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Reviews

9.4

Exceptional

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

Reviews

10/10 Exceptional

Walking distance to everything. Very quiet location. The apartment size was good. Good views from the balcony. The reception staff was awesome.
Seemab, 4-night family trip
Verified Expedia guest review

8/10 Very good

Good location, we booked 2 apartments was expecting ocean view. However, one of the apartment in level 3 with no view at all. A bit disappointed.
hui, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great quiet location but still close enough to walk to everything we needed. Beautiful apartment and building
Michelle, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Karen, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Great location. Well equipped. We had to wait to long to get into our room. 1 1/2 hours after we were meant to check in. Problems with lack of staff.
2-night family trip
Verified Wotif guest review

6/10 Good

Disappointed & underwhelmed
We have stayed several times in Cairns & I regret booking this apartment. We booked a 2 Bedroom Waterview Apartment, choosing this option because of the photos & reviews. I now believe we were given a 2 Bedroom Standard Apartment, room #403. While the couple that manage the rentals were pleasant the apartment, views & location left us disappointed. Please see my photos of our ‘view’, balcony (no glass panels as expected), bathrooms were tired, cupboard door missing in kitchen. The location is also not as ideal as we expected, Cairns is sadly less than vibrant with many closed shops & restaurants and major road work on the Esplanade. If you need pool towels make sure you arrange to pick them up during office hours as they are stored in the garage, not available on your apartment. I think if you compare my photos to our expected water view apartment booked you can understand our disappointment. I also feel ripped off as we paid a higher rate & got the lower tiered apartment.
Balcony view
Balcony view
Balcony
Balcony
Joanne, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

In a great location, spacious apartment , value for money
Alan, 5-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great Location
Excellent
Yogesh, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Air condition not working inside the suite No air condition in the floors and lift area
7-night family trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review