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Otsego Resort

Photo gallery for Otsego Resort

Property grounds
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi

Overview of Otsego Resort

Otsego Resort

2.5 star property
Ski-in/ski-out resort with free ski shuttle, near Otsego Golf Club

8.2/10 Very good

365 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
696 M-32 East, Gaylord, MI, 49735

Room options

About this area

Getting around

  • Cherry Capital Airport (TVC) - 92 min drive
  • Free ski shuttle

Restaurants

  • Iron Pig Smokehouse - 19 min walk
  • Alpine Chocolat Haus - 20 min walk
  • BIGGBY COFFEE - 3 min drive
  • El Rancho Mexican Restaurant - 3 min drive
  • Big Boy - 3 min drive

About this property

Otsego Resort

With ski-in/ski-out access, Otsego Resort allows you more time for downhill skiing, snowboarding, and cross-country skiing. The 3 restaurants are perfect spots to grab a bite to eat, and after a day on the slopes, you can relax at the sauna or unwind with après-ski drinks at one of the 2 bars/lounges. This Victorian resort also features a golf course, a seasonal outdoor pool, and a snack bar/deli. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals. Fellow travelers say good things about the helpful staff and nearby shopping.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.

At a glance

Hotel size

  • 76 units

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Specific rooms only*
  • Off-leash area available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's games
  • Fireplace gate
  • Pool gate

What to do

  • Hiking/biking trails
  • Beach nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • 2 meeting rooms
  • Conference center

Services

  • Front desk (limited hours)
  • Wedding services
  • Golf cart on site
  • Ski equipment rentals
  • Ski storage

Facilities

  • 4 buildings/towers
  • Built in 1939
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 36 holes of golf
  • Golf driving range on site
  • Seasonal outdoor pool
  • Golf clubhouse on site
  • Golf pro shop on site
  • Sauna

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snow tubing
  • Snowshoeing

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Breakfast costs between USD 8 and USD 15 for adults, and USD 5 and USD 10 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 25 to May 04:
  • Bar/Lounge
  • Dining venue(s)
  • Golf course
  • Sauna
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The outdoor pool closes for the season in September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for lunch.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Otsego Resort Gaylord
Otsego Resort Resort
Gaylord Otsego Golf Ski Resort
Otsego Club Resort
Otsego Resort Gaylord
Otsego Resort Resort Gaylord

Frequently asked questions

Does Otsego Resort offer free cancellation for a full refund?
Yes, Otsego Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Otsego Resort?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Otsego Resort on 14 Dec 2022 start from AU$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Otsego Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Otsego Resort?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Otsego Resort?
Yes, cats and dogs are welcome. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Otsego Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Otsego Resort?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Otsego Resort and nearby?
Have fun with winter activities like cross-country skiing, snowboarding, and snowshoeing and in warmer months, enjoy a round of golf at the onsite golf course. Additional recreation nearby includes hunting. Enjoy amenities like 2 bars, a seasonal outdoor pool, and a sauna. Otsego Resort also has a picnic area and a garden.
Are there restaurants at or near Otsego Resort?
Yes, there are 3 onsite restaurants. Nearby restaurants include Five Guys (2.2 mi), Culver's (2.3 mi), and BC Pizza (2.4 mi).
Does Otsego Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Otsego Resort like?
Otsego Resort is located a short 1-minute walk from Otsego Golf Club. Travelers recommend the resort for its quiet location.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

7.7/10

Amenities

7.5/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

Fit the budget...that's all...
I chose this resort because the reviews were good and the price fit my budget, I did not come for the golf. However, I do not travel often and was disappointed by the lack of in room service. The desk person explained that because of Covid, service is limited to after 3 days of stay, unless you ask, and said this was policy for many hotels. I wish this was stated on website. The resort seemed old and in need of many repairs. The pool was closed for the season (bummer cuz it was in the 80s when I was there) Next time I will chose a place with an indoor pool and breakfast. The TV did not work when I got in my room, I called the desk and she sent someone out right away and he was very nice and polite and got it working !! Thank you to him!!! TV had been disconnected from the cable.... The views were beautiful from the main building.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Short stay
What’s not to like!
John, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Steve, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The room was clean and comfortable. Property is dated, but served our needs.
Paul, 2-night trip
Verified Hotels.com guest review

2/10 Poor

At check-in, no mention was made about breakfast or the hours it was available - a standard at hotels. Drunk golfers out my window yelling and swearing until 11 PM. Both queen beds at a huge sag in the middle causing people to roll into one another. Huge room, tiny bathroom. Claustrophobic shower. Staying at Hidden Valley/Otsego Ski Club/Otsego Resort was supposed to be an experience. No wonder it was significantly cheaper than the area hotels.
James, 1-night family trip
Verified Expedia guest review

8/10 Very good

Room and building need updating…painting and cleaning of gathering spaces Room was clean and comfortable
Karen A, 1-night family trip
Verified Expedia guest review

6/10 Good

Bait and Switch pricing
They only have 6 Pet Friendly Rooms, and this is not reflected on Hotels.com. The pet fee is $25.00 They charge a resort fee of 18%. Hotels.com said my room would be less than it was because the resort fee was not included. For $212.00 I would have stayed somewhere else
Christine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was great for the price for all of us staying in the room.
David St., 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Otsego
Overall it was a good stay, but there are many maintenance issues that need to be addressed all over the property. If you just want to come and play golf then you probably won’t care but if you want to use the pool, the bathroom is a mess- peeling paint all over the floor. It looks like they are trying to improve some things but just can’t keep up with the tremendous amount of issues that need to be handled on a daily basis to keep the lodging up to standards, especially on the exterior.
Kenneth, 1-night family trip
Verified Hotels.com guest review