For more information, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Full breakfast is offered for an extra charge of AED 145 for adults and AED 77.5 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 395 per vehicle (one-way)

WiFi is available in guestrooms for AED 100 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for AED 100 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.6 From 365 reviews

Fair 4.0
Always stayed in Al Qsar Madinat which in amazing, but after 15 years we have decided to try something else. Just at the arrival the welcoming was wrong . No one open the door, no helps with bags until we asked. The room was ready at 9.00 am which was very helpful as hotel check in is at 3.00 in the afternoon . Hotel staff not helpful at all! At the beach and the pool you have to wait a while to be served or get water. I went to the beach and took front seats, no one came to offer water etc and when I asked, I waited 30 min for water. Service was very poor ! So if you looking for relaxing and lovely helpful hotel, unfortunately this is not the one. Plus taxi from hotel charged us 150 DHS to DUBAI Mall which we were told is normal, when we took normal taxi back from the DUBAI mall we only paid 45 DHS! Unbelievable! I have never experienced that in Al Qsar and definitely will stick with what I know and love!
gb3 night family trip
Exceptional 10.0
GREAT hotel on the Palm in Dubai
We stayed at this hotel for a week before Easter 2017 and our vacation could not have been better!!! We spent most of our time at the beach/pool areas and got to know the staff attending to those locations. First, each day either Goodluck or Blessing helped us in getting the perfect sunbeds on the beach. They were attentive, service minded, and never left us wanting for anything. They made us feel like we were the only guests on the beach. The beach on at the Waldorf is private, and therefore not crowded. We found it to be perfect!! The water temp was perfect to cool you down from the hot Dubai sun. There are two pools....one for families...and one for adults only. This was a huge bonus to us. Both of our kids are teens and made friends at the family pool....while my husband and I wanted something quieter we could lounge in the adult pool that was serene and quiet. Daily we wound up eating lunch on the beach and this is where we got to know both Mustafah and Ruwan. These guys were incredible. They saw to our needs with a smile and took the time to get to know us and what we needed. I can not say enough about the staff at the beach and pool. This made the trip!! We had a superior room that faced the city. We had views of the sea and Burj. It was wonderful to drink coffee on our balcony every morning while watching the sun rise over Dubai. Then in the evenings we would take a drink and watch all the city lights come on when the sun went down. AMAZING! The room was spacious and
Susan, usOther trip
Exceptional 10.0
Great service and amazing hotel!
Never stayed at the Wadorf and it was a fantastic experience. Friendly staff and always willing to make your experience even better! Nothing was ever too much. I was skeptical of the half board offer as buffets (apart from Vegas!) are not great so I tend to stay clear. However, we decided to take the risk. Needless to say, it was worth it! Every night served served quality food, ingredients and service. We preferred to sit outside due as the temperature was perfect and inside was freezing due to the air con! Breakfast was also just as good! The beach was also good. You could get served food or drinks right at your sunbed. Make sure you’ve got your sunbed by 930am to get the best sun beds or you’ll have to make do. However the staff on the beach will make sure you have somewhere. The pool is the busiest due to the kids so I would say be out there by 9 to get your pick! Rooms were really spacious and nice balcony area with the mini bar & queen bed Taxi’s are regular at the front and they’ll find you the right car for you. I find the Dubai taxis (the ‘normal’ or ‘local’ taxi) are the best as they are the cheapest and on the meter. However they do have premium taxis which are about 50% more expensive but are readily available rather than the local cabs which are more popular. These cars have in car WiFi which can be convenient. Overall, I would recommend this hotel to anyone and would definitely come back here. Food, service, quality and cleanliness was above par.
Akit, gbOther trip
Exceptional 10.0
Amazing Honeymoon!
My husband and I stayed at this hotel from May 8-18 in the Premier Suite with lounge access. We got off on a bit of a bumpy start on our first night but the issue was resolved exceptionally professionally and the experience for the remainder of our stay exceeded our expectations. Amazing! The room was very spacious and clean, and the staff responded to our requests quickly. Our room had a sea view that faced the Burj Al Arab rather than the palm sea view. We did have the street below but we did find it to be noisy at all. Beach was clean and well maintained. The staff was attentive and there was never a shortage of lounge chairs, towels or water. We tried all the restaurants and our favourite was Lao. The variety for the breakfast buffet was very good. The lounge offered a nice retreat during the day. We also tried the couple's package at the spa and it was amazing. Some people also mentioned that the hotel was little far away. This is true but we did not find it inconvenient. Rather, we appreciated the privacy and quiet. Ubers are easy to catch and cheap. The hotel staff are also very helpful in getting a ride for you. We will definitely be returning.
Sandra, ca10 night romance trip
Exceptional 10.0
luxury, true 5 star hotel with amazing service
this is hands down the best Dubai hotel I have been to. The staff was friendly, professional and attentive to everything even the staff who gave towels by the beach was so warm and welcoming and I enjoyed every second of my stay. I truly loved how the room was clean and spotless from the first day and felt like it was paradise at the Waldorf to be treated so well from start to finish. Spa facilities are clean and smells so zen, beach was clean and well manicured, lobby was spacious and concierge helped with every need and question daily! I feel so lucky to have chosen to celebrate a special occasion for a few days at the Waldorf and was even greeted with a beautiful cake. I recommend this hotel to everyone--locals and foreigners alike. As an American, I was blown away by how every staff could speak English perfectly (not true of every Dubai hotel by the way), and how they truly made you feel welcome and at home! I I'll truly miss it but will be returning with friends and family in the future! And it is especially a class above the Waldorf in New York.
K, gbOther trip

Waldorf Astoria Dubai Palm Jumeirah

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