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All properties in Cairns, Cairns, Queensland, Australia
1 room, 2 adults

Cairns Central Plaza Apartment Hotel

4-star4 stars
58-62 Mcleod Street, Cairns, QLD, 4870, Australia

4-star apartment with outdoor pool, near Cairns Central Shopping Centre
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Reception hours are short, but the late (machine) check in seemed to go ok. The apartment…Sep. 26, 2020
  • Staff are very friendly and accommodating. Only down side my air con was not working and…Aug. 1, 2020

Cairns Central Plaza Apartment Hotel

from A$167
  • 1 Bedroom Apartment
  • Apartment
  • Studio, 1 Queen Bed

What’s around Cairns Central Plaza Apartment Hotel

Landmarks

  • In Cairns Central Business District
  • Cairns Esplanade - 13 min walk
  • Cairns Central Shopping Centre - 4 min walk
  • Cairns Convention Centre - 15 min walk
  • Cairns Marlin Marina - 16 min walk
  • Reef Fleet Terminal - 16 min walk
  • Cairns Performing Arts Centre - 5 min walk
  • The Cultural Place - 7 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 7 min drive
  • Cairns Station - 6 min walk
  • Freshwater Station - 11 min drive
  • Redlynch Station - 12 min drive

At a glance

Key facts

Size

  • 85 apartments
  • Arranged over 13 floors

Arriving/leaving

  • Check-in time 2:00 PM-8:30 PM
  • Check-out time is 10:00 AM
The front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 7:00 PM
  • Sunday - Sunday: 9:00 AM - 3:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the property

Things to do
  • Outdoor pool
  • Pool sunloungers
  • Spa tub
  • Scuba diving nearby
Working away
  • Business centre
  • One meeting room
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built – 2009
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English

In the apartment

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
More
  • In-room safe

Cairns Central Plaza Apartment Hotel’s small print

Also known as

  • Central Plaza Apartment Hotel
  • Cairns Central Plaza
  • Best Western Plus Cairns Central Apartments
  • Cairns Central Plaza
  • Cairns Central Apartments
  • Cairns Central Plaza Apartment Hotel Cairns
  • Cairns Central Plaza Apartment Hotel Apartment
  • Cairns Central Plaza Apartment Hotel Apartment Cairns

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Rollaway beds are available for AUD 30 per night

Cribs/Infant beds are available for AUD 15 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cairns Central Plaza Apartment Hotel

  • Does Cairns Central Plaza Apartment Hotel offer free cancellation for a full refund?
    Yes, Cairns Central Plaza Apartment Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Cairns Central Plaza Apartment Hotel?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Cairns Central Plaza Apartment Hotel?
    Yes, there's free self parking.
  • Is there a pool at Cairns Central Plaza Apartment Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Cairns Central Plaza Apartment Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Cairns Central Plaza Apartment Hotel?
    You can check in from 2:00 PM to 8:30 PM. Check-out time is 10:00 AM.

Recent reviews

Good 7.6 From 207 reviews

Very good 8.0
Fine
We have stayed here several times and like it for the convenient location and cleanliness. However, this time we were disappointed that the room we had faced west when we had specifically asked for a room where we could see the midnight NYE fireworks, and had booked it weeks in advance for that reason. The pool area was locked off as well so we totally missed the event we went there for. We asked for a room change as soon as we arrived, but were not given that option.
Jo, au1 night trip
Fair 4.0
dangerous people stare at the hotel entrance
Cindy, au1 night trip
Very good 8.0
Satisfaction guaranteed
A very convenient, comfortable and safe place to stay in Cairns.
Sharon, au2 night trip with friends
Good 6.0
whats gone wrong
We have stayed ant Cairns Central Apts on several occasions in the past and have been happy but this time not so much.We choose this hotel for its location and being able to have secure parking.This time there seemed less parking for guests ,We had occasion to need reception assistance at 6.pm.We had noted notice in lift said reception closed at 7pm.Got no answer and reception closed Meanwhile we noticed on guest info reception closed at 6pm but dial 9 for 24 hr service' NO ANSWER There was a phone number on sign near reception to call for service.,Message on phone said phone disconnected...We gave up. Not impressed..Our problem was perhaps minor but what if it was an real emergency. We spoke to other guests on our early departure(prior to reception opening)and they had stayed there several times before like us and they hadn't been impressed with their stay either but believed there was new management. If this is the case i suggest new management take a check on themselves
Barbara, au1 night trip
Good 6.0
Wrong room but great location
Arrived with confirmed apartment booking, got to the room and it's a really small studio. Went and visited manager and he said sorry apartments are full until the following day - this is the first time this has ever happened to me however surely when a rooms category is booked nad confirmed then it should always be available. They did move me into an apartment the following day which was very spacious. Not having the apartment meant I had to cancel pre-dinner drinks at my place with some friends and therefore this put a major damper on the quick trip. When hotels.com contacted them regarding compensation or a refund they were less than accommodating, only providing the gap between room rates - which is very poor as I would never have stayed in the small studio room. I can't fault Hotels.com's customer service and Gold team though - they were quick and responsive. Overall place is a little dated but has everything. Was surprised to see shower over bath without any shower screen/curtain. Location is across the road from the shopping centre, the area is super quiet and yet a 5-minute walk to the esplanade.
Mr Scott A, au2 night trip
Very good 8.0
Good
Doug, au4 night business trip
Poor 2.0
Terrible
Small, over priced; ugly horrible place.
Mark, au1 night business trip
Good 6.0
I wouldn’t come back
Hotel is in a great location, close to some restaurants and Cairns Central mall (not near the esplanade though) but what let’s this place down is the serious lack of any kind of customer service and also the overall state of cleanliness. We turned up at 6.40pm to discover we were locked out of the hotel. There is an after hours machine to enter a code to get a key but nobody from the hotel decided to tell us this or give us the code! After waiting around for some time and calling the after hours number, we were ultimately let in by another guest who laughed and entered a generic code “123” and our keys dropped out. Incredible. Once inside you will notice the walls and floors are stained and marked and the hotel is overall looking pretty tired. The room was ok. The bed was comfy but that’s about all I can say in its favour. I’m glad we were only staying for a night before moving on. I wouldn’t stay here again nor recommend it. Wasn’t worth the money.
au1 night romance trip
Exceptional 10.0
Always good here
We have stayed at this hotel several times now, and keep coming back to it. It is always very clean and the rooms are well laid out. Within walking distance to shops, restaurants and the Esplanade, our vehicle stays in the undercover parking area. Staff are friendly and efficient, and the entire complex seems to be extremely well managed.
Jo, au1 night romance trip
Very good 8.0
Give this accommodation a go.
Very central to what we were wanting in Cairns. Secure enviroment and great parking. Will use it again.
Jeanette, au1 night romance trip

Cairns Central Plaza Apartment Hotel

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