Guests
All properties in Ballena, Puntarenas Province, Costa Rica

Cristal Ballena Boutique Hotel & Spa

3-star beach resort with spa, near Marino Ballena National Park

  • Free WiFi and free parking
From
A$302

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 45.
1 / 45Outdoor Pool
7 km al Sur de Uvita, Ballena, 60504, Puntarenas, Costa Rica
9.6.Exceptional.
  • Lovely hotel in the most beautiful setting. Staff and food were excellent. Excellent…

    Jan. 11, 2022

  • This is a beautiful place. The staff was very accommodating and paid close attention to…

    Sep. 30, 2021

See all 80 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 21 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

What’s around

  • In a national park
  • Marino Ballena National Park - 20 min walk
  • Playa Ballena - 20 min walk
  • Arco Beach - 24 min walk
  • Pinuela Beach - 35 min walk
  • Uvita Beach - 2.7 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Master Suite
  • Family Suite

What’s around

Landmarks

  • In a national park
  • Marino Ballena National Park - 20 min walk
  • Playa Ballena - 20 min walk
  • Arco Beach - 24 min walk
  • Pinuela Beach - 35 min walk
  • Uvita Beach - 2.7 mi / 4.3 km
  • Playa Colonia - 2.7 mi / 4.3 km
  • Ventanas Beach - 3.7 mi / 6 km
  • Tortuga Beach - 4.9 mi / 7.8 km
  • Punta Uvita - 5.4 mi / 8.7 km
  • Playa Garza - 5.7 mi / 9.1 km

Getting around

  • Drake Bay (DRK) - 28.2 miles/45.4 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle
map
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7 km al Sur de Uvita, Ballena, 60504, Puntarenas, Costa Rica

At a glance

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, uncovered onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby

Working away

  • Business centre
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 861
  • Conference space size (meters) - 80

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Year Built – 2004
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Tempur-Pedic mattress

Things to enjoy

  • In-room massage available
  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Cristal. Services include facials and manicures and pedicures.

The spa is open daily.

Dining

Pura Vida - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Recreation

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: CRC 37000
  • Christmas Eve (24 December) Gala Dinner per child: CRC 37000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 52000
  • New Year's Eve (31 December) Gala Dinner per child: CRC 52000 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 105000 per vehicle (one-way, Maximum occupancy 3)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children up to age 11 costs CRC 70000 (one-way)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Hotel Resort Cristal Ballena
  • Cristal Ballena & Spa Ballena
  • Hotel Resort Cristal
  • Cristal Ballena Boutique Hotel Spa
  • Cristal Ballena Boutique Hotel & Spa Resort
  • Cristal Ballena Boutique Hotel & Spa Ballena
  • Cristal Ballena Boutique Hotel & Spa Resort Ballena
  • Cristal Ballena
  • Cristal Ballena Boutique Hotel
  • Cristal Boutique Hotel
  • Cristal Ballena Boutique
  • Hotel Resort Spa Cristal Ballena
  • Cristal Ballena Hotel
  • Hotel Resort Spa Cristal Ballena

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Cristal Ballena Boutique Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Pura Vida offers international cuisine, garden views, and poolside dining. Nearby restaurants include The Aracari Restaurant (2.2 mi), House Of Ginger (3.9 mi), and El Hornito (4.5 mi).
  • Yes, an airport shuttle is available. The charge is CRC 105000 per vehicle one-way.
  • Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Cristal Ballena Boutique Hotel & Spa also has a picnic area and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    We've already booked to go back!!

    Absolutely perfect stay. From check-in, to the pool, to the fantastic restaurant we have nothing negative to say.

    Kim, 1 night family trip, Sep. 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super beautiful spacious patio view of the lush green trees and the ocean from our room. We saw a couple of baby tucons from our room. Rooms are well taken care of and are big. Perfect for a family of 4!

    Keyshuana, 2 night romance trip, Sep. 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay!

    Oswaldo, 1 night trip with friends, Sep. 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The whole stay was relaxing and wonderful. The restaurant was great!

    Danielle, 2 night family trip, Aug. 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful setting

    Paulette, 1 night trip with friends, Aug. 23, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Our stay was very nice. The pool is great! The restaurant service was very friendly and prompt and food was good. The room was nice and clean although a little outdated. Parking was very convenient and close to our room. The staff at front desk was also very courteous and helpful.

    2 night family trip, Aug. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Breakfast, pool pass , open bar all day

    Flor Carino, 7 night family trip, Aug. 3, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Beautiful view and friendly staff.

    3 night family trip, Jul. 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay

    Very beautiful area. Nice pool. Great food

    2 night business trip, Jun. 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff was incredible. They were very friendly and accommodating. The grounds were beautiful, with incredible ocean views and lush forests. I would highly recommend this hotel to anyone.

    3 night family trip, Jun. 19, 2021

    Verified Expedia guest review

See all 80 reviews