Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Zihuatanejo, Guerrero, Mexico
1 room, 2 adults

Villas Mercedes

3-star3 stars
Adelita 59 Col.La Madera, Zihuatanejo, GRO, 40880, Mexico

3-star hotel with outdoor pool, near La Ropa Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Fast and easy check in upon arrival as everything was ready for us, including a…Jan. 9, 2019
  • We’ve been traveling throughout Mexico for the last 2.5 months staying in a variety of…Mar. 16, 2018

Villas Mercedes

from A$44
  • Suite, Kitchenette
  • Suite (No Kitchenette)

What’s around Villas Mercedes

Landmarks

  • In Playa la Madera
  • La Ropa Beach - 10 min walk
  • Zihuatanejo Bay - 1 min walk
  • La Madera Beach - 1 min walk
  • Las Gatas Beach - 41 min walk
  • Kioto Plaza - 2 min walk
  • Principal Beach - 6 min walk
  • Municipal Market - 8 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 8:00 AM - 9:30 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free nearby parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sunloungers
  • Pool umbrellas
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Picnic area
  • Terrace
Accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Full-sized fridge/freezer
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Villas Mercedes’s small print

Also known as

  • Villas Mercedes Hotel Zihuatanejo
  • Villas Mercedes Zihuatanejo
  • Villas Mercedes Hotel Zihuatanejo
  • Villas Mercedes Hotel
  • Villas Mercedes Zihuatanejo
  • Villas Mercedes
  • Villas Mercedes Zihuatanejo
  • Villas Mercedes Hotel

Policies

  • Pool access available from 9:00 AM to 9:00 PM.
  • This property does not have elevators.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Villas Mercedes

    • Does Villas Mercedes offer free cancellation for a full refund?
      Yes, Villas Mercedes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Villas Mercedes?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is there a pool at Villas Mercedes?
      Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
    • Are pets allowed at Villas Mercedes?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Villas Mercedes?
      You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out is available.
    • Are there restaurants at or near Villas Mercedes?
      Yes. Nearby restaurants include La Terracita (4-min walk), Carmelitas Cafe (7-min walk), and Il Mare (7-min walk).

    Recent reviews

    Fabulous 8.8 From 113 reviews

    Exceptional 10.0
    This is a small, intimate hotel with great facilities for what we needed. Staff are awesome and very helpful and friendly.
    ca9 night romance trip
    Very good 8.0
    GOOD LOCATION TO CENTRO AND TAXIS. KITCHEN IN ROOM-GREAT HELP. THE RECEIVING MALE RECEPTIONIST WAS ALMOST RUDE----QUESTIONED IF I HAD A RESERVATION...FINALLY FOUND IT.....BUT THE HOTEL WAS A VERY USEFUL STAY AND HELPED ME. SHORT WALK TO BAY. QUITE GOOD VALUE...BALCONY OVERLOOKING POOL.
    TIM, us1 night trip
    Exceptional 10.0
    Staff are attentive to all our needs, and the property is so nice an intimate.
    ca4 night romance trip
    Exceptional 10.0
    Great!
    Julie, us1 night trip
    Exceptional 10.0
    Nice Local Hotel
    Nice local hotel! Have stayed here before
    Paul, ca1 night trip
    Fair 4.0
    I’m not sure if it’s Expedia or Mexico but they can never find my reservation. It was booked under my middle name, so check in was a long process
    ca1 night trip
    Very good 8.0
    Clean place
    Elliot, ca4 night trip
    Exceptional 10.0
    It convenient next to City center and taxi if you wanted it needed one
    Marvin, us4 night family trip
    Fair 4.0
    Nothing unique in this place. Looks rundown basic room (no fridge), food isn't that good and too expensive. I will not stay in this place again the all exclusive is not with it. This is the worse all exclusive hotel I have ever stayed.
    Unknown, us5 night romance trip
    Exceptional 10.0
    Great location, friendly staff, comfortable bed and pillows. Sweet patio area with a small pool.
    us1 night family trip

    Villas Mercedes