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Shiroyama Hotel Kagoshima

4.0 star property
Kagoshima hotel with 6 restaurants and spa

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In the heart of Kagoshima, Shiroyama Hotel Kagoshima offers a tranquil retreat. Soak in the indoor mineral hot spring, unwind at the sauna or indulge in rejuvenating spa treatments. With six on-site restaurants serving Japanese cuisine and kids' meals, you'll be spoiled for choice.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Onsen
  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk

For families (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is AU$271
1 July - 2 July

Why we love this property

Dining options galore
6 restaurants showcase Japanese and French cuisine with garden and ocean views. A cafe and bar round out the dining lineup. Buffet breakfast starts each day.
Blissful getaway
A serene spa features facials, massages, and body treatments. Natural healing comes from hot springs and saunas. Zen gardens offer a peaceful escape.
Sleep in luxury
Drift off peacefully under down comforters with blackout drapes. In-room massages soothe weary travellers while late-night room service satisfies cravings.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed)

Forest Twin Room, Non Smoking (No View, No Extra Bed)

Forest Twin Room, Non Smoking (No View, No Extra Bed)

8.4 out of 10
Very good
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

8.0 out of 10
Very good
(7 reviews)
  • Ocean view
  • 27 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed)

Standard Double Room, Non Smoking (No View, No Extra Bed)

Standard Double Room, Non Smoking (No View, No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed)

Down duvets, minibar, in-room safe, desk

Forest Forth Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 48 sq m
  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 48 sq m
  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed)

Down duvets, minibar, in-room safe, desk

Standard Forth Room, Non Smoking (No View, No Extra Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed)

Down duvets, minibar, in-room safe, desk

Sakurajima View Forth, Non Smoking (No Extra Bed)

  • Ocean view
  • 54 sq m
  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed)

Royal Suite, Mt. Sakurajima View (No Extra Bed)

Royal Suite, Mt. Sakurajima View (No Extra Bed)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed)

Single Room, Non Smoking (Single Use, No View, No Extra bed)

Single Room, Non Smoking (Single Use, No View, No Extra bed)

9.2 out of 10
Wonderful
(29 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

Reception
Solaria Nishitetsu Hotel Kagoshima
Kagoshima
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 1,001 reviews
The price is AU$92
5 July - 6 July
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About the area

Map
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586

What's nearby

  • Shiroyama Park - 1 min walk - 0.1 km
  • Kagoshima City Museum of Art - 1 min drive - 0.7 km
  • Kagoshima Chuo Station Tourist Information Center - 3 min drive - 1.6 km
  • Kagoshima City Aquarium - 4 min drive - 2.0 km
  • Iso Beach - 9 min drive - 3.9 km

Getting around

  • Kagoshima (KOJ) - 50 min drive
  • Kagoshima Chuo Station - 25 min walk
  • Kagoshima Station - 27 min walk
  • Sakanoue Station - 33 min drive
  • Free local area shuttle

Restaurants

  • ‪むさしの森珈琲城山店 - ‬17 min walk
  • ‪レインボーホール - ‬1 min walk
  • ‪翡翠廳 - ‬1 min walk
  • ‪三平らーめん - ‬14 min walk
  • ‪ル シエル - ‬1 min walk

About this property

Shiroyama Hotel Kagoshima

  • Shiroyama Hotel Kagoshima is a great choice for a stay in Kagoshima. Guests can visit the spa to be pampered with massages, facials or body treatments, and SUIREN, one of 6 restaurants, serves Japanese cuisine and is open for lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 355 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (JPY 1300 per night)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Height restrictions apply for on-site parking
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 6 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Children's menu
  • Baby bath
  • Pushchair

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments and manicures and pedicures.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs open between 6:00 AM and 11:00 PM.

Dining

SUIREN – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
LE CIEL – Overlooking the ocean, this restaurant specialises in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HISUICHO – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HOLT – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Reservations are required. Open daily.
RAKUSUI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in JEA Eco Mark Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3900 for adults and JPY 1300 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for JPY 2200.0 per night

Parking

  • Covered self-parking costs JPY 1300 per night
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima

Frequently asked questions

Does Shiroyama Hotel Kagoshima offer free cancellation for a full refund?

Yes, Shiroyama Hotel Kagoshima does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shiroyama Hotel Kagoshima?

Sorry, pets aren't allowed.

Is parking offered on site at Shiroyama Hotel Kagoshima?

Yes. Self-parking costs JPY 1300 per night. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Shiroyama Hotel Kagoshima?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Shiroyama Hotel Kagoshima and nearby?

On-site recreation at Shiroyama Hotel Kagoshima includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness centre. Shiroyama Hotel Kagoshima also has a garden.

Are there restaurants at or near Shiroyama Hotel Kagoshima?

Yes, there are 6 on-site restaurants, featuring Japanese cuisine and garden views.

What's the area around Shiroyama Hotel Kagoshima like?

Shiroyama Hotel Kagoshima is in the heart of Kagoshima, a short 5-minute walk from Mt. Shiroyama and 16 minutes' walk from Kagoshima City Museum of Art.

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Reviews

Shiroyama Hotel Kagoshima Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, plentiful, and with a wide variety of options. (60 reviews)
  • The hotel's free shuttle service was convenient and efficient, running frequently to and from the city center. (36 reviews)
  • The spa and hot springs were highly praised for their cleanliness, spaciousness, and relaxing atmosphere with stunning views. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

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Service staff
Onsen
Room
Hilly
Location
Cities
Food
Breakfast
Spa

Reviews

Verified

10/10 Exceptional

Convenient shuttle bus into city. Great onsen & nice walks around the area
Lynette, 1-night trip
Verified

10/10 Exceptional

Spotless room, excellent staff including some English speaking staff which was very helpful, shuttle was great to take into town
Marilyn, 2-night trip
Verified

10/10 Exceptional

Most beautiful view for an onsen that we’ve been to in Japan so far. The free town shuttles are to and from the bus / train station + 2 other downtown locations are frequent and convenient. The hotel amenities are great with so many options, a Family Mart and bakery on the premises
Marc, 3-night trip
Verified

10/10 Exceptional

It was amazing hotel Especially Minami who is concierge so friendly and kind
Minsu, 2-night trip
Verified

10/10 Exceptional

Amazing hotel with exceptional service and amenities. Will definitely stay here again and also recommend to family & friends.
Judy, 3-night trip
Verified

10/10 Exceptional

Great onsen, quiet and clean
Gabriella, 2-night trip
Verified

10/10 Exceptional

Very courteous staff. Great breakfast with. Wide variety
Adrena binte, 3-night trip
Verified

10/10 Exceptional

Staff and food superb
Alexander, 2-night trip
Verified

10/10 Exceptional

Very friendly and helpful staff. Amazing grounds
Raimundo, 3-night trip
Verified

10/10 Exceptional

Great view from the hot spring.
Takanori, 1-night trip
Verified

6/10 Good

Had a wonderful view from room and onsen
Kazuko, 1-night trip
Verified

6/10 Good

The 3 restaurants we tried were disappointing and pricey for what you got. The service was slow even tho they were not busy. The spa and moisture treatments we got were fantastic. Once we upgraded our room it was good before that they put us in the last room in the farthest bldg away with no windows, not even in the crazy long hallway with super low ceilings. Very claustrophobic!
Marla, 2-night trip
Verified

10/10 Exceptional

The scenary was great. Also, the staff was very kind.
Doowon, 2-night trip
Verified

8/10 Very good

Great full featured facility
Gabriel, 3-night trip
Verified

10/10 Exceptional

Hotel shuttle bus is so convenient.I can enjoy shopping in the center of the city anytime.
Kiyomi, 4-night trip
Verified

10/10 Exceptional

The property is beautiful and serene. It is next to walking paths. It has great views of the volcano. The onsen is fabulous. The staff is the best!
Jana, 4-night trip
Verified

10/10 Exceptional

The location was great and the outdoor Onsen was amazing. I’d like to go back!
Yoko, 1-night trip
Verified

10/10 Exceptional

That was super excellent. The royal family also stayed there. The onsen was excellent. The breakfast buffet was excellent. I want to stay there again!
Masahiro, 1-night trip
Verified

10/10 Exceptional

Great hotel. Excellent staff. I give our experience at hotel Shiroyama the highest rating. Absolutely loved everything.
arthur, 4-night trip
Verified

10/10 Exceptional

It was amazing. The breakfasts were the best that we had our entire trip. I also loved the bakery. And the views of the volcano were heavenly. The help was also great! And the hotel itself was befitting of the views.
Madeline, 2-night trip
Verified

10/10 Exceptional

Book now!

There is nothing negative about Shiroyama Hotel. The staff are extremely polite and the hotel and rooms are immaculate. It has a beautiful view overlooking Kagoshima with Sakurajima clearly visible.
Valerie, 3-night trip
Verified

10/10 Exceptional

Fantastic view of Kagoshima. Excellent service. Wished we could have stayed longer.
Stephanie, 1-night trip
Verified

8/10 Very good

The view of Sakurajima Volcano was why I chose this hotel. The view was a little obscured by the roof of the restaurant but still very nice!
Susan, 3-night trip
Verified

8/10 Very good

A very good experience, The staff was very considerate and took us to the room, but the room was a bit small. The hot spring environment is very good and comfortable. The breakfast is also good and has many styles.
Mandy, 2-night trip
Verified

10/10 Exceptional

Service is top notched. Room is a bit small, but clean and comfortable
Michael, 3-night trip