8/10 Very good
29 Sept 2023
Matthew
Matthew, 6-night trip
Verified Hotels.com guest review
Novotel Phu Quoc Resort
Luxury Phu Quoc resort with full-service spa, connected to a shopping centre
Choose dates to view prices
Novotel Phu Quoc Resort
Photo gallery for Novotel Phu Quoc Resort
Overview of Novotel Phu Quoc Resort
8.6
Fabulous
Property highlights
- Pool
- Restaurant
- Bar
- Spa
- Free WiFi
- Airport transfer
Duong Bao Hamlet, Duong To Commune, Phu Quoc, Kien Giang
Main amenities
- Daily housekeeping
- On the beach
- 2 restaurants and 2 bars/lounges
- Full-service spa
- 2 outdoor pools
- Breakfast available
- Free children's club
- Free supervised childcare
- Free airport shuttle
- 2 outdoor tennis courts
- Health club
- Children's pool
Feel at home
- Children stay free
- Free cots/infant beds
- Supervised childcare (free)
- Children's pool
- Playground on site
- Children's club (free)
Room options
View all photos for Superior Double Room, 1 Double Bed, Ocean View
Superior Double Room, 1 Double Bed, Ocean View
View all photos for Deluxe Bungalow, 1 King Bed
Deluxe Bungalow, 1 King Bed
View all photos for Deluxe Twin Room, 2 Single Beds
Deluxe Twin Room, 2 Single Beds
View all photos for Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
View all photos for Superior Double Room, 1 Double Bed
Superior Double Room, 1 Double Bed
View all photos for Deluxe Bungalow, 1 King Bed, Private Pool
Deluxe Bungalow, 1 King Bed, Private Pool
View all photos for Superior Suite, 1 Double Bed
Superior Suite, 1 Double Bed
View all photos for Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront
Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront
View all photos for Superior Twin Room, 2 Single Beds, Ocean View
Superior Twin Room, 2 Single Beds, Ocean View
About this area
What's nearby
- On the beach
- Phu Quoc Beach - 16 min drive
- Phu Quoc Night Market - 13 min drive
Getting around
Restaurants
- Espresso Cafe - 11 min drive
- Burger King - 11 min drive
- Rice Market - 9 min drive
- Sailing Club Phú Quốc - 5 min drive
- Stork - 12 min walk
About this property
Novotel Phu Quoc Resort
Languages
English, French, Portuguese, Spanish, Vietnamese
Sustainability
Sustainability practices
Garden
Bicycle rentals
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in
Contactless social distancing and check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.
At a glance
Hotel size
- 366 units
- Arranged over 5 floors
Arriving/Leaving
- Check-in time from 2:00 PM until midnight
- Express check-in/out available
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
- Free supervised childcare
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- On-site parking is limited
Transfers
- Free airport shuttle from 7:30 AM to 9:00 PM*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- 2 restaurants
- 2 bars/lounges
- Beach bar
- Barbecue grills
- 24-hour room service
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
- Free children's club
- Children's pool
- Playground
- Free supervised childcare/activities
What to do
- On the beach
- Tennis
- Fitness classes
- Yoga classes
- Volleyball
- Hiking/biking trails nearby
- Scuba-diving nearby
Working away
- Business centre
- Meeting rooms
- Computer station
- Conference space (5059 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bike hire
- Pool loungers
Facilities
- Built in 2016
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- Health club
- 2 outdoor pools
- Full-service spa
- 2 outdoor tennis courts
- Massage/treatment rooms
Accessibility
- Lift
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible
- Wheelchair-accessible path of travel
- Accessible airport shuttle
- Grab bar near toilet
Room amenities
Be entertained
- 42-inch LCD TV
- Cable TV channels
Home comfort
- Air conditioning
- Minibar
- Electric kettle
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Alarm clock
- Premium bedding
- Free cot/infant bed
What to enjoy
- Individually furnished and decorated
Freshen up
- Private bathroom
- Rainfall shower heads
- Shower only
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Access via exterior corridors
- Guidebooks/recommendations
Special features
Spa
The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Dining
Food Exchange – This restaurant specialises in international cuisine and serves lunch and dinner.
Lounge Bar – On-site lobby lounge. Open daily.
Phu Quoc Seafood – On-site seafood restaurant. Open daily.
Ocean Bar – On-site bar. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately VND 404000 for adults and VND 202000 for children
Children & extra beds
- Rollaway beds are available for VND 810000.0 per night
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Contactless check-in and contactless check-out are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
Novotel Resort
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Novotel Phu Quoc Resort (opening February 2016)
Novotel Phu Quoc Resort (opening January 2016)
Vietnam
Novotel Phu Quoc Resort Resort
Novotel Phu Quoc Resort Phu Quoc
Novotel Phu Quoc Resort Resort Phu Quoc
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Frequently asked questions
Reviews
8.6
Fabulous
8.8/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 July 2023
Verified traveller
7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2023
Verified traveller
6-night family trip
Verified Hotels.com guest review
8/10 Very good
19 June 2023
Teck Lee
Teck Lee, 3-night trip
Verified Expedia guest review