Waldorf Astoria Jerusalem

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At the heart of Jerusalem, Waldorf Astoria Jerusalem offers a luxurious retreat. Relax at the rooftop terrace, indulge in Mediterranean cuisine and garden views at one of three restaurants or unwind with a hot stone massage and other spa treatments. With free in-room WiFi, an indoor pool with a lifeguard on site and helpful staff that guests rave about.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference centre

For families (6)

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
The current price is AU$1,004
11 July - 12 July

Why we love this property

Work and play perfected
Strategically located in the city centre, this hotel offers a business centre and meeting rooms. After work, indulge in spa treatments or enjoy the bar.
Flavour for every palate
Mediterranean, local, and international cuisine entices diners at 3 restaurants. A cafe and bar add variety. Free cooked-to-order breakfast starts each day.
Relax and recharge
A full-service spa offers treatments from reflexology to hot stone massages daily. The hotel also features a fitness room, sauna, and Turkish bath.

Room options

Available filters for rooms
Showing 29 of 29 rooms

King Deluxe Room

9.4 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

King Superior Room with Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Twin Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Twin Grand Deluxe Room

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

King Terrace Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

King Junior Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

One Bedroom Suite

  • City view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

David Tower Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

King Accessible Superior Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

King Deluxe Room with Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Twin Deluxe Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Twin Superior Room

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Ambassador Suite

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Noble Suite

  • City view
  • 150 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Palace Suite

  • City view
  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

King Family Studio

  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Grand Family Room

  • 77 sq m
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

Family Studio King Room- 2 Adults 2 Children

  • Sleeps 4
  • Free Wi-Fi

Superior King Room with Balcony

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 3
  • Free Wi-Fi

King, Deluxe Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Twin Grand Deluxe Balcony - High Floor

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed (Premier)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premier Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds (Premier)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Balcony (Premier)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds, Balcony (Premier)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 2 Single Beds (Premier Grand)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Map
26-28 Agron Street, Jerusalem, 9419008

What's nearby

  • Mamilla Mall - 5 min walk - 0.5 km
  • Ben Yehuda Street - 7 min walk - 0.6 km
  • Jaffa Gate - 8 min walk - 0.8 km
  • Jerusalem Great Synagogue - 8 min walk - 0.8 km
  • Western Wall - 17 min walk - 1.4 km

Getting around

  • Tel Aviv (TLV-Ben Gurion) - 56 min drive
  • Jerusalem (JRS-Malha Railway Station) - 17 min drive
  • Jerusalem Malha Station - 17 min drive
  • Jerusalem Biblical Zoo Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Deja Bu - ‬3 min walk
  • ‪Tacos Luis - ‬4 min walk
  • ‪Coffee Nadi - ‬4 min walk
  • ‪Joy Bistro - ‬4 min walk
  • ‪Etz Cafe - ‬4 min walk

About this property

Waldorf Astoria Jerusalem

  • Waldorf Astoria Jerusalem features a rooftop terrace and puts you within a five-minute walk of Mamilla Mall. You can visit the spa to be pampered with deep-tissue massages, body scrubs or reflexology, and The Palace, one of 3 restaurants, serves Mediterranean cuisine. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 226 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)
  • Lifeguard on-site

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (14747 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 46-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

The Palace – This restaurant specialises in Mediterranean cuisine.
The Kings Court – This restaurant specialises in local and international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Garden Terrace – This restaurant overlooks the garden and specialises in Mediterranean cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Israel value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Israel.

Optional extras

  • Airport shuttle service is offered for an extra charge of ILS 250 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for ILS 600 per night
  • Airport shuttle service for children up to age 2 costs ILS 250 (one-way)

Parking

  • Covered self-parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Jerusalem Waldorf Astoria
Waldorf Astoria Hotel Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem

Frequently asked questions

Does Waldorf Astoria Jerusalem offer free cancellation for a full refund?

Yes, Waldorf Astoria Jerusalem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Waldorf Astoria Jerusalem?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Waldorf Astoria Jerusalem?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Waldorf Astoria Jerusalem?

Yes. Self-parking costs ILS 100. Electric car charging is available.

Is an airport shuttle service offered by Waldorf Astoria Jerusalem?

Yes, an airport shuttle is available. The charge is ILS 250 per vehicle one-way.

What are the check-in and check-out times at Waldorf Astoria Jerusalem?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Waldorf Astoria Jerusalem and nearby?

Waldorf Astoria Jerusalem has a spa and an indoor pool, as well as a Turkish bath.

Are there restaurants at or near Waldorf Astoria Jerusalem?

Yes, there are 3 on-site restaurants, featuring Mediterranean cuisine and garden views.

Does Waldorf Astoria Jerusalem have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Waldorf Astoria Jerusalem like?

Waldorf Astoria Jerusalem is in Jerusalem City Centre, a short 17-minute walk from Western Wall and 4 minutes' walk from Mamilla Mall.

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Reviews

Waldorf Astoria Jerusalem Reviews

9.2

Wonderful

9.6

Cleanliness

9.8

Location

9.2

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a great variety of food and drinks. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Food
Concierge
Breakfast
Parking

Reviews

Verified

10/10 Exceptional

Perfect location Superb breakfast Relaxing SPA Welcoming staff
Ori, 2-night trip
Verified

10/10 Exceptional

We spent a few days with two kids - very good location and quality, so anyone would understand what they are paying for. We checked a few other "luxury" hotels nearby while exploring around and, to our great surprise, we came to a conclusion that this one is most likely the best among them.
Lev, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel. Amazing amenities. Great location.
Ross, 2-night trip
Verified

10/10 Exceptional

Very nice hotel and friendly staff. Can’t beat the location!
Tatyana, 4-night trip
Verified

10/10 Exceptional

I had the most wonderful experience at the Waldorf Astoria ! The staff were incredibly helpful, kind and dedicated. I would recommend anyone to come here who would love a 5 star experience!
Dorin, 2-night trip
Verified

10/10 Exceptional

Everyone was so friendly and accommodating. Loved it. Will definitely stay here again. Beautiful hotel and gorgeous rooms.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Jerusalem Mamila

great location and stuff
oded, 2-night trip
Verified

10/10 Exceptional

Really like the people who work for making me feel happy. Thank you very much you have such an incredible customer service and beautiful hotel with so much good food
Maayan, 1-night trip
Verified

10/10 Exceptional

Very nice stay, perfect location close to the old city、spacious room、good cleaning、delicious food. Thanks for upgrading room and additional bed for my daughter. And specially thank lobby concierge George, very nice,we family were very happy,we hope to be back.
PENGFEI, 2-night trip
Verified

10/10 Exceptional

Nice, clean
Levi, 1-night trip
Verified

10/10 Exceptional

The Waldorf Jerusalem is always an amazing place to stay. I had a flight change due to the missile attack on Ben Gurion and the hotel was gracious enough to grant an early check in. All the staff went out of their way to make us comfortable, from the bellboy who brought up our bags immediately to the housekeeping who quickly replaced the iron in our room, to the barista who made an incredible latte at breakfast to the front desk who accomodated every request I made... The beds are very comfortable and I always love oversized bath sheets which many other hotels skip... The ahava bath products are a nice touch too.
Devorah, 1-night trip
Verified

10/10 Exceptional

Fabulous experience

We have been coming to Jerusalem for the past 20+ years and this was our first time at the WA. It is our new favorite hotel in Jerusalem- well-situated, esthetic ally pleasing, excellent service and impeccably clean. We will be back
6-night trip
Verified

8/10 Very good

Everything except housekeeping is excellent
Moises, 3-night trip
Verified

10/10 Exceptional

Really nice rooms, food, service, all in all fantastic
Anthony, 4-night trip
Verified

10/10 Exceptional

Excellent staff great location very enjoyable it’s my go too place.
Jack, 2-night trip
Verified

10/10 Exceptional

D
David, 1-night trip
Verified

10/10 Exceptional

Excellent place to stay
Verified

10/10 Exceptional

Beautiful hotel great location
Renee, 1-night trip
Verified

10/10 Exceptional

Beautiful property and excellent staff.
Jose, 2-night trip
Verified

10/10 Exceptional

Staff were attentive, thoughtfu and phenomenal. Breakfast was terrific.
Avi, 2-night trip
Verified

10/10 Exceptional

Great place
Asaf, 1-night trip
Verified

10/10 Exceptional

Probably the best hotel in Jerusalem. Will definitely stay again
Alexander, 2-night trip
Verified

8/10 Very good

Nice hotel
Martin, 1-night trip
Verified

4/10 Fair

The beds were horrible could not sleep and the air-conditioning and the heating was on all the time it was either too hard or too cold. It will not turn off on automatic.
Ashkan, 2-night trip
Verified

10/10 Exceptional

Great hotel

Great and luxurious hotel. The service was amazing and welcoming. Location is superb and the room was great. We enjoyed our stay and will return
Eitan, 1-night trip