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Super Hotel Candle

4-star hotel with 2 restaurants, near Ho Chi Minh Museum

  • Free WiFi and free parking
From
A$71

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Indoor Pool
  • Indoor Pool
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 102.
1 / 102Lobby Sitting Area
287 - 301 Doi Can Str, Hanoi, 10000, Vietnam
8.4.Very good.
  • Good hotel. Rooftop bar could have been a bit better

    Jan. 11, 2020

  • The manager at the front desk was outstanding! The other staff were also very good. The…

    Oct. 31, 2019

See all 106 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 72 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 1 indoor pool and 2 spa tubs
  • Breakfast available
  • Fitness center

For families

  • Fridge
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Ba Dinh
  • Ho Chi Minh Museum - 19 min walk
  • Ho Chi Minh Mausoleum - 23 min walk
  • Imperial Citadel of Thang Long - 29 min walk
  • Temple of Literature - 30 min walk
  • Hoa Lo Prison Museum - 44 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room
  • Suite, 1 Bedroom, City View
  • Deluxe Room, City View
  • Executive Room, City View
  • Suite, 2 Bedrooms, City View
  • Standard Double Room

What’s around

Landmarks

  • In Ba Dinh
  • Ho Chi Minh Museum - 19 min walk
  • Ho Chi Minh Mausoleum - 23 min walk
  • Imperial Citadel of Thang Long - 29 min walk
  • Temple of Literature - 30 min walk
  • Hoa Lo Prison Museum - 44 min walk
  • Van Phuc Diplomatic Corps - 5 min walk
  • Embassy of Brunei Darussalam - 5 min walk
  • Embassy of Japan - 9 min walk
  • B52 Victory Museum - 9 min walk
  • Embassy of the Republic of the Union of Myanmar - 10 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 22 min drive
  • Hanoi Railway Station - 4 min drive
  • Hanoi Long Bien Station - 5 min drive
  • Hanoi Giap Bat Station - 9 min drive
  • Airport shuttle (surcharge)
map
See on map
287 - 301 Doi Can Str, Hanoi, 10000, Vietnam

At a glance

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Number of spa tubs - 2
  • Steam room
  • Sauna

Working away

  • Conference space
  • Meeting rooms
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 2013
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Languages Spoken

  • English
  • Japanese
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 3450000 for adults and VND 230000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 650000 per vehicle (one-way)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for VND 575000.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Super Hotel Candle Hanoi
  • Super Hotel Candle
  • Super Candle Hanoi
  • Super Hotel Candle Hanoi
  • Super Hotel Candle
  • Super Candle Hanoi
  • Super Hotel Candle Hotel
  • Super Hotel Candle Hanoi
  • Super Hotel Candle Hotel Hanoi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Super Hotel Candle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Carambola Cafe (5-min walk), Gardenista Cafe (7-min walk), and Joma Bakery Cafe (8-min walk).
  • Yes, an airport shuttle is available. The charge is VND 650000 per vehicle one-way.
  • Super Hotel Candle has an indoor pool and a sauna, as well as a steam room and a garden.
8.4.Very good.
  • 8.0.Very good

    Great Stay

    Hotel was beautiful; clean; good breakfast choices and friendly service staff

    Rowena, 2 night romance trip, Apr. 26, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    A lot of the things that were a unique feature of the hotel such as the skyline bar and the pool were closed

    3 night trip with friends, Mar. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    コロナのせいで、客足が少ない。でも朝飯の種類は減っていません。 お風呂もゆっくり堪能したし、バッチリでした。

    Teru, 1 night family trip, Jul. 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great

    Great unit and beautiful hotel

    Brent, 3 night trip, Mar. 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We like this hotel and the Japanese influence. Big rooms at a reasonable price. Great staff.

    1 night romance trip, Jan. 4, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    We’re happy with our time in Super Hotel candle and would definitely return. Around 10 minutes from Hanoi centre

    1 night romance trip, Jan. 3, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Good location, great staff. Large clean room with good amenities but bed a bit hard

    1 night romance trip, Jan. 2, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Great place! The hotel allowed up to have a late check out without paying.

    Amina, 3 night family trip, Dec. 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Not my favourite place in Hanoi

    Bed far 2 hard for comfortable sleep. Not enough hot water. Noisy.

    James, 1 night business trip, Nov. 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    A bit out of the way

    The hotel itself was clean and comfortable and had good amenities. With the exception of the front desk staff, not many spoke English so it was a bit more difficult to communicate. The location was better suited to a business trip than to a tourist visit as nothing of great tourist interest was within easy walking distance.

    2 night family trip, Aug. 2, 2019

    Verified Hotels.com guest review

See all 106 reviews