10/10 Exceptional
22 Sept 2023
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Renaissance Santiago Hotel by Marriott
Luxury hotel with outdoor pool, near Parque Arauco Mall
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Renaissance Santiago Hotel by Marriott
Photo gallery for Renaissance Santiago Hotel by Marriott
Overview of Renaissance Santiago Hotel by Marriott
8.8
Fabulous
Property highlights
- Pet-friendly
- Airport transfer
- Pool
- Parking available
- Free WiFi
- Spa
Avenida Kennedy 4700, Vicatura, Santiago, Region Metropolitana, 7630454
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Outdoor pool
- Rooftop terrace
- Breakfast available
- 24-hour fitness centre
- Sauna
- Steam room
- Self parking
- Spa tub
- 24-hour room service
- Coffee shop/cafe
Feel at home
- Rollaway/extra beds
- Private bathroom
- Television
- Garden
- Terrace
- Daily housekeeping
Room options
View all photos for Room, 1 Queen Bed, Non Smoking
Room, 1 Queen Bed, Non Smoking
View all photos for Club Room, 1 Double Bed, Non Smoking
Club Room, 1 Double Bed, Non Smoking
View all photos for Junior Suite, 1 King Bed, Non Smoking
Junior Suite, 1 King Bed, Non Smoking
View all photos for Standard Twin Room, 2 Single Beds, Non Smoking
Standard Twin Room, 2 Single Beds, Non Smoking
View all photos for Club Suite, 1 King Bed, Non Smoking
Club Suite, 1 King Bed, Non Smoking
View all photos for Club Room, 1 Double Bed, Non Smoking
Club Room, 1 Double Bed, Non Smoking
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
View all photos for Presidential Suite, 1 Bedroom, Non Smoking
Presidential Suite, 1 Bedroom, Non Smoking
View all photos for Club Twin Room, 1 Double Bed, Non Smoking
Club Twin Room, 1 Double Bed, Non Smoking
View all photos for Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
About this area
What's nearby
- In Vitacura
- Costanera Center - 37 min walk
- Parque Arauco Mall - 3 min drive
- Plaza de Armas - 8 min drive
- Medical Center Hospital Worker - 9 min drive
- San Cristobal Hill - 15 min drive
- Palacio de la Moneda - 9 min drive
- Julio Martinez Pradanos National Stadium - 12 min drive
Getting around
Restaurants
- Naoki - 13 min walk
- Barra Chalaca - 18 min walk
- Rishtedar - 16 min walk
- Rubaiyat - 3 min drive
- La Mar - 3 min drive
About this property
Renaissance Santiago Hotel by Marriott
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
At a glance
Hotel size
- 181 rooms
- Arranged over 16 floors
Arriving/Leaving
- Check-in time from 3 PM until anytime
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed (1 total, up to 33 lb per pet)*
- Service animals welcome
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Secured covered on-site self-parking (CLP 10000 per day; includes in/out privileges)
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site
- Free off-site parking nearby
- Street parking available
Transfers
- Airport shuttle on request (available 24 hours a day)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Coffee/tea in a common area
- 24-hour room service
- Snack bar/deli
What to do
- Golfing nearby
Working away
- 24-hour business centre
- Meeting rooms
- Conference space (2916 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Wedding services
Facilities
- Built in 2012
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Library
- 24-hour fitness centre
- An outdoor pool
- Spa services
- Hot tub
- Sauna
- Steam room
- At least 80% of food locally sourced
- Vegan dining options
- Vegetarian dining options
- Annual offsets purchased for at least 10% of carbon footprint
- Locally owned and organised tours and activities
- Local artist showcase
- At least 10% of profits reinvested in community and sustainability
- Local culture and ecosystem education
- 100% renewable energy
- Double-glazed windows
- At least 80% of lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
Accessibility
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices in meeting rooms
- Wheelchair-accessible van parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Closed-captioned TV
- Lowered plug sockets in bathroom
- Lowered view port in door
- Lowered locks/deadbolt
- Low-height worktop and sink
- Height-adjustable showerheads
- Grab bar near toilet
- Bathroom emergency pull cord
Room amenities
Be entertained
- IPod docking station
- 42-inch LCD TV
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Dressing gowns
- Iron/ironing board
Sleep well
- Pillow menu
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillow-top mattress
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Free toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi and wired Internet
- Phone
More
- Daily housekeeping
- In-room safe
- Energy-saving switches
- LED light bulbs
- Water-efficient showers only
- Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include body wraps, body scrubs and body treatments.
Dining
Catae Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Renaissance Santiago Hote – On-site cocktail bar.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately CLP 23 per person
- Airport shuttle service is offered for an extra charge of CLP 45000 per vehicle (one-way. Maximum occupancy 3)
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for CLP 60.0 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of CLP 20000 per pet (may vary based on length of stay)
Parking
- Covered self-parking costs CLP 10000 per day with in/out privileges
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
This property uses solar energy, plus a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Renaissance Santiago
Renaissance Hotel Santiago
Renaissance Santiago
Renaissance Santiago Hotel
Santiago Hotel
Santiago Renaissance Hotel
Renaissance Santiago Hotel
Renaissance Santiago Hotel by Marriott Hotel
Renaissance Santiago Hotel by Marriott Santiago
Renaissance Santiago Hotel by Marriott Hotel Santiago
Frequently asked questions
Reviews
8.8
Fabulous
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness