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All properties in Almaty, Almaty Province, Kazakhstan
1 room, 2 adults

Samal Resort & Spa

4-star4 stars
548 Gornaya Street, Almaty, 050059, Kazakhstan

4-star hotel in Almaty with 2 restaurants and spa
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice mountain resort, easy to get to and well managed and appointed.May 27, 2019
  • Good place to stay Ggggggoooooddddd PlacereeeeeeeeeeeDec. 21, 2018

Samal Resort & Spa

from A$108
  • Deluxe Double Room
  • Deluxe Twin Room
  • Superior Double Room
  • Superior Suite
  • Apartment

What’s around Samal Resort & Spa

Landmarks

  • In a national park
  • Shymbulak Ski Resort - 3.2 mi / 5.1 km
  • Medeu Stadium - 3.2 mi / 5.2 km
  • Almaty Tower - 4.8 mi / 7.8 km
  • Colibri - 5.6 mi / 9.1 km
  • National Museum of Kazakhstan - 5.9 mi / 9.5 km
  • Presidential Palace - 5.9 mi / 9.5 km
  • Republic Square - 6.1 mi / 9.9 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 37 min drive
  • Almaty Station - 32 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sunloungers
  • Full-service spa
  • Steam room
  • Sauna
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built – 2011
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Centre Samal. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Roof Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Samal Restaurant - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Samal Resort & Spa’s small print

Also known as

  • Samal Resort Almaty
  • Samal Resort
  • Samal Almaty
  • Samal Resort & Spa Hotel
  • Samal Resort & Spa Almaty
  • Samal Resort & Spa Hotel Almaty

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for KZT 9000 per night

Airport shuttle service is offered for an extra charge of KZT 6500 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Samal Resort & Spa

  • Does Samal Resort & Spa offer free cancellation for a full refund?
    Yes, Samal Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Samal Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Samal Resort & Spa?
    Yes, there's free self parking.
  • Is there a pool at Samal Resort & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at Samal Resort & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Samal Resort & Spa?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Samal Resort & Spa?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Samal Resort & Spa?
    Yes, an airport shuttle is available. The charge is KZT 6500 per person one way.

Recent reviews

Exceptional 9.6 From 12 reviews

Exceptional 10.0
Good stay , again , at Samal
This was my 10th stay over last 9 years. Anybody visiting Almaty will like the hotel and Spa services. Great service and assistance by the hotel staff. Out of main town and in the mountains it has great views with a real get away feel .
William, gb7 night trip
Very good 8.0
Mountain Retreat
The location is amazing if you have your own transport. The Medeu ice rink and Shymbulak Resort are minutes away by car. The staff were very helpful and friendly. The rooms were clean. Breakfast was vast.
Craig, gb3 night romance trip
Exceptional 10.0
Au-delà des attentes.
Très bon établissement. Personnel toujours disponible et prévenant. Beau Spa avec piscine, jacuzzi, hammam et sauna. Petit déjeuner à volonté même si le choix est un peu limité. A faire.
Mohamed, be1 night trip
Exceptional 10.0
Очень доброжелательный персонал, ухоженное здание.
Mikhail, ru4 night trip with friends
Exceptional 10.0
Insider Tip ! We will come again
Great Hotel, wonderful location in the middle if the mountains, friendly Staff Big rooms, clean and tidy, super spa
de5 night romance trip
Exceptional 10.0
Günter, de1 night business trip
Very good 8.0
Bolat, ru1 night family trip

Samal Resort & Spa

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