The mid-day desk attendant, she was kind & helpful, within her capabilities. Since the hotel was completely booked, she was unable to change our room.
The pool was closed, but we were offered to use the pool at their “sister” hotel next door.
The workout room was very limited w/ the equipment offered.
The hotel needs a complete renovation- new carpet & paint. The hallways had a very odd & dirty smell.
Breakfast was meh - waffle maker, basic cereal from the dispenser, fruit, scrambled eggs & sausage, yogurt, hard boiled eggs, & to go oatmeal. A few juice options along with milk.
The pros of our room:
The bed was soft & for the most part very comfortable- it wasn’t overly soft/ broken where you could feel coils or other things in the mattress. Our room was a 1 bedroom suite, so it came w/ a dorm room sized fridge, kitchenette, dishwasher, & basic kitchenware.
The cons of our room:
The paint was chipping & stained, carpet was dirty, a couple dirty dishes in the cabinet, the top blanket on the bed was dirty on the bottom side, air did not work well in the main area w/ sofa, air worked phenomenally in the bedroom, shower pressure was non existent & took forever to drain, we found a packet w/ pills in it by the sofa, & speaking of the sofa - the “icing” on the cake. The sofa cushions were dirty & had white stains all over them- IYKYK.
We had to buy an air mattress for our teen to sleep on since we were NOT using the pull out bed from the sofa & used our lawn chairs to sit on.