Guests
All properties in Hakone, Kanagawa Prefecture, Japan

Hakonenomori Okada

3-star Hakone hotel with restaurant

  • Free WiFi and free parking
From
A$187

Image gallery

  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Outdoor Spa Tub
Outdoor Spa Tub. Image 1 of 71.
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191 Yumotochaya, Hakone, 250-0312, Kanagawa-ken, Japan
7.8.Good.
  • Unique atmosphere friendly staff.

    Oct. 8, 2019

  • For international visitors, If you desire to international food in this hotel, it seems…

    Dec. 21, 2020

See all 82 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 39 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Lazy river
  • Hot springs
  • Breakfast available

For families

  • Children's pool
  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In a national park
  • Fujisan - 1 min walk
  • Tamadare Falls - 7 min walk
  • Gyokuren Shrine - 8 min walk
  • Tenzan Onsen - 11 min walk
  • Hakone Toy Museum - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Japanese-Style Twin Room
  • Basic Twin Room, 2 Single Beds
  • Family Room, Private Bathroom (with Tatami Mat)
  • Japanese-Style Family Room with Private Bathroom
  • Basic Twin Room, 2 Single Beds, Non Smoking, Garden View

What’s around

Landmarks

  • In a national park
  • Fujisan - 1 min walk
  • Tamadare Falls - 7 min walk
  • Gyokuren Shrine - 8 min walk
  • Tenzan Onsen - 11 min walk
  • Hakone Toy Museum - 21 min walk
  • Tokoan Kumano Gongen - 23 min walk
  • Kanagawa Prefectural Museum of Natural History - 45 min walk
  • Fuji-Hakone-Izu National Park - 2.8 mi / 4.5 km
  • Suzuhiro Kamaboko Museum - 2.8 mi / 4.5 km
  • Odawara Castle - 4.9 mi / 7.9 km

Getting around

  • Narita Intl. Airport (NRT) - 115 min drive
  • Hakone Yumoto Station - 19 min walk
  • Hakone Ohiradai Station - 9 min drive
  • Hakone-Itabashi Station - 10 min drive
map
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191 Yumotochaya, Hakone, 250-0312, Kanagawa-ken, Japan

At a glance

Hotel size

  • This hotel has 39 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-9 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Onsite carport

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant

Things to do

  • Children's pool
  • Lazy river
  • Number of spa tubs - 1
  • Sauna

Services

  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1998
  • Lift
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers

Sleep well

  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 20-inch LCD TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Yamahiko - This restaurant specializes in Japanese cuisine.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1000 for adults and JPY 1000 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hakonenomori Okada Hotel Hakone
  • Hakonenomori Okada Hakone
  • Hakonenomori Okada Hotel Hakone
  • Hakonenomori Okada Hotel
  • Hakonenomori Okada Hakone
  • Hakonenomori Okada
  • Hakonenomori Okada Hakone
  • Hakonenomori Okada Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hakonenomori Okada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 9 PM. Check-out time is 10 AM.
  • Yes, Yamahiko offers Japanese cuisine. Nearby restaurants include Tenseien (8-min walk), Hatsuhana Soba Honten (15-min walk), and Tomoei (2.6 mi).
  • Onsite recreation at Hakonenomori Okada includes hot springs. Relax in the spa tub or enjoy the use of other amenities, which include a lazy river and a sauna. Hakonenomori Okada also has a garden.
7.8.Good.
  • 6.0.Good

    Average. 3 out of 5. Food quality could be better given the fee they charged.

    Philip, 1 night trip, Feb. 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Satisfied with the room condition, clean. Family feel relax, shuttle can be arrange for going out. Helpful and friendly staff.

    Seow Wan, 1 night family trip, Dec. 22, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing

    Check in was alright. Room was far from what we expected andd we were quite disappointed especially for what we had paid for. We had to pay extra for the family onsen and at the price we paid, it should have been included. When we checked out we wanted to take a cab direct to Odawara station instead of taking the bus but the woman with whom we had checked out was of no help and very rude. The only positive thing about this hotel is its onsen and restaurant. I do not recommend it.

    Louis, 2 night trip, Nov. 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good choice

    It’s clean and comfortable. The only thing I need is a bit more shelves for me to put stuff/clothing for convenient.

    Ada, 2 night trip, Nov. 20, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    This property is connected to the much nicer Hotel Okada. It makes it seem like you chose the wrong hotel and you were so close. Plus you have to trek through Hotel Okada with your luggage up a hill to Okadanomori. On the plus side you can use the Onsen that is in Hotel Okada which was really nice. The breakfast, one can probably do better elsewhere. As you walk through the hall it does smell of smoke even though you chose a non smoking room.

    MattIzquierdo, 1 night trip with friends, Oct. 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Family room mixed western and jap style was more comfortable than expected. Big rooms and onsen was really good with many outdoor baths. Food was really great too! Shuttle bus service was great too! Service of front desk staff could be friendlier though, otherwise really good stay!

    Wan Ling, 1 night family trip, Oct. 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great onsen hotel

    We stayed only for a night. The staff was helpful, transport is organized to bring you close to the bus stop. The onsen was very nice, well kept and not at all crowded when we stayed in September. There is also a restaurant im the hotel. Recommend.

    Claudia, 1 night romance trip, Sep. 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    I really like the western/Japanese combo room. It has a very traditional feel. The room was big and spacious for the three of us. I really love the tatami room.

    Lissa, 1 night family trip, Sep. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely stay.

    Lovely traditional ryokan for our family of 6. Nothing fancy but just what we wanted in experience. Comfortable futons in tatami room. Lovely hot spring baths and very good dinner and breakfast was included.

    Amy, 1 night family trip, Jul. 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    A nice hot spring and meal providing for tourists. A bit improvements on the signage for tourist will make us more comply with the in house rules

    Candy, 2 night family trip, Jul. 17, 2019

    Verified Expedia guest review

See all 82 reviews