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Sapaly Lao Cai City Hotel

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Deluxe Room | Memory-foam beds, minibar, in-room safe, desk
Memory-foam beds, minibar, in-room safe, desk
Bar (on property)
Executive Suite | Bathroom | Shower, free toiletries, hair dryer
Lobby sitting area

Overview of Sapaly Lao Cai City Hotel

Sapaly Lao Cai City Hotel

4.0 star property
4-star Lao Cai hotel with indoor pool, connected to a shopping centre
7.8 out of 10 Good
7.8/10 Good

17 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Nguyen Hue Street, Lao Cai Ward, Lao Cai, Lao Cai, 19000
Main amenities
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Spa services
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 163 min drive
  • Lao Cai Train Station - 28 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Nhà Hàng Hồng Long - 2 min drive
  • 德克士 - 5 min walk
  • New Cafe - 15 min walk
  • Thắng Cố Mường Khương A Quành A Đây Rồi Chính Hắn Đây - 18 min walk
  • Vit Quyen - 2 min drive

About this property

Sapaly Lao Cai City Hotel

A great choice for a stay in Lao Cai, Sapaly Lao Cai City Hotel offers an airport shuttle (available on request). Guests can indulge in deep-tissue massages, then grab a bite to eat at one of the 3 restaurants. Other highlights at this upmarket hotel include an indoor pool, a poolside bar and a fitness centre.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 30 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 186 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 30 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site carport

Transfers

  • Airport shuttle on request (during limited hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Karaoke
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference centre (10764 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Spa services
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Grab bar in bath
  • Grab bar in shower
  • Transfer shower
  • Accessible bath

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages.

Dining

On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.
Red River – This restaurant specialises in Chinese cuisine.
On-site venue No. 3 – restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 130000 for adults and VND 90000 for children
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 PM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 30 days prior to check-in.

Policies

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Swiss-Belhotel Hotel Lao Cai
Swiss-Belhotel Lao Cai
Sapaly Hotel Lao Cai
Sapaly Hotel
Sapaly Lao Cai
Sapaly
Sapaly Lao Cai City
Sapaly Hotel Lao Cai
Sapaly Lao Cai City Hotel Hotel
Sapaly Lao Cai City Hotel Lao Cai
Sapaly Lao Cai City Hotel Hotel Lao Cai

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Sapaly Lao Cai City Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sapaly Lao Cai City Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:30 PM to 9:30 PM.
Are pets allowed at Sapaly Lao Cai City Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sapaly Lao Cai City Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Sapaly Lao Cai City Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sapaly Lao Cai City Hotel?
You can check in from 2:00 PM - 11:00 PM. Check-out time is 1:00 PM.
What is there to do at Sapaly Lao Cai City Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Sapaly Lao Cai City Hotel also has a garden.
Are there restaurants at or near Sapaly Lao Cai City Hotel?
Yes, there are 3 on-site restaurants, featuring Vietnamese cuisine.
What's the area around Sapaly Lao Cai City Hotel like?
Sapaly Lao Cai City Hotel is a short 1-minute walk from China-Vietnam Border Crossing and 14 minutes' walk from Hekou Customs Site.

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

10.0/10

Amenities

7.9/10

Property conditions & facilities

Reviews

10/10 Exceptional

Nice location on river bank.
Very good to stay at. Picturesque location over seeing mountains and the China border.
Verified Expedia guest review

6/10 Good

One of several options in Lao Cai
Check in was "interesting". We were initially given a room that was already occupied! When we reported this we were given a key to another room that didn't work. On the third try we got lucky. Room was fine with choice of Wifi or cable internet. We chose cable for security because the wifi appeared to be completely unsecured. At breakfast there was a blaring TV competing with background music. I have drunk coffee in many parts of Vietnam but this place served the first cup of undrinkable coffee I have ever experienced in this country. It is possible to hike to Lao Cai station from this hotel, but we chose a taxi.
Verified Expedia guest review

6/10 Good

Sapaly
Our destination was Sa Pa. This hotel was far from there, on the foot hill near Chinese border. It takes an hour taxi ride every day to Sa Pa. There's no neighborhood restaurants or shopping around the hotel. There's no concierge service at all. Breakfast was good the 1st day, then deteriorated when they only served you eggs, toast and thick/bad coffee or sugary juice drink. Servers' English were very poor, could not understand much.
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay in cenrr of the city
A relaxing base in this busy city. Went on to Sapa from here and other surrounding towns and villages.
Verified Expedia guest review

8/10 Very good

Very nice hotel 2 km from Lao Cai railway station
Very comfortable clean room with nice bathroom very good nights sleep after 11.5 hrs on the train from Hanoi
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Nguyen, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Yinjie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bra hotell
Bra hotel til bra pris
1-night romance trip
Verified Hotels.com guest review

6/10 Good

손님이 적다고 아무 인폼도없이 뷔페운영을 하지않아 식사하기가 불편했습니다.또한 방에 벌레가
Sang yong, 2-night business trip
Verified Hotels.com guest review