Guests
All properties in Medina, Al Madinah Province, Saudi Arabia

Crowne Plaza Madinah, an IHG Hotel

Luxury hotel with restaurant, near Al Haram

  • Free WiFi
From
A$172

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Standard Room, 1 King Bed, Non Smoking, City View - Guest Room View
  • Standard Room, 1 King Bed, Non Smoking, City View - Guest Room View
  • Suite, 4 Bedrooms, Non Smoking - Living Area
  • Premium Room, 2 Single Beds, Business Lounge Access, City View (Lounge Access) - Bathroom
  • Standard Room, 1 King Bed, Non Smoking, City View - Guest Room View
Standard Room, 1 King Bed, Non Smoking, City View - Guest Room View. Image 1 of 79.
1 / 79Standard Room, 1 King Bed, Non Smoking, City View - Guest Room View
King Faisal Street,between 1st Ring Road, Medina, 00000, Saudi Arabia
8.2.Very good.
  • Stayed for three nights with my wife to perform Umrah hajj. Overall satisfied. Staffs…

    May 28, 2017

  • Excellent people however the restaurant's manager was not the most pleasant one.

    Feb. 23, 2022

See all 321 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Convenient
Walkable
  • Free WiFi
  • Parking available
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 506 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Valet parking
  • 24-hour business center

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Medina City Center
  • Al Haram - 3 min walk
  • Prophet's Mosque - 6 min walk
  • Baqi Cemetery - 9 min walk
  • Quba Mosque - 38 min walk
  • Uhud Battle Field - 3 mi / 4.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Junior Suite, 1 King Bed, City View
  • Standard Room, 2 Single Beds, City View (Walk in Shower)
  • Premium Room, 1 King Bed, Business Lounge Access, City View (Lounge Access)
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Standard Room, 1 King Bed, Non Smoking, City View
  • Standard Room, 1 King Bed, City View
  • Suite, 2 Bedrooms, City View
  • Suite, 4 Bedrooms, Non Smoking
  • Standard Room, 1 Queen Bed, Accessible
  • Standard Room, 1 Queen Bed, Accessible, City View
  • Premium Room, 2 Single Beds, Business Lounge Access, City View (Lounge Access)
  • Premium Room, 2 Single Beds, Business Lounge Access (Lounge Access)
  • Standard Room, 2 Single Beds, Business Lounge Access (Lounge Access)
  • Premium Room
  • Standard Room, 2 Single Beds, Business Lounge Access, City View (Lounge Access)

What’s around

Landmarks

  • In Medina City Center
  • Al Haram - 3 min walk
  • Prophet's Mosque - 6 min walk
  • Baqi Cemetery - 9 min walk
  • Quba Mosque - 38 min walk
  • Uhud Battle Field - 3 mi / 4.8 km
  • Graves of Hamza - 3 mi / 4.8 km
  • Al Noor Mall - 3 mi / 4.9 km
  • Mount Uhud - 3.9 mi / 6.3 km
  • Qiblatain Mosque - 4.2 mi / 6.7 km
  • Islamic University of Madinah - 4.5 mi / 7.2 km

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 21 min drive
  • Madinah Station - 10 min drive
  • Airport shuttle (surcharge)
map
See on map
King Faisal Street,between 1st Ring Road, Medina, 00000, Saudi Arabia

At a glance

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (fees apply)
  • Onsite valet parking (SAR 100 per day)
  • Onsite extended parking (SAR 100 per day)
  • Wheelchair-accessible parking on site
  • Street parking available

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Working away

  • 24-hour business centre
  • Business centre
  • Number of meeting rooms - 6
  • Conference space
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2012
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Rawdha Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of SAR 105 per person (approximately)
  • Airport shuttle service is offered for an extra charge of SAR 120 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle for children between the ages of 1 and 12 costs SAR 0 (one-way)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking is available for an extra charge
  • Valet parking costs SAR 100 per day
  • Extended parking costs SAR 100 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Crowne Plaza Madinah Hotel Medina
  • Crowne Plaza Madinah Hotel
  • Crowne Plaza Madinah Medina
  • Crowne Plaza Madinah
  • Crowne Plaza Madinah Al Madinah/Medina
  • Crowne Plaza Madinah Al Madinah/Medina

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crowne Plaza Madinah, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs SAR 100. Valet parking costs SAR 100 per day. Extended parking costs SAR 100 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Rawdha Restaurant offers international cuisine. Nearby restaurants include Kudu (11-min walk), Islamabad Restaurant (11-min walk), and Hardee's (12-min walk).
  • Yes, an airport shuttle is available. The charge is SAR 120 per person one-way.
8.2.Very good.
  • 6.0.Good

    I had expected much better a facility than what I found.

    Rauf, 3 night romance trip, Feb. 12, 2022

    Verified Expedia guest review

  • 4.0.Fair

    I reserved 3 bed rooms, each 1 should be 2 beds or 1 king bed. However, I got 2 rooms with 3 single beds, and 1 room with king bed. The 3rd room I had ot at 4pm so I had to wait long time to get the room. the rooms were not clean.

    Salem, 1 night family trip, Dec. 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    موقع وخدمه ومنسوبي الفندق رائعين جدا

    Saad, 2 night trip, Dec. 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Accommodation, fantastic view to Al Masjed Al Nabawi , very clean hotel and supportive team for any request specially Mr.s Wed in reception and bellman Mr. Mahmoud. Looking forward to come again.

    Mohammed, 3 night business trip, Dec. 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing Hotel

    It’s so good and beautiful. My room have a view to the mosque and the ppl was friendly and nice to deal with them. I’m pretty sure this will not be the last time.

    Abduljaleel, 3 night business trip, Dec. 6, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The location is very far from anything around, especially the women’s gate. The only thing nearby Is a Starbucks. Many of the Indian/Pakistani staff here are very nosy and like to make unneeded conversation with women. The Arab staff is actually really nice. If you are looking for shops/food/atms look at hotels on the other side.

    Shena, 2 night family trip, Nov. 16, 2021

    Verified Expedia guest review

  • 6.0.Good

    Hotel was okay, but in need of some maintenance and upgrades. Carpets in corridor are old and dirty, room is not bad but had some issues like a non-working safe (which they replaced for me) a non-working kettle, and room alarm clock was not set at the right time. The best thing about the hotel was the local Saudi front office staff, they were very helpful and accommodating. Pros: - Close to haram (about a 3 minute walk) - Front office staff - Price - In room dinning was good. I ordered breakfast and a steak sandwich, both were good. Cons: - Needs major maintenance - Carpets need to be changed - Details in room need to be fixed and checked before new guests, i.e: clock, safe, kettle

    Magdy, 3 night trip, Nov. 13, 2021

    Verified Travelocity guest review

  • 6.0.Good

    Good Hotel but the very simple needs not available when you arrive

    Bahaulddin, 2 night romance trip, Nov. 9, 2021

    Verified Expedia guest review

  • 2.0.Poor

    No clean at all also there are no room service at all

    Tawhidullah, 5 night family trip, Nov. 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Had excellent 6 nights stay. Staff helped with checking in early. The room had clear view of the propthet's mosque. The hotel is a couple of minutes walk away from the mosque. Would book again

    Khadim, 6 night trip, Oct. 14, 2021

    Verified Expedia guest review

See all 321 reviews