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All properties in Masai, Johor, Malaysia
1 room, 2 adults

Renaissance Johor Bahru Hotel

4.5-star4.5 stars
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750, Malaysia

Suburban hotel in Bandar Baru Permas Jaya with 4 restaurants and outdoor pool
  • Free WiFi in lobby
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Club was very basic with limited amount of food options and drink. Many clubs that we…Jul. 4, 2019
  • Stay was enjoyable. Staff were very good and helpful whenever we required assistance. Mar. 24, 2019

Renaissance Johor Bahru Hotel

from A$69
  • Club Room, 1 Double Bed, Non Smoking (Club Level)
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Terrace, Pool View
  • Room, 2 Single Beds, Non Smoking, View
  • Club Room, 1 King Bed, Non Smoking (Club Level)
  • Room, 1 King Bed, Non Smoking, View
  • Deluxe Room, 1 King Bed, Non Smoking

What’s around Renaissance Johor Bahru Hotel

Landmarks

  • In Bandar Baru Permas Jaya
  • The Mall - 4.1 mi / 6.7 km
  • KSL City Mall - 4.9 mi / 8 km
  • Komtar JBCC - 6.7 mi / 10.8 km
  • AEON Tebrau City - 6.7 mi / 10.8 km
  • Johor Bahru City Square - 7.1 mi / 11.5 km
  • Austin Heights Water & Adventure Park - 8.1 mi / 13.1 km
  • Danga Bay - 9.6 mi / 15.5 km

Getting around

  • Senai International Airport (JHB) - 25 min drive
  • Changi Airport (SIN) - 37 min drive
  • Singapore (XSP-Seletar) - 38 min drive
  • JB Sentral - 9 min drive

At a glance

Key facts

Hotel size

  • This hotel has 345 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • Onsite self parking (MYR 5 per day)

  • Onsite valet parking (MYR 30 per day)

  • Wheelchair-accessible parking and van parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Pool sunloungers
Working away
  • Business centre
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 19493
  • Conference space size (meters) - 1811
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built – 2013
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Roll-in shower
  • Lever door handles
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Wan Li - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Chocolate Cake Company - This café serves breakfast, lunch, and dinner. Open daily.

Renaissance Johor Bahru Hotel’s small print

Also known as

  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Hotel Hotel Masai
  • Renaissance Johor Bahru Masai
  • Renaissance Johor Bahru
  • Renaissance Johor
  • Renaissance Johor Bahru
  • Renaissance Johor Bahru Hotel
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Masai
  • Renaissance Johor Bahru Hotel Hotel

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 6:30 AM to 9:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs MYR 5 per day

Valet parking costs MYR 30 per day

Continental breakfast is offered for an extra charge of MYR 60.00 for adults and MYR 30.00 for children (approximately)

WiFi is available in guestrooms for MYR 50 per day (rates may vary)

Wired Internet access is available in guestrooms for MYR 50 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Renaissance Johor Bahru Hotel

  • Does Renaissance Johor Bahru Hotel offer free cancellation for a full refund?
    Yes, Renaissance Johor Bahru Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Renaissance Johor Bahru Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Renaissance Johor Bahru Hotel?
    Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 30 per day.
  • Is there a pool at Renaissance Johor Bahru Hotel?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:30 AM to 9:00 PM.
  • Are pets allowed at Renaissance Johor Bahru Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Renaissance Johor Bahru Hotel?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Renaissance Johor Bahru Hotel?
    Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Restoran Nijyumaru (5-min walk), Moonlight Cake Shop (6-min walk), and Sodam Korean (9-min walk).
  • What is there to do at Renaissance Johor Bahru Hotel and nearby?
    Have fun with nearby activities like cycling, hiking, and rock climbing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.

Recent reviews

Fabulous 8.8 From 340 reviews

Very good 8.0
Near Pasir Gudang and surrounding Hotel a lot of shop
my4 night business trip
Exceptional 10.0
Great
Awesome
Jagdiesh Kaur Virik, my1 night business trip
Exceptional 10.0
Nice location and room is spacious. Though it seems like a business hotel but saw quite a lot of Indian occupants during my stay
my3 night business trip
Exceptional 10.0
Good 5-star hotel
Good & friendly service and well maintained and well managed. Convenient location near many eateries. Good buffet breakfast and finally a very comfortable bed (pillows and mattress). Will definitely stay again.
U-Kidd, my1 night business trip
Exceptional 10.0
Great hotel
Great hotel with great facilities. Family-friendly but convenient for business traveller also, fast and easy check-in, good view as you can face strait and the other country. Shops and food outside are walking distance...also 5 minutes away by car from famous Senibong seafood restaurants. Buffet breakfast also good and variety of choices with friendly staff and asst restaurant manager Ahmad Zamri will always smile welcome their guest.
my2 night business trip
Exceptional 10.0
Clean and safe. A definite hotel for a casual tourist like me
Jones, my1 night trip with friends
Exceptional 10.0
superb hotel. Recommended. Nice room. Comfortable bed.
yatie, my1 night romance trip
Fair 4.0
Everything is perfect but when I off the room air-con due to too cold, water dripped out from ceiling. The dripping voice woke me up, I have no choice but turn on the air-con again.
KennyLee, us1 night business trip
Exceptional 10.0
Amazing experience
Great service from super friendly staff!
Gaetano, my4 night business trip
Very good 8.0
Great staff
We had some trouble checking in as we made the bookings under 3 different names and had requested to have the rooms in the same level prior to the stay. Many thanks to their staff, Kelly, who helped to sort it out.
Shu Qin, sg2 night family trip

Renaissance Johor Bahru Hotel