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Luxury hotel with restaurant, near Al Haram
Stayed for three nights with my wife to perform Umrah hajj. Overall satisfied. Staffs…
May 28, 2017
Excellent people however the restaurant's manager was not the most pleasant one.
Feb. 23, 2022
This property advises that it adheres to Clean Promise (IHG) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
I had expected much better a facility than what I found.
Rauf, 3 night romance trip, Feb. 12, 2022
Verified Expedia guest review
I reserved 3 bed rooms, each 1 should be 2 beds or 1 king bed. However, I got 2 rooms with 3 single beds, and 1 room with king bed. The 3rd room I had ot at 4pm so I had to wait long time to get the room. the rooms were not clean.
Salem, 1 night family trip, Dec. 16, 2021
Verified Expedia guest review
موقع وخدمه ومنسوبي الفندق رائعين جدا
Saad, 2 night trip, Dec. 15, 2021
Verified Expedia guest review
Great Accommodation, fantastic view to Al Masjed Al Nabawi , very clean hotel and supportive team for any request specially Mr.s Wed in reception and bellman Mr. Mahmoud. Looking forward to come again.
Mohammed, 3 night business trip, Dec. 6, 2021
Verified Hotels.com guest review
It’s so good and beautiful. My room have a view to the mosque and the ppl was friendly and nice to deal with them. I’m pretty sure this will not be the last time.
Abduljaleel, 3 night business trip, Dec. 6, 2021
Verified Hotels.com guest review
The location is very far from anything around, especially the women’s gate. The only thing nearby Is a Starbucks. Many of the Indian/Pakistani staff here are very nosy and like to make unneeded conversation with women. The Arab staff is actually really nice. If you are looking for shops/food/atms look at hotels on the other side.
Shena, 2 night family trip, Nov. 16, 2021
Verified Expedia guest review
Hotel was okay, but in need of some maintenance and upgrades. Carpets in corridor are old and dirty, room is not bad but had some issues like a non-working safe (which they replaced for me) a non-working kettle, and room alarm clock was not set at the right time. The best thing about the hotel was the local Saudi front office staff, they were very helpful and accommodating. Pros: - Close to haram (about a 3 minute walk) - Front office staff - Price - In room dinning was good. I ordered breakfast and a steak sandwich, both were good. Cons: - Needs major maintenance - Carpets need to be changed - Details in room need to be fixed and checked before new guests, i.e: clock, safe, kettle
Magdy, 3 night trip, Nov. 13, 2021
Verified Travelocity guest review
Good Hotel but the very simple needs not available when you arrive
Bahaulddin, 2 night romance trip, Nov. 9, 2021
Verified Expedia guest review
No clean at all also there are no room service at all
Tawhidullah, 5 night family trip, Nov. 1, 2021
Verified Hotels.com guest review
Had excellent 6 nights stay. Staff helped with checking in early. The room had clear view of the propthet's mosque. The hotel is a couple of minutes walk away from the mosque. Would book again
Khadim, 6 night trip, Oct. 14, 2021
Verified Expedia guest review