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Hotel Santi

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Deluxe Suite | Minibar, in-room safe, desk, iron/ironing board
LCD TV
Standard Quadruple Room | Living area | LCD TV
Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board
Standard Triple Room | Minibar, in-room safe, desk, iron/ironing board

Overview of Hotel Santi

Hotel Santi

4.0 star property
4-star hotel with restaurant, near Main Market Square

9.0/10 Superb

855 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Refrigerator
Map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043

Room options

About this area

What's nearby

  • In Kraków Old Town
  • Main Market Square - 6 min walk
  • Royal Road - 1 min drive
  • Wawel Castle - 13 min drive
  • Wieliczka Salt Mine - 32 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 27 min drive
  • Wieliczka Station - 12 min drive
  • Wieliczka Rynek-Kopalnia Station - 14 min drive
  • Kraków Główny Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Restauracja Corleone - 2 min walk
  • Czarna kaczka - 2 min walk
  • Pod Aniołami - 2 min walk
  • Enoteka pergamin - 2 min walk
  • Pizzeria Trzy Papryczki - 2 min walk

About this property

Hotel Santi

Hotel Santi offers an airport shuttle (available 24 hours) for PLN 113 per vehicle one-way. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This upmarket hotel is also 0.3 mi (0.5 km) from Main Market Square. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (PLN 80 per day)
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift

Languages

  • English
  • Polish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 65 for adults and PLN 65 for children
  • Airport shuttle service is offered for an extra charge of PLN 113 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for PLN 150.0 per night

Pets

  • Pets are allowed for an extra charge of PLN 50 per pet, per day

Parking

  • Self-parking costs PLN 80 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Frequently asked questions

Does Hotel Santi offer free cancellation for a full refund?
Yes, Hotel Santi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santi?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Santi on 7 Feb 2023 start from AU$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santi?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santi?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of PLN 50 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Santi?
Yes. Self-parking costs PLN 80 per day. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Hotel Santi?
Yes, an airport shuttle is available. The charge is PLN 113 per vehicle one-way.
What are the check-in and check-out times at Hotel Santi?
You can check in from 2 PM - 5:30 AM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Hotel Santi?
Yes, there's an on-site restaurant. Nearby restaurants include Pod Jaszczurami (3-min walk), Ristorante Da Pietro (3-min walk) and Aperitif (3-min walk).
What's the area around Hotel Santi like?
Hotel Santi is in Kraków Old Town, a short 1-minute walk from Royal Road and 5 minutes' walk from St. Mary's Basilica. Travellers give top marks for the hotel's prime location.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.4/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Latisha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ursula, 1-night trip
Verified Expedia guest review

6/10 Good

While the place was clean and fairly nice, it had very limited parking which caused us an unpleasant welcome as we had to find public/street or paid parking which was either quite expensive or impossible as the parking meters required local currency which did not have as we checked-in the evening. The rooms facing the main street, which we had, are also quite noisy since they are directly exposed to the tram traffic below. Soundproof windows would help.
Jordanka, 2-night family trip
Verified Expedia guest review

8/10 Very good

Lovely clean and comfortable hotel. Good location. Friendly staff.
Bronwen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Recently stayed in this hotel . Perfect location with comfortable and clean rooms and very helpful staff .
Elaine, 3-night trip
Verified Ebookers guest review

4/10 Fair

The hotel itself is very nice and in a great location. It is an old building but is refurnished inside. However the major disappointment I had in this hotel is the fact there was no AC even though the hotel site said there was. Europe is going through a summer heat wave and the room was very hot. When we asked the staff they said there is AC however only on the top floor. I feel that this is misleading on the hotel description. I always make sure to reserve rooms in the summer with AC. I would have enjoyed my stay there if the room had AC because the location is great and staff were very friendly and helpful.
Sebastian, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel Santi is a charming, small, and quiet boutique hotel located 5 minutes from the center square. The rooms are spotless, and I love that it is an eco-friendly hotel. You won't find the noise and long check-in lines that you will find with larger chain hotels. The hotel staff are very friendly and accommodating, and check-in & check-out took less than 5 minutes. I highly recommend this hotel for both business & family travelers.
JOANN, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Antoni, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect hotel in the middle of everything!
The most perfect hotel in the middle of everything. This is the spot!
Rambart, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night family trip
Verified Hotels.com guest review