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All properties in Los Angeles, California, United States of America
1 room, 2 adults

Ace Hotel Downtown Los Angeles

4-star4 stars
929 South Broadway, Los Angeles, CA, 90015, United States of America

4-star hotel with outdoor pool, near Orpheum Theatre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location. Friendly staff. Feb. 15, 2020
  • Our stay was a great disappointment. We were made to feel more like an inconvenience than…Jan. 29, 2020

Ace Hotel Downtown Los Angeles

from A$341
  • Double Room
  • Large
  • Loft
  • Medium King
  • Medium Queen
  • Accessible Medium

What’s around Ace Hotel Downtown Los Angeles

Landmarks

  • In Historic Core
  • University of Southern California - 44 min walk
  • California State University-Los Angeles - 7.5 mi / 12 km
  • Citadel Outlets - 8.4 mi / 13.6 km
  • Hollywood Walk of Fame - 8.6 mi / 13.8 km
  • Hollywood Bowl - 8.7 mi / 14.1 km
  • Dolby Theater - 9.2 mi / 14.7 km
  • TCL Chinese Theatre - 9.2 mi / 14.8 km

Getting around

  • Los Angeles Intl. Airport (LAX) - 26 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 20 min drive
  • Bob Hope Airport (BUR) - 26 min drive
  • Long Beach Municipal Airport (LGB) - 27 min drive
  • Los Angeles Cal State Station - 8 min drive
  • Los Angeles Union Station - 10 min drive
  • Glendale Transportation Center - 10 min drive
  • Pershing Square Station - 12 min walk
  • 7th Street - Metro Center Station - 13 min walk
  • Pico Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 9 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • Up to 25 lbs

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Local cuisine breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
Things to do
  • Outdoor pool
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1927
  • Lift
  • ATM/banking
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • In-room safe

Special features

Dining

Best Girl - Open Oct 1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Upstairs at Ace Hotel - This rooftop bar serves dinner and light fare. Reservations are required. Open daily.

Stumptown Coffee Bar - Onsite café. Open daily.

Ace Hotel Downtown Los Angeles’s small print

Also known as

  • Ace Hotel Downtown Los Angeles
  • Ace Downtown Los Angeles
  • Ace Hotel Downtown Los Angeles
  • Ace Hotel Los Angeles Downtown
  • Ace Hotel Downtown Los Angeles Hotel
  • Ace Hotel Downtown Los Angeles Los Angeles
  • Ace Hotel Downtown Los Angeles Hotel Los Angeles

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the SafeStay (AHLA - USA) sanitization guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Destination fee: USD 28.92 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between USD 1 and USD 50 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ace Hotel Downtown Los Angeles

  • Does Ace Hotel Downtown Los Angeles offer free cancellation for a full refund?
    Yes, Ace Hotel Downtown Los Angeles does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ace Hotel Downtown Los Angeles?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ace Hotel Downtown Los Angeles?
    Sorry, there's no onsite parking at Ace Hotel Downtown Los Angeles.
  • Is there a pool at Ace Hotel Downtown Los Angeles?
    Yes, there's an outdoor pool.
  • Are pets allowed at Ace Hotel Downtown Los Angeles?
    Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Ace Hotel Downtown Los Angeles?
    You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Ace Hotel Downtown Los Angeles?
    Yes, there's an onsite restaurant. Nearby restaurants include Clifton's Cafeteria (7-min walk), Seven Grand (10-min walk), and Bottega Louie (10-min walk).
  • What is there to do near Ace Hotel Downtown Los Angeles?
    Recommended spots to visit include University of Southern California (2.3 mi) and California State University-Los Angeles (7.5 mi), along with Citadel Outlets (8.4 mi) and Hollywood Walk of Fame (8.6 mi).

Recent reviews

Very good 8.2 From 781 reviews

Exceptional 10.0
I had an exceptional experience at The Ace Downtown. Rooms are well equipped, comfortable and very clean. The staff went above and beyond to make me feel very welcome and were able to provide assistance with a range of requests. I will definitely be visiting again.
Simone, au2 night trip with friends
Exceptional 10.0
Sweet Stay!
Stayed here at the advice of a friend. Was in LA for a couple days of tourism and wanted to be in downtown to be central to our activities. LOVED the Ace. Staff were awesome, rooms were funky, comfy and clean, and the adjacent cafe was great. Only thing I wish was better was I didn’t have a room with a guitar. I would have requested it if I’d known to. I’ll definitely stay at another Ace the next chance I get!
John, au2 night romance trip
Exceptional 10.0
AceDTLA is Ace!
But five nights at AceDTLA. The hotel is beautiful, staff are all super friendly really helpful overall the hotel is fantastic couldn't recommend it any higher than I already do!
Greg, au5 night romance trip
Fair 4.0
no amenities and not the best customer service
Was a little disappointed with the lack of amenities. Also my friend and I got stuck in the elevator for over an hour only to be treated by 5 large security guards asking to see our ids... it was a bit unsettling. We felt like we were in trouble for be trapped in the elevator. We were just going down a few floors to get ice from the machine, didn’t even have shoes on. They tried to make up for it but it was pretty pitiful. Honestly wouldn’t come back here.
us1 night trip with friends
Fair 4.0
disappointing
The beds are uncomfortable, nothing worked in the rooms, strangest receipts I’ve ever seen, and the staff though polite were very uptight. It’s supposed to be a rock n roll hotel but it’s not. And it’s very overpriced. Too bad for such a beautiful historic hotel.
william, us2 night family trip
Very good 8.0
Minor Suggestions but amazing space
I loved it the vibe is so me and I loved my room. Only thing is the website should be updated with the parking. And maybe add Netflix and Hulu. Probably a microwave but other than those small details I loved it and I will be back
Jasmine, us3 night trip
Good 6.0
Not worth it in a Pandemic
No amenities , rooftop closed majority of my stay Good food and drinks once it opened. I wish I knew before I booked multiple days. Rooms are huge and parking next door has great rate. Downtown is dead and boarded up. I understand it’s pandemic but I couldn’t even get room cleaned. There is a weird odor too
Dionne, us3 night business trip
Poor 2.0
Sad Stay
I’m very dissatisfied with our visit. The pool was not accessible although we showed up early to get on the list. There was no room service due to Covid? The rooms are supposed to come with record player and records for entertainment. There was no bathtub in the room...the carpets were stained and I had to call in to request Towels and robes. Not worth the money we spent.
Bertha, us1 night trip
Very good 8.0
Central, hip and convenient
Tobias, us1 night business trip
Exceptional 10.0
Anazng
Had to book last minute to escape a nightmare air b&b and is so grateful for the most helpful and nice staff at Ace Hotel. The room was so cool and clean upon arrival. Would stay here again.
Jasmine, us1 night trip with friends

Ace Hotel Downtown Los Angeles

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