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Hyatt Place Charlotte Downtown

3.0 star property
3-star hotel with restaurant, near Spectrum Center

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Hyatt Place Charlotte Downtown

Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
View from property
In-room safe, desk, blackout curtains, iron/ironing board
Interior entrance
Designer toiletries, hair dryer, towels

Overview of Hyatt Place Charlotte Downtown

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
222 South Caldwell Street, Charlotte, NC, 28202
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • 24-hour fitness centre
  • Valet parking
  • Seasonal outdoor pool
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • In Charlotte Center City
  • Spectrum Center - 4 min walk
  • Charlotte Convention Center - 5 min walk
  • Bank of America Stadium - 17 min walk
  • Queen City Quarter - 1 min drive
  • NASCAR Hall of Fame - 1 min drive
  • Fillmore Charlotte - 4 min drive
  • Bojangles' Coliseum - 5 min drive
  • Billy Graham Library - 9 min drive
  • SouthPark Mall - 9 min drive
  • Charlotte Douglas Airport Overlook - 13 min drive

Getting around

  • Charlotte-Douglas International Airport (CLT) - 16 min drive
  • Concord, NC (USA-Concord Regional) - 21 min drive
  • Charlotte Station - 9 min drive
  • Gastonia Station - 26 min drive
  • CTC - Arena Tram Stop - 4 min walk
  • Davidson Street Tram Stop - 5 min walk
  • 3rd St - Convention Center Station - 6 min walk

Restaurants

  • The Capital Grille - 11 min walk
  • The Cellar at Duckworth's - 13 min walk
  • Aria Tuscan Grill - 9 min walk
  • Craft Tasting Room and Growler Shop - 2 min drive
  • Dandelion Market - 12 min walk
Map

About this property

Hyatt Place Charlotte Downtown

Hyatt Place Charlotte Downtown features a rooftop terrace and puts you within a five-minute walk of Spectrum Center. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A 24-hour fitness centre and a fitness centre are offered, and in-room conveniences include sofa beds and fridges. The property is only a short walk to public transportation: CTC - Arena Tram Stop is 4 minutes and Davidson Street Tram Stop is 5 minutes.

Languages

Chinese (Mandarin), English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 172 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 AM
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to 459 East Third Street
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in for this property is located on the 10th floor.
  • This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Sofa bed
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner. Open 24 hours.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 75.00 per day

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Parking

  • Valet parking costs USD 38 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to August

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Frequently asked questions

Does Hyatt Place Charlotte Downtown offer free cancellation for a full refund?
Yes, Hyatt Place Charlotte Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hyatt Place Charlotte Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Place Charlotte Downtown?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hyatt Place Charlotte Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Place Charlotte Downtown?
Yes. Valet parking costs USD 38 per night.
What are the check-in and check-out times at Hyatt Place Charlotte Downtown?
You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hyatt Place Charlotte Downtown and nearby?
Hyatt Place Charlotte Downtown has a seasonal outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Place Charlotte Downtown?
Yes, there's an on-site restaurant.
What's the area around Hyatt Place Charlotte Downtown like?
Hyatt Place Charlotte Downtown is in Charlotte Center City, a short 4-minute walk from CTC - Arena Tram Stop and 4 minutes' walk from Spectrum Center.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great!
We had a lovely time at Hyatt place in Charlotte. While the hotel is a bit dated, they do their best with what they have. The room was surprisingly spacious with a sofa and super clean. The city view was amazing. Super comfortable for our fam of 4. It’s located right in downtown and walkable to a lot, but it can get rowdy. The lobby entrance is on the 10th floor, which is odd, but not a big deal once you figure it out. Customer service was awesome and check in was a breeze. Really lovely people.
Robin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hiram, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great room size
Anna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Things to know
Be cautious of incidental charges $75 per day and also no parking availability which is not listed on here
Joshua, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would definitely stay here again
Perfect location very clean room, great servife. I was impressed and would highly reccomend
Demetri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great deal!
Great hotel! Saved almost 50% compared to the Westin just 0.5 miles away with a similar quality!
Kevin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional