El Mangroove Papagayo, Autograph Collection

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Lobby
Beach
Beach
Beach
Pool

Overview of El Mangroove Papagayo, Autograph Collection

El Mangroove Papagayo, Autograph Collection

4.5 star property
Sardinal beachfront hotel with spa and outdoor pool

9.0/10 Superb

366 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$501
Price available on 4/9/2022
Map
Papagayo Bay, Sardinal, Guanacaste, 50503
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Beach umbrellas
  • Beach towels
  • Beach bar
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Playa Hermosa - 6 min drive
  • Coco Beach - 19 min drive
  • Ocotal Beach - 23 min drive

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 23 min drive
  • Tamarindo (TNO) - 75 min drive
  • Airport shuttle (surcharge)

About this property

El Mangroove Papagayo, Autograph Collection

At El Mangroove Papagayo, Autograph Collection, you can spend time at the beach enjoying beach umbrellas, yoga, and beachside drinks, plus you'll have access to onsite scuba diving and snorkeling. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and reflexology. Makoko, one of 2 restaurants, serves breakfast and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a steam room. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

All-inclusive room rates at El Mangroove Papagayo, Autograph Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On the beach
  • Beach yoga
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Fishing
  • Mountain biking nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (4844 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Water sports equipment

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Full-service spa
  • Steam room

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch plasma TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All-inclusive

All-inclusive room rates at El Mangroove Papagayo, Autograph Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bearth Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Makoko - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Matiss - This beachfront restaurant serves lunch only. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 30 per accommodation, per night
  • Resort fee inclusions:
    • Bicycle storage
    • Internet access (may be limited)
    • Valet parking

Optional extras

  • Breakfast costs between USD 20.00 and USD 20.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 65.00 per room (roundtrip)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

El Mangroove Hotel
El Mangroove Hotel Papagayo
El Mangroove Papagayo
El Mangroove Autograph Collection Hotel Papagayo
El Mangroove Papagayo Autograph Collection
El Mangroove Papagayo, Autograph Collection Hotel
El Mangroove Papagayo, Autograph Collection Sardinal
El Mangroove Papagayo, Autograph Collection Hotel Sardinal

Frequently asked questions

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

8.3/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

4/10 Fair

Room opposite building works
Hotel grounds were nice, restaurant was good and the food was very good. Really disappointed in the room, which was one of three opposite the building works. These works started at 0700 and finished just after 2100, so sitting on the balcony in the evening was not an option. The view was an eyesore and for $300 a night, room only I did not expect this, even more disappointing was the lack of action to resolve the problem. The hotel did not appear more than 50% full based on numbers of people at the pool & restaurant, so I cannot fathom why they would assign the three rooms facing the building works. If no further rooms of a similar standard were available then guests should be upgraded, rather than be given this view. We also had an issue with a reservation made for one of the resort fee benefits (coffee tasting), this did not happen on the 10th as per the booking made the previous day with the front desk. To be fair to Josue, we were given the coffee tasting at breakfast on the 11th, however the manager did not provide any alternative or resolution over the room which was the bigger issue. Complained at the front desk about the room, just got a sorry, raised it again at check out, got another sorry. Upon returning home complained to Marriott and they reverted it back to the hotel and still waiting to hear back 2 weeks later. As a Marriott Bonvoy member I would expect better service upon raising a complaint, particularly when photo & video evidence was provided.
Ian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A visually stunning hotel
A visually stunning hotel. Top notch staff, the best trained we encountered in CR. Room was very comfortable, great beds. Sits in a mangrove, so loads of bugs. Very expensive food. Isolated from culture, but that is what gringos seem to like.
Kameron, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing food, great staff
Carlos, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cecilia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is the most unique property I've ever stayed. I have to say the rooms are very unusual and I wished I had some outdoor space instead of indoor space that is screened in. The room was extremely comfortable and I loved the large shower and dressing room area out of the way from the bathroom sink. The bed was very comfortable and I slept well. Never heard the wildlife behind our room until I got up and went out into the screened room. We were there with a wedding party for five days. The staff was so accommodating to us all pulling tables together as the group got larger and larger every day. Great breakfast buffet but since it was not included in our rate and quite pricy, I only chose to indulge one day but everything was delicious. I really think this property should be an all-inclusive since there is absolutely nothing walkable in the area so you are forced to eat on property if you don't have transportation and we found it to be extremely pricy ($700 for five days) for food and drinks (and we didn't drink THAT much). Overall, a wonderful experience for our first visit to Costa Rica! Kudos to all of their hardworking staff for the smiles and hard work they put in every single day.
Nancy Schwenter, 5-night family trip
Verified Travelocity guest review

8/10 Very good

Really nice hotel with a new renovation on the property but it doesn’t bother you. Wonderful staff and medium quality food for the price. Comfy beds but really didn’t like the locked bedroom chamber separated from the sitting area. Very easy to lock yourself out!!
deirdre, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

the staff was very nice
Loan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Spend 2 amazing days at this Amazing stay at a beautiful resort. Great atmosphere, decor, and service. The rooms are very new and include a beautiful outdoor patio area with a hammock and sitting area. We ate at both restaurants and the dinner at Makoko was phenomenal
Erica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

El Mangroove Papagayo in Costa Rica was lovely and well maintained. Construction upgrades were in the works and fortunately did not have a negative impact on our Marriott experience. We had dinner at the more formal restaurant option. The wait staff was absolutely lovely. They were professional, thorough, and so pleasant. The talented saxophonist who performed during dinner truly added to our positive experience. She was lovely! There is one area that could be greatly improved and one that most likely won’t be so easily remedied; 1) the suites had a musty moldy smell that could be addressed by using a dehumidifier 2) the restaurant hostess could actually greet patrons in a more welcoming manor rather than offer the air of having better things to do especially when the restaurant is nearly empty.
Arunee Elisa, 2-night family trip
Verified Expedia guest review

6/10 Good

Pools and restaurants were great. Rooms were just ok.
Shannon, 3-night romance trip
Verified Expedia guest review