Ville Nouvelle's Hôtel Volubilis offers a warm welcome with a poolside bar, on-site restaurant, and coffee shop. Relax in the garden or by the outdoor pool with sun loungers. Free in-room WiFi and helpful services like dry cleaning/laundry make your stay seamless.
Hôtel Volubilis is a great choice for a stay in Fes. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a children's pool and a snack bar/deli.
At a glance
DONE
Hotel size
130 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 15
Check-out time is 6 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Local laws may restrict unmarried guests from sharing a room
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Free off-site parking nearby
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Turndown service
Premium bedding
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – cocktail bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately MAD 90 per person
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Volubilis Fes
Volubilis Hotel Fes
Hôtel Volubilis Fes
Hôtel Volubilis
Hôtel Volubilis Fes
Hôtel Volubilis Hotel
Hôtel Volubilis Hotel Fes
Frequently asked questions
Does Hôtel Volubilis offer free cancellation for a full refund?
Yes, Hôtel Volubilis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Volubilis?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hôtel Volubilis?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hôtel Volubilis?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel Volubilis?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 6 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hôtel Volubilis and nearby?
Hôtel Volubilis has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Hôtel Volubilis?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Hôtel Volubilis like?
Hôtel Volubilis is in Ville Nouvelle, a short 19-minute walk from Borj Fez Mall and 14 minutes' walk from Atlas Garden.
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Reviews
Hôtel Volubilis Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.8
Location
7.4
Staff & service
7.0
Property conditions & facilities
Popular mentions
Service staff
Breakfast
Room
Reviews
Verified
8/10 Very good
1 Jan 2026
Room was clean and amenities were great
paul
paul, 5-night trip
Verified
6/10 Good
30 Dec 2025
The kitchen staff, janitor and security staff were brilliant - responsive, supportive, patient and very helpful. However, the reception staff were an opposite - unwilling to help us book our 2 rooms next to each other even though we had 2 kids under 5 and so we had to make do with walking across the cold corridor at night to see to their needs.
The amenities in the room were not so great - furniture in the rooms looked old, paint and door hinges coming off in certain areas, remote control falling apart, sofa chair smelling damp.
I tried calling the reception several times, and was unsure if it was connecting at all of they were just not picking up.
Overall, not sure I'd stay again if I have a similar or better option.
Prelador
Prelador, 2-night trip
Verified
10/10 Exceptional
19 Nov 2025
Was amazing
INTIA HANAA
INTIA HANAA, 3-night trip
Verified
8/10 Very good
29 Nov 2022
clean, female friendly, solo travel friendly,
anushi
Verified
2/10 Poor
22 Dec 2025
The property was not kept up with. It is quite old and the beds are hard to sleep on. The pictures look beautiful but the rooms don’t look anything like the pictures. The bathrooms are very bad with the placement of bidets and the toilet.
Kedar
Kedar, 2-night trip
Verified
10/10 Exceptional
15 Aug 2025
Best located hotel in FES
A very good hotel and well located in the centre with many places to eat and easily accessible taxis.
The hotel staff are very helpful and we was very early before the check in .
One of the managers Ibtissaam, she helped us to check early as we had an early morning flight. She also was very helpful with good advice on where to go and what to do. Ask for her she is always at the reception Desk.
The pool is very clean and close to rooms
There is rooms facing the pool also
Rooms are cleaned daily
Very good hotel and good location
Staff very helpful .. especially ibtissam
Najmul
Najmul, 4-night trip
Verified
4/10 Fair
12 Jan 2025
This hotel is supposed to be 4 star hotel, rooms look dirty and I even find a cockroach in the bed.
Tevi Yombame
Tevi Yombame, 3-night trip
Verified
4/10 Fair
12 May 2025
Good choice but…
This isn't my first stay at the hotel. It has a brand perception that should be maintained. However, the breakfast offerings are lacking. I stayed in room 118 on the ground floor, and that room is in desperate need of renovation. In any other place in Europe, that room wouldn’t be used unless it had been refurbished!
Verified traveller
1-night trip
Verified
8/10 Very good
14 Sept 2022
Ok
My stay was ok but I have to point out the following: *breakfast have to be definitely improved.
*need sockets by the bed.
Marco Domenico
Marco Domenico, 1-night trip
Verified
8/10 Very good
19 Dec 2023
They charge extra taxes when you check in. They told us that the extra taxes go the tourism ministry.
I don't agree with them as we already pay taxes in our booking.
Hassan
Hassan, 3-night trip
Verified
2/10 Poor
29 Dec 2024
Terrable Staff, Ancient, This hotel is worst, very old furniture, meesy, and the worst staff. Very Old Towels, they won’t give more than a towel. No Toiletries. Very horrible experience of all the trip.
Akram
Akram, 1-night trip
Verified
2/10 Poor
4 Oct 2023
AC not working, smelly, not enough towels, poor choice of breakfast. Except to refund money
k.
k., 2-night trip
Verified
2/10 Poor
10 Dec 2024
Horrible. Toilet didn’t flush. Front desk kept saying they will fix it but never did. It’s inhumane to stay without a toilet for two nights.
Saliha
Saliha, 1-night trip
Verified
6/10 Good
9 July 2025
Nice place has a lot of potential.
Took more money than what agreed through Expedia.
Not the most helpful of people ask for ice on a couple of occasions to no help.
The fridge is terrible for keeping anything close to cold.
Asked for an iron but to no help.
They do not change the bedsheets on every occasion of housekeeping.
Get your money exchanged else where they don’t give a good rate.
They think customer service is a smile only.
For a four star hotel it behaves as a two star.
Mohammed
Mohammed, 6-night trip
Verified
2/10 Poor
8 Dec 2024
The toilet in the bathroom didn’t work. Told the staff and worked once, then wouldn’t flush again. Told them the second day and again worked once and wouldn’t not flush again. Had to go downstairs from the third floor to use the bathroom every time. This ridiculous and inhumane.
Saliha
Saliha, 1-night trip
Verified
6/10 Good
29 Dec 2022
No hot water
The hotel was lovely from the outside and had some very beautiful features. When we arrived the receptionist told us that they had a problem as no hot water in the hotel. He offered us complementary breakfast but we were very disappointed because this is not what my wife and I expected.
The room was a little dated as there was not a standalone shower but a bath with a shower over the bath. Cold washing was the situation of our 2 day stay. Other than that the room had a lovely balcony overlooking the swimming pool and gardens.
I
I, 2-night trip
Verified
6/10 Good
30 Apr 2026
L’hôtel est bien situé, plutôt propre avec un joli jardin. Un grand bémol, il refuse qu’on déjeune à l’extérieur alors qu’il y a des tables. Les boissons sont chères ainsi que le restaurant. La taxe de séjour à régler sur place ne correspond pas à ce qui était marqué sur Hotels.com. Je recommande la ville de Fès qui est magnifique. Petit déjeuner sympas mais à l’intérieur …
Je pense quand revoyant certaines choses dans cette hôtel, il serait très agréable et nous éviterait de consommer à l’extérieur.
Bourguignon
Bourguignon, 3-night trip
Verified
8/10 Very good
7 Dec 2025
O hotel esta muito bem localizado (proximo ao shoping mall, restaurantes e supermercado). O café da manhã e bom (apesar de nao ter gostado do sabor do cafe servido). O quarto e confortável, mas acho qie precisa de uma repaginada (a mobilia esta um pouco desgastada).
Veronica
Veronica, 3-night trip
Verified
6/10 Good
26 Nov 2025
Tiene que desarrollar más las habitaciones y añade más opciones y más comidas en el desayuno
HICHAM
HICHAM, 1-night trip
Verified
6/10 Good
11 Nov 2025
Hôtel dont au premier abord plutôt satisfaisant mais bémol niveau entretien du linge de toilette et de lit.
Mohammed
Mohammed, 1-night trip
Verified
6/10 Good
5 Oct 2025
Belle piscine, bon stationnement, pas d’eau offert dans les chambres, c’est spécial car l’eau n’est pas potable, petit déjeuner sans fruits, ordinaire comme endroit, dispendieux pour le service offert
Francois
Francois, 2-night trip
Verified
8/10 Very good
8 Sept 2025
On a eu un excellent séjour à l'hôtel, espace calme avec une ambiance naturelle époustouflante. Les terrasses vue sur jardin sont une excellente option pour travailler. La piscine était bien même si j'ai pas eu l'occasion de me baigner mais j'ai aimé. Les lits sont confortables.
Si on peut améliorer qqs choses ça va être l'ascenseur et les salles de bain.
Sinon merci beaucoup à toute l'équipe pour leur bienveillance.
Mohamed
Mohamed, 3-night trip
Verified
10/10 Exceptional
2 Aug 2025
Hôtel au top avec un personnel aux petits soins, je vous le recommande à 100%
Farid
Farid, 7-night trip
Verified
10/10 Exceptional
26 May 2025
El personal fue super amable, lugar tranquilo y limpio. La piscina está muy bien cuidada.