Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Ixtapa, Guerrero, Mexico
1 room, 2 adults

Hotel Suites Ixtapa Plaza

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Beach nearby
  • Free WiFi
  • Microwave
Boulevard Paseo Ixtapa Manzana 1, Lote, Ixtapa, GRO, 40880, Mexico

Adventure hotel with outdoor pool, connected to a shopping center, near El Palmar Beach
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Beach nearby
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • No cable, bad internet, bad location, not what the show on the pictures Bad experience…Jul. 27, 2019
  • Well, the host Hose is always beautiful but the noise and the smell really turned us off.Jan. 10, 2019

Hotel Suites Ixtapa Plaza

from A$69
  • Standard Room
  • Standard Double Room
  • Superior Double Room
  • Junior Suite
  • Apartment, 2 Bedrooms
  • Basic Room
  • Master Suite Plus, 3 Bedrooms

What’s around Hotel Suites Ixtapa Plaza

Landmarks

  • On the boardwalk
  • El Palmar Beach - 6 min walk
  • Magic World Aquapark - 7 min walk
  • Ixtapa Golf Course - 14 min walk
  • Delfiniti - 16 min walk
  • Marina Ixtapa - 23 min walk
  • Vista Hermosa Beach - 28 min walk
  • Marina Ixtapa Golf Club - 29 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free nearby parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
Services
  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2009
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

IXTAPA GRILL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Fitness classes on site
  • Bicycle rentals on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby

Hotel Suites Ixtapa Plaza’s small print

Also known as

  • Hotel Suites Ixtapa Plaza
  • Hotel Suites Ixtapa Plaza Hotel Ixtapa
  • Suites Ixtapa Plaza
  • Suites Ixtapa Plaza Ixtapa
  • Hotel Suites Ixtapa Plaza Hotel
  • Hotel Suites Ixtapa Plaza Ixtapa

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9:00 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Suites Ixtapa Plaza

    • Does Hotel Suites Ixtapa Plaza offer free cancellation for a full refund?
      Yes, Hotel Suites Ixtapa Plaza does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hotel Suites Ixtapa Plaza?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is there a pool at Hotel Suites Ixtapa Plaza?
      Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
    • Are pets allowed at Hotel Suites Ixtapa Plaza?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Hotel Suites Ixtapa Plaza?
      You can check in starting at 3:00 PM. Check-out time is 1 PM. Contactless check-out is available.
    • Are there restaurants at or near Hotel Suites Ixtapa Plaza?
      Yes, IXTAPA GRILL offers alfresco dining and international cuisine. Nearby restaurants include Emilio's Pizza (3-min walk), Bistro Soleiado (11-min walk), and Santa Prisca (4.5 mi).

    Recent reviews

    Good 6.6 From 24 reviews

    Exceptional 10.0
    Loved this place and will go back for sure.
    When we first got to Ixtapa we were welcomed and happy that Jose could speak perfect English. Rickie the bell boy was very sweet and the place was cleaned everyday by the sweet ladies who work so hard climbing those stairs daily. The location was top and the pool was fantastic. The only thing was Senior Frogs was loud. The stairs were a bit of a haul but other than that we would stay again.
    Dorothy H., usOther trip
    Fair 4.0
    We left
    Room was small and located in a not good area. We left and paid extra to move.
    us1 night trip
    Very good 8.0
    Nice hotel very friendly staff
    Arrived early and they gave me a room that was better then the room i reserved.
    mark, us1 night trip
    Fair 4.0
    Ofrecen servicios que aparecen en su publicación y no los tienen
    Antonio, mx2 night business trip
    Very good 8.0
    Muy bien el hotel, todo a la mano; a pesar de que no tiene estacionamiento hay lugar a un lado para poder estacionar el coche de forma segura
    mx2 night romance trip
    Very good 8.0
    Esta muy cerca de la playa y a los alrededores hay restaurantes, tiendas de ropa y bares para pasarla bien en Ixtapa. Muy buen lugar para hospedarse.
    mx2 night trip
    Good 6.0
    En realidad la relación calidad-precio es buena sobre todo por la ubicación. Lo rescatabl es la alberca que esta a una temperatura agradable y limpia. Sin embargo tuvimos 2 habitaciones y en las 2 hubo cucarachas, el aire acondicionado no sirvió en una de ellas y el calor en la noche insoportable. Además si buscan descansar olvidenlo, esta rodeado de bars y r
    mx1 night trip
    Very good 8.0
    Lo único que no me gusto es que no especificaban que al hacer una cancelación se cobraban una noche Web tres como penalización, también por estar dentro de una plaza comercial donde son muy abundantes los bares, hay música a alto volumen hasta la madrugada
    ricardo, mx3 night family trip
    Very good 8.0
    Es un buen lugar para ir vacaciones con la familia
    mx2 night trip
    Good 6.0
    La habitación no. 12 es pésima si quieres dormir, nos toca todo el ruido de los restaurantes hasta las 4am
    mx4 night trip

    Hotel Suites Ixtapa Plaza