Hotel Suites Ixtapa Plaza

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Outdoor pool
Master Suite Plus, 3 Bedrooms | Room

Overview of Hotel Suites Ixtapa Plaza

Hotel Suites Ixtapa Plaza

3-star property
Adventure Ixtapa hotel with private beach, connected to a shopping center

6.8/10 Good

71 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Microwave
The price is AU$80
Price available on 8/10/2022
Boulevard Paseo Ixtapa Manzana 1, Lote, Ixtapa, GRO, 40880
Main amenities
  • Daily housekeeping
  • Private beach
  • Restaurant
  • Outdoor pool
  • Room service
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Convenience store
  • ATM/banking services
For families
  • Children stay free
  • Babysitting (surcharge)
  • Microwave
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the boardwalk
  • La Ropa Beach - 18 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 25 min drive

About this property

Hotel Suites Ixtapa Plaza

3-star hotel connected to a shopping center
Take advantage of 18 holes of golf, a grocery/convenience store, and a terrace at Hotel Suites Ixtapa Plaza. The onsite international cuisine restaurant, IXTAPA GRILL, features al fresco dining. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
You'll also find perks like:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor pool, ATM/banking services, and smoke-free premises
  • A gift shop, multilingual staff, and a front desk safe
Room features
All guestrooms at Hotel Suites Ixtapa Plaza include thoughtful touches such as air conditioning, as well as amenities like free WiFi and minibars.
Other amenities include:
  • Microwaves and irons/ironing boards
  • Plasma TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans


English, Italian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors


  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free offsite parking within 33 ft

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Private beach nearby
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby


  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 18 holes of golf
  • An outdoor pool


  • Elevator
  • Well-lit path to entrance


  • English
  • Italian
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Microwave
  • Free bottled water


  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features


IXTAPA GRILL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 300.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Suites Ixtapa Plaza
Suites Ixtapa Plaza
Suites Ixtapa Plaza Ixtapa
Hotel Suites Ixtapa Plaza Hotel
Hotel Suites Ixtapa Plaza Ixtapa
Hotel Suites Ixtapa Plaza Hotel Ixtapa

Frequently asked questions

Does Hotel Suites Ixtapa Plaza offer free cancellation for a full refund?
Yes, Hotel Suites Ixtapa Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Suites Ixtapa Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Suites Ixtapa Plaza?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hotel Suites Ixtapa Plaza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Suites Ixtapa Plaza?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Suites Ixtapa Plaza?
You can check in starting at 3:00 PM. Check-out time is 1 PM. Contactless check-out is available.
What is there to do at Hotel Suites Ixtapa Plaza and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Suites Ixtapa Plaza?
Yes, IXTAPA GRILL offers alfresco dining and international cuisine. Nearby restaurants include Emilio's Pizza (3-min walk), Ruben's Hamburguers (6-min walk), and Santa Prisca (4.5 mi).
What's the area around Hotel Suites Ixtapa Plaza like?
Hotel Suites Ixtapa Plaza is located on the boardwalk, a short 6-minute walk from El Palmar Beach and 7 minutes' walk from Magic World Aquapark.

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Took about 30 min for someone to show up at front desk, ac wasn’t working. Only plus was the location.
Lucia, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Terrible place, luckily I only need one night before I went to my fancy hotel . This place is filthy , 2 sets of stairs to get to it, no elevator. The downstairs is business . The second level next to the rooms is a karaoke bar with a 30 yard space between the rooms. The music is so loud until 2:00 am snd then the music stops but the crow is there until 3:00 am or do. Also next to it is two more dancing clubs with music so loud in each corner. The stuff is friendly but the place horrible, you get what you pay for
1-night trip
Verified Expedia guest review

4/10 Fair

No cable, bad internet, bad location, not what the show on the pictures Bad experience period !!!
1-night family trip
Verified Expedia guest review

2/10 Poor

Well, the host Hose is always beautiful but the noise and the smell really turned us off.
2-night romance trip
Verified Expedia guest review

4/10 Fair

We left
Room was small and located in a not good area. We left and paid extra to move.
1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel very friendly staff
Arrived early and they gave me a room that was better then the room i reserved.
mark, 1-night trip
Verified Expedia guest review

2/10 Poor

This hotel is not for sleeping.
Not so good. The weather was always above 80 degrees F. The hotel has no ice. There was loud party music every night. We could not sleep.
Verified guest review

10/10 Exceptional

Basic but great
Nothing fancy about the hotel/rooms but very clean and functional. The locational was excellent as well as the staff.
Verified Expedia guest review

8/10 Very good

On Main Drag.
On main drag, next to many restaurants-marketplace. Clean, very safe. You have to go through large hotels in front to access the beach. Located on 2nd story, a real problem if you have to drag your luggage up the stairs- bellhop took care of that. Domino's pizza next door, great hamburger joint behind hotel . OK pool on top story. Here is the best part, two bars behind the hotel who played until three in the morning- if you are a light sleeper pass on this local. Inexpensive alternative compared to the high rise beach front hotels located across street.
Verified guest review

8/10 Very good

pleasant stay!
Our daughter's family was staying across the street, but we could not get a reservation at the same hotel, so location was excellent. The room was very clean every day. We enjoyed being in the middle of restaurants and shopping area. The pool was also kept very clean. The hotel staff are very friendly and most accommodating.
Verified guest review